Business hotel, very busy with lots of meetings etc. on the ground floor. Very impressive lobby and bar. However, we were disappointed on entering the room as it was a smoking room and they did not have an alternative, we attempted to open the window to air the room but were told housekeeping would have to open it, they never came to do this for us. The bed was comfortable and the room quiet but the carpet was stained and shabby and needed upgrading. Poor quality Italian-style furniture, not really what you want when staying in Tokyo! Chose the hotel for it's location and it was close to train station, lots of restaurants and the Ginza area. Fine for a business trip but wouldn't stay there again for a holiday.