As other reviewers have noted, it is a little difficult to find. You have to take the elevator from the ground floor up to reception, then after checking in, another elevator up to your room floor. This was a bit time consuming over the 4 days of our stay. The location is very convenient to the subway stations, and there are lots of restaurants nearby. Breakfast was very overpriced, but there is a Starbucks in the basement of the Shiodome tower that you can take the elevator down to. The rooms were comfortable and quiet, not too small for Japan standards. Make sure and catch the nightly view of the Tokyo Tower from right next to the reception desk.