It was a very comfortable stay at the Grand Hyatt.
The staff were all very helpful. The concierge helped us with several dinner reservations and made excellent suggestions for alternatives when our first choice was fully booked. The housekeeping responded quickly too - bringing salt when I needed a salt gargle for my throat, and buckwheat pillows when we found the regular pillows too soft. The only exception was that it took 2 calls to get the broken blind in our room fixed.
The swimming pool and the spa area were very nice. I enjoyed my swims in the pool.
The most significant minus of our stay was that we didn't get a nice view in our room.
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- Also Known As:
- Grand Hyatt Tokyo Hotel Minato
- Grand Hyatt Minato
- Grand Hyatt Hotel Tokyo
- Hyatt Tokyo
- Minato Hyatt
- Grand Hyatt Tokyo Japan