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“Fair” 3 of 5 stars
Review of Roppongi Hotel S

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Roppongi Hotel S
3.5 of 5 Hotel   |   1-11-6 Nishiazabu | Hotel & Residence Roppomgi, Minato 106-0031, Tokyo Prefecture   |  
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #41 of 95 Hotels / Ryokan in Minato
4.0 of 5 stars 60 Reviews
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1 review
3 helpful votes 3 helpful votes
“Fair”
3 of 5 stars Reviewed August 3, 2013

First, the good points:
- Excellent location; 5 minutes walk to the heart of Roppongi; 10 minutes walk to the Roppongi train station. Being located outside the heart of Roppongi means no noise from the street at night
- Plenty of restaurants, cafes, and all night convenience stores on the hotel's doorstep
- Friendly and helpful staff, who mostly speak reasonable English
- Hotel is very new (and clean)
- Very comfortable bed
- Free wifi in the rooms

Now for the not so good points:
- Rooms are small, although no doubt typical of hotel rooms of this price in Tokyo. I stayed in the Special Deluxe, which is two sizes up from the smallest room, and this was still quite small
- Unable to make outside calls from the phone in the room (not even to landlines in Tokyo); this is a ridiculous hotel policy which must be changed
- Breakfast is very disappointing; mostly comprises vegetarian dishes that seem more designed to serve as decoration than to be eaten
- Hotel rooms don't include instant coffee, sugar, or cups with handles; instead, Japanese tea, with handle-less bowl type cups are included (no doubt with Japanese guests in mind)
- Furniture in rooms is a little on the cheap side (although as above the bed is very comfortable)

All in all, the hotel represents fair value for money, bearing in mind that hotels in Tokyo are expensive, and unless you pay big money, room sizes are very small. Due to the small room sizes, I recommend you go for at least the Special Deluxe.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
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    25
    10
    2
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See reviews for
8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
zurich
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 25, 2013

Location: is 5 min walf to Roppongi hills and 10 min walk to MidTown.
Staff: friendly, communicaiton in English is ok.
Wifi: working fine both in room and lobby.
Nice lobby area for breakfast, dinner or for a drink. There a room with nice design furniture, low tables and sofas, sort of Japanese style, jazz music.

The hotel is on Roppongi street, which means below the elevated highway. Noise was not a problem in my room but I could not open the window. So you have to stay with AC all the time. Which can be a noisy. I slept with earplugs.

The room was well designed and functional. Space is scarce in Japanese hotels and so it is here, but at least they made good use of it.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 8, 2013

This Hotel is relatively new and opened last year. I have visited this area many times and if 5 star budget is out of your means for a long stay, then here is a gem of a place. A clean tidy reasonably good sized rooms particularly for Japan. Very modern with great access to the local famed nightlife district area of Roppongi.

The staff here are superb, efficient and extremely friendly. More so than many of the larger hotels that I have stayed in within this area. If you have little or no Japanese language skills, no problem as many of the the staff here speak good to excellent English. A particular thank you to them, Meg, Ai, Yuka and all there work colleagues who's exemplary service will ensure I stay here again.

The restaurant downstairs was very good with many outside paying patrons visiting thsi quite popular eatery. The breakfast was basic but good. There was a Virgin coffee shop next door and a decent sized comfortable business centre next to the hotel entrance. The ambience of the hotel entrance and restaurant area was very good and Western looking, comfortable and warm.

Near by: You have the Roppongi Hills modern shopping district that is not much further than 5 minutes walk, with associated Metro station etc. 10 minutes walk and you are in the centre hub of Roppongi Crossing district with superb bars and nightlife. 10 mins in a taxi or not much more if you walk to and use the Metro is the Shibuya district with its great shopping, restaurant, bars, and cafes etc. However, the hotel is suitably and strategically located within a quieter part of this area. I had no problem sleeping here within the large double bed. I cant say the same for many other places that I have stayed.

This hotel was a superb find for me as a frequent visitor to Japan. No Gym or pool but at the sacrifice of that this is in a Great location and access to fantastic local amenities. Great young friendly supportive staff. There is cheaper but this is Reasonably priced for Japan and standards above hotels of similar price in the area.

