Everything about this hotel was a treat -- the attentive staff, the over-the-top decor in the public spaces and the room, the incredible variety of shampoos, lotions, brushes, and sewing kits. Staff responded immediately to any question, came promptly to pick up our bags at 6:00 am, and made it very easy to book the shuttle bus to Narita. Not inexpensive, but nothing in Tokyo really is. I would book here again for my next trip.

The hotel is easy to get to from Narita airport - take the Airport Limousine service, and it stops right at the hotel's front door. Rooms were nice - a little small, but that is common for Tokyo, where space is at a premium. Decor a litte strange - sort of a faux French - but the restaurants were nice, particularly Enchantee for breakfast.
But it is indeed important to note that there are only a few Westerner guests there - it mainly caters to Japanese visitors. Thus the number of non-Japanese television stations is very limited, and some of the staff speak only a little English - but they are very friendly and helpful, and, after all, you are in Japan, so some immersion in the culture and language should be viewed positively. They do have a pool and health club, but it is in an annex building, not within the hotel itself. The lounge on the 21st floor is nice, and they occasionally have well known jazz artists performing there.

A very high class hotel very close to the Shinbashi station. The rooms are large and are very high spec and very comfortable. Food in the hotel is expensive but there are street food and restaurant options nearby, with also a 7/11 and McDonalds a few minutes away close to the subway station.

Chose this hotel as it was close for business. As it turns out, the hotel's location near to many train stations, and the Ginza district - is simply fantastic! Only hiccup was that we wanted non-smoking rooms but were given smoking rooms. but they did do their best to put some deodorizer. The room keys are unique - am so used to card keys, didn't expect to use an old style key. Decor is tasteful reminding one of being in a european setting. rooms are large, clean and the bathroom if FULLY STOCKED with everything you need (well - the rest can be bought at 7-11). Free WIFI included in room. Short 5 min walk to Ginza (including Hooters) with excellent food and shopping options. If you're hungry late at night, nearby 7-11 and lawsons sell packaged meals. Overall, an excellent, comfortable and extremely pleasant stay. Will be sure to return if biz takes me back to Tokyo. Highly recommended and value for the price you pay.