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“good hotel, great service” 4 of 5 stars
Review of Royal Park Hotel The Shiodome, Tokyo

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Royal Park Hotel The Shiodome, Tokyo
4.0 of 5 Hotel   |   1-6-3 Higashi-Shinbashi, Minato, Tokyo Prefecture 105-8333, Japan   |  
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Ranked #8 of 94 Hotels / Ryokan in Minato
Stockholm, Sweden
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“good hotel, great service”
4 of 5 stars Reviewed October 31, 2012

not to be confused with Park Hotel (without "Royal"), which has a similar address (it's just across the road really) and is a similar hotel.

stayed here several times on business trips, for it's combination of location, quality, and price.

really good location in central Tokyo, for business or pleasure - walking distance to Ginza or to the fish market, really close to JR station Shimbashi, which is on the Yamanote line and on the lines going south to Yokohama and Kamakura.

as many hotels in this area, it shares the building with offices - the first 24 floors or so are office spaces, and the hotel starts at the 25th. there are separate entrances though, and the hotel elevators don't stop at the office floors, so you don't really notice it.

really good service - as always helpful and polite, but they really go the extra mile: on one occasion kept my luggage after checking out while i took a long weekend in Kyoto before leaving Japan!

would definitely return

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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867 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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San Francisco, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 19, 2012

I spent a couple of weeks at this hotel, due to work not by choice. The hotel is very good and staff very pleasant, accommodating and polite. Due to it's easy access to the Yamanote metro line nowhere in Tokyo is too far away. The only downside is, the room I had, a "standard double", is really on meant for a couple of days stay. There is not enough storage space for clothes for anything longer.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix AZ
Top Contributor
69 reviews 69 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 9, 2012

Spent one night at the Royal Park Shiodome before leaving Japan. Really enjoyed this hotel. The location was easy to reach as it's connected by underground plaza to the Shimbuya JR train station. I really appreciated that since it was raining when I arrived. I had a tower room on the top floor. Very l My ratearge room by Tokyo standards. Nice bathroom with shower. In tower rooms the mini bar, breakfast and internet are included. The room even has a PC for your use. TV had BBC, CNN and CNBC for english language news. The breakfast was an excellent buffet with cooked to order eggs and omelets. Had a great view across Tokyo to the bay. Staff was execptionally frriendly. also convenient that the Airport Express bus leaves from the hotel. This is it's last stop before heading to Narita so no riding around picking up other passengers. My rate was a little over $200 for the night. Very reassonable in Tokyo. I hoe to stay longer next time!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 5, 2012

Considering the location and price of other hotels in the area, this place is incredible. Rooms are extremely clean and spacious by Tokyo standards. Wi-Fi was available and worked great. There is a very small fitness center (free), but take note that there is no pool (at least not that I found).

Located right near the JR lines and Shinbashi station.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seattle, Washington
Top Contributor
210 reviews 210 reviews
101 hotel reviews
Reviews in 88 cities Reviews in 88 cities
297 helpful votes 297 helpful votes
5 of 5 stars Reviewed October 5, 2012

During a quick trip to Tokyo, I had the pleasure of staying at the Royal Park Shiodome Tower hotel.

Located in the Shiodome area of the Minato-ku district of Tokyo, it is convenient to the famed Ginza district, has views of the Tokyo Tower, and is adjacent to stations that serve several train and subway lines.

With its three restaurants, a lobby lounge, and a variety of amenities including the Mandara Spa, the Royal Park Hotel, however, could be a destination unto itself.

The property is beautifully done in a decidedly Japanese motif, but without taking the minimalist approach too far. Halls are done elegantly, with dark woods and carpet accented by low lights.

Guest rooms can be small; it is, after all, Tokyo. However, even my basic standard double room was luxuriously appointed and well equipped.

In just 20 square meters, it contained a desk and work station with both wireless and very fast wired internet access, a queen sized bed, a lounging couch, a modestly-sized flat-screen TV that fit the scale of the room perfectly, bottled water, a hot pot with china tea cups, and an assortment of teas.

Japanese dressing gowns were waiting in the bedside table, and slippers were tucked under the luggage rack in the open closet area.

The bathroom was complete with a deep Japanese soaking tub, a TOTO toilet with heated seat and bidet function, a heated mirror so one could see after a steamy shower, a hair dryer and a variety of individually packaged amenities, including a razor, toothbrush and paste, and hairbrush.