Room Tip: If you are a light sleeper then a rear room may be quieter. I had no problem here sleeping. The stan...
See more room tips
  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoppongiHotelS2469, Guest Relations Manager at Roppongi Hotel S, responded to this review, April 13, 2014
Hello Paul C, we are so happy to hear you enjoyed your time at our hotel and we are sorry for the late note of gratitude. Since you are a frequent visitor to Tokyo, you may have already stayed with us again and we want you to know we are very honored to have you as a guest. We are glad you were able to sleep well and take your comments about the room location for light and heavy sleepers very seriously.
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Hong Kong, China
Top Contributor
77 reviews 77 reviews
49 hotel reviews
Reviews in 40 cities Reviews in 40 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 5, 2013

It is 10-15 minutes walking to the Roppongi Hill Metro Station and has to walk up a hill.
So it is quite difficult of senior guests.

The rooms has very small windows,
and a Highway Flyover is just outside the hotel window.
The traffic noise is terrible.

Room Tip: The morning all Vegetable and Fruit breakfast was Good.
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoppongiHotelS2469, Public Relations Manager at Roppongi Hotel S, responded to this review, April 13, 2014
Hello Hong Kong 1234, we are very sorry you were not able to sleep well. We take your point quite seriously and are trying our best to vet how deeply people sleep before we place them in the rooms nearer to the highway. Your comment was very helpful and we hope you might come to our restaurant or cafe on your next stay in Tokyo.
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 29, 2013 via mobile

Look no further, the S Hotel in Roppongi hits the spot. Awesome location; close to the subway, nightlife and plenty of food opportunities... Yet far enough away to ensure you get a quiet nights rest. The staff is uber friendly and speak perfect English! If you're seeking a clean, nicely designed and affordable stay in the middle of Tokyo, this quaint, modern and new boutique hotel is just right. Just beware that you'll get a very healthy 'salad/vegetable' breakfast, a concept that might be a bit weird for the unacquainted, I can honstly say that it was pretty damn cool :)

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoppongiHotelS2469, Public Relations Manager at Roppongi Hotel S, responded to this review, April 13, 2014
Hello Inflatedreality, it has taken too long, but we wanted to say a very sincere thank you for your wonderful review. If you are in Tokyo again any time soon, we have a special monthly tea ceremony event that you can participate in (the Tea Master comes from Nara every month). Please inquire about this event if you are in Tokyo as we would love to have you.
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Sydney, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 19, 2013

really cool boutique hotel. very Manhattan meets japan feel. the room was the largest we stayed in during our Japan trip.
over the bed was a cut-out window looking into the shower / bathroom, which was really unique, pretty, and made the space seem very large too.
the bed was very large and incredibly comfortable.
everything was very very clean and tidy.
felt warm and homey, will definitely stay here again on my next trip.
the only thing i would say is its about a 10 minute walk to the station, and Roppongi not the easiest place to get to / from Narita by train and metro.
but the surrounding area is quite cool and its an easy 15 min walk to Harajuku.
also, the restaurant downstairs is FANTASTIC!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoppongiHotelS2469, Public Relations Manager at Roppongi Hotel S, responded to this review, April 13, 2014
Thank you so much for your amazing review and so sorry for the late response. We hope you will visit again and let us know if over the past year there may have been improvements or other things you notice that should be improved more. Looking forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 31, 2013 via mobile

Boutique style hotel. Rooms are tiny but very well equipped, e.g microwave and washer dryer, dimmer switches above bed, and a few other little surprises.
It's a 10 minute walk to roppongi and 1 minute to kill bill restaurant.
Staff are helpful. Breakfast is minimal but of excellent quality.

The hotel seems relatively new and in excellent condition.

Was this review helpful? Yes 5
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RoppongiHotelS2469, Public Relations Manager at Roppongi Hotel S, responded to this review, April 13, 2014
Paul C, thank you so much for your kind review and we are very sorry for the delay in our response.
We hope you will come back and enjoy the new sweet selection we have or lounge in the Coconoma space for a cup of nice tea. Take care and wonderful travels to you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Roppongi Hotel S

Address: 1-11-6 Nishiazabu | Hotel & Residence Roppomgi, Minato 106-0031, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service
Hotel Style:
Ranked #41 of 95 Hotels / Ryokan in Minato
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Roppongi Hotel S 3.5*
Number of rooms: 47
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Also Known As:
Roppongi Hotel S Tokyo, Japan

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