We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A milestone hotel in Tokyo” 5 of 5 stars
Review of Grand Hyatt Tokyo

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Grand Hyatt Tokyo to your Saves list
Grand Hyatt Tokyo
5.0 of 5 Hotel   |   6-10-3 Roppongi, Minato 106-0032, Tokyo Prefecture (Akasaka / Roppongi)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Double Your Points
Ranked #3 of 97 Hotels / Ryokan in Minato
Beaune, France
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“A milestone hotel in Tokyo”
5 of 5 stars Reviewed July 6, 2014

This hotel has been running for while now and style on the edge of what's still classy modern designed hotel.
Probably the best Restaurant complex in the same time... you could stay here for a while without going outside...service always on top ... that's also what I like, Congrats.

Room Tip: there are all good!
See more room tips
  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

940 reviews from our community

Traveler rating
    600
    262
    48
    21
    9
See reviews for
144
211
114
353
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Collins, Colorado
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 4, 2014

The Grand Hyatt is a great hotel to stay--the staff were very attentive to my 87 year old mother and helped to get her situated with a wheelchair right away. Everyone spoke great English, which is nice when your Japanese isn't so great.

Room service was good-very quick and delicious.

The rooms are spacious and clean and the bathroom was luxurious.

It was very challenging finding a hotel in this area that was available when we wanted to stay here, so we were very pleased in finding this place!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 2, 2014

I stay here on business because my office is in the Morimoto Tower which is conveniently connected to the Grand Hyatt. I prefer the Park Hyatt even though this location is more modernized from the old school Park Hyatt. Service is not quite the same here but the best part about this place is the amazing spa connected to the gym! I practically went every day after a long day of work and jet lag.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freeport, New York
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 30, 2014

I stayed here for 10 days in June while working in Tokyo.
Location of the hotel was great, right in the heart of Roppongi. Staff were great, all spoke english well and were very informative.
Gym was adequate, pool was great to look at but I did not use it.
Many restaurant options on site and hundreds within a 10 min walk. Close to Tokyo Metro as well.
Rooms were very clean and good size for Japan. Shower was very relaxing.

Room Tip: Ask for a room on a higher floor to have a better view of he city.
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2014

Stayed for 2 nights with husband and 2y son in June after staying for 5 nights in a local chain hotel. Love the room size, very spacious for Tokyo standard and the bed is always good as any other Hyatt hotel in the world. Good amenities provided in the room. Love everything in the hotel, the only let down would be lack of local Tokyo feel in the hotel and surrounding for those who is after local feel. It's worth mentioning that my 2 year old son has eye infection on the day of check out and the duty manager responded immediately and even met us personally at the club lounge to provide necessary information. It is good to know that they have the ability to summon a doctor 24/7 to the hotel. My son condition was mild so we opt for going to the clinic next door (in a shopping mall). The duty manager is aware that we are checking out that day and asked us not to worry about the check out time. The little things like this really make a different when you are in a foreign country. Top notch!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
73 reviews 73 reviews
68 hotel reviews
Reviews in 46 cities Reviews in 46 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 26, 2014

I've stayed at the Grand Hyatt in Roppongi 3 times in the last 1.5yrs. Nothing bad can really be said about it - great service, facilities (the pool is AMAZING, must visit), and rooms are fine (though a bit small). Issue is, for $500 a night, there are better options out there (The Peninsula, Four Seasons, for example). If you really want to be based in Roppongi, by all means, stay here. But for business travelers, Marunouchi (central Tokyo) has much better options.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida, USA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 25, 2014

I have been staying at this Grand Hyatt for years. It's set at a great location in Roppongi Hills and there are ample shopping and entertainment options nearby. The fitness facilities and spa are world-class, and there are many amazing restaurant options to choose from (the Oak Door was my favorite). The rooms are impeccably clean as well. The only minor negatives are price (but you do get what you pay for) and the lack of international TV stations in your room (if you are a gaijin like me!). Highly recommended.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Grand Hyatt Tokyo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Tokyo

Address: 6-10-3 Roppongi, Minato 106-0032, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Minato
#3 Luxury Hotel in Minato
#3 Business Hotel in Minato
#3 Spa Hotel in Minato
#12 Family Hotel in Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Tokyo 5*
Number of rooms: 387
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cheap Tickets, HotelTravel.com, getaroom.com, Hotwire, Despegar.com, Hotels.com, Priceline, Odigeo and Tingo so you can book your Grand Hyatt Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Japan

Owners: What's your side of the story?

If you own or manage Grand Hyatt Tokyo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.