Ceilings were just over 9’ high, contributing to a much more open feel than one would expect given the limited floor space.

According to the hotel’s web site, a basic standard double room starts at ¥18,000 per night including tax, or about US$220, plus taxes of about 16.65%.

Great service can make a so-so hotel memorable, while the experience at an otherwise beautiful hotel can be severely diminished by poor service. The Royal Park offers the best of both.

Arriving after a 10-½ hour flight from Seattle followed by a 90-minute bus ride from Narita airport, the members of our small group were ushered to an area where we were presented with our room keys, Wi-Fi access codes and breakfast coupons without having to stop at the front desk. This enabled us to head to our rooms quickly so we could freshen up before going to dinner.

Our hosted dinner in the Harmony restaurant was a buffet of primarily Japanese-style dishes, artfully prepared and presented, and delicious. The attendants were the perfect blend of attentive while not being intrusive, making sure we each had the nibbles we needed, and whisking used plates and glasses away virtually as soon as they were set down.

After dinner, and despite my lack of sleep, I determined to go on a photo safari of Tokyo’s Ginza district. The concierge was busy with other guests, so a front desk attendant beckoned me over and offered to help. He provided advice of what to see, noting that many department stores would already be closed because it was after 9 p.m., and gave me handwritten instructions on which train lines I should take to get to my destination.

Virtually every hotel employee I encountered, whether assisting me directly or passing in the hall, would give that slight Japanese bow, offer a “Gozimasu!” or, at the very least, a pleasant smile. It was Japanese hospitality at its finest.

Attendants at the buffet breakfast the next morning displayed the same high level of hospitality. Gracious yet efficient, they seated guests quickly and kept tables cleared.

Offerings included both Japanese and Western-style items, with a station that made omelets, scrambled eggs, and fresh-cooked waffles to order.

The Royal Park also strives to accommodate its guests who smoke, which appeared to be much more common in Tokyo than in Seattle. Accommodations included an open-door smoking booth just off the main lobby. It was so well ventilated that I wasn’t aware of the smell of cigarette smoke when I walked by just a few feet away.

Like the hotel’s lobby, the Harmony restaurant, the Xenlon Grand China Grille, the Lobby Lounge, the Pastry Boutique, and the gift shop are on the 24th floor and provide great views of the Tokyo river. The Mikuri Kurumaya restaurant on the 25th floor offers “traditional Japanese food.” Guest rooms, which are on even higher floors, provide the best views of the city.

Based on my brief experience, I highly recommend the Royal Park. Given the opportunity, I would definitely go back.

Room Tip: Some rooms have views of the Tokyo Tower. Very pleasant!
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2012

Nice spacious room. Perfect location! It's my second time staying here. You can walk to the famous tsukiji market and ginza. And just a few minutes walk to Shinbashi JR station where you can find many restaurants. This is a popular place where local salarymen hanging out after work. However, the lobby of the hotel is always very busy and crowded with people. If you prefer a quiet place, I would suggest Park Hotel which is just a few minutes away. It's a small business hotel with tasteful interior designs. It is also an excellent hotel. If you want to stay in the Shiodome/ Shinbashi area, these two hotels are highly recommended!

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Shanghai, China
Top Contributor
80 reviews 80 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 6, 2012 via mobile

I have stayed here twice for business in the last 2 months. The service is all you could expect in Japan and the location is convenient for Giza.Only criticism was that the restaurant and bar closed early.

Stayed September 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Park Hotel The Shiodome, Tokyo

Address: 1-6-3 Higashi-Shinbashi, Minato, Tokyo Prefecture 105-8333, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Minato
#6 Family Hotel in Minato
#6 Spa Hotel in Minato
#8 Luxury Hotel in Minato
#8 Business Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Park Hotel The Shiodome, Tokyo 4*
Number of rooms: 477
Official Description (provided by the hotel):
The hotel welcomes you with its stylish décor, convenient surroundings and flexible service. A mere three minute walk from the JR, Yurikamome and three subway lines. Free wired and wireless LAN service in all rooms and Lobby area. ... more   less 
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Also Known As:
Royal Park Shiodome Tower Hotel Minato
Royal Park Shiodome Hotel
Royal Park Shiodome Minato
Royal Park Hotel The Shiodome, Tokyo Japan

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