Two caveats: (I) this was my first trip to Japan, so I have no other Tokyo hotels with which to compare the Grand Hyatt, and (ii) by the generosity of a colleague I was able to upgrade to the Grand Club.
That said, I had just a great hotel experience. The room was a bit on the small side compared to the U.S., which I am told is typical, but impeccably furnished and maintained. The bed was extremely comfortable and the work space was good.
What impressed me most was the service. Even apart from the niceties of the Grand Club (including dedicated concierges), everyone was friendly and helpful. The staff goes to great lengths to make your stay comfortable, and do so by nature and nature of the business, as there is no tipping in Japan.
The location is also excellent, within a short walk from the subway and close to many attractions.
I consider myself lucky to have stayed here, and lucky in being likely to return next year.
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- Also Known As:
- Grand Hyatt Tokyo Hotel Minato
- Grand Hyatt Minato
- Grand Hyatt Hotel Tokyo
- Hyatt Tokyo
- Minato Hyatt
- Grand Hyatt Tokyo Japan