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“Convenient location, spotless rooms” 4 of 5 stars
Review of Grand Hyatt Tokyo

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Grand Hyatt Tokyo
5.0 of 5 Hotel   |   6-10-3 Roppongi, Minato, Tokyo Prefecture 106-0032, Japan   |  
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Ranked #3 of 93 hotels in Minato
Los Altos, California
Top Contributor
90 reviews 90 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
72 helpful votes 72 helpful votes
“Convenient location, spotless rooms”
4 of 5 stars Reviewed November 25, 2013

I was staying here for a few days for work. The hotel is in a convenient location where you can walk to a lot of things, or hop on the metro that's right next to the hotel. The rooms are spotless and of a decent size. The bathroom has a great shower and tub room. The hotel staff was very responsive and the food they provided for our work function was very good. My partner ate in one of the restaurants in the hotel and said it was very good as well. We didn't care too much for the immediate surrounding area but it was so easy to hop on the subway or just to walk for a while and you're in the next neighborhood that the location really didn't matter to us.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Japanese first
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English first
ozbanker
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 24, 2013

Recently stayed for 5 nights. I've stayed here many times before, and I have reviewed it previously, and I'm glad to report GH Tokyo is still a great hotel.
- Check-in/-out is super polite and efficient.
- Our room was luxurious, with everything you would expect from a first class hotel.
- The service is spot on.
- Hotel amenities, like the Oak Door bar, and Roppongi HIlls' shops and restaurants next door, are world class.
- This is the best location in Tokyo, for shopping, restaurants and just being close to everything.

While not the cheapest hotel in Tokyo, it really is hard to beat. Anywhere.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 21, 2013

Stayed for 5 nights and I must say that the service is excellent. From Narita airport, there is a bus limousin service that brings you straight to the hotel for around 3000yen. Rooms are relatively large compared to most hotels in Japan and they provide a wide variety of ammenities for your convenience. Hotel location is great with direct access to Hollywood Plaza and just 3mins walk to the train stations. By train, you are able to get around to top shopping districts like Shinjuku, Shibuya and Harajuku within a stop or two. Staff are very friendly, helpful and courteous. My only dissappointment was the breakfast spread which I felt was very limited in choice. Overall it was a wonderful stay.

Room Tip: Ask for rooms on higer floors and facing Mt.Fuji. You will have spectacular view of the shy mountain...
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
109 reviews 109 reviews
36 hotel reviews
Reviews in 49 cities Reviews in 49 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed November 18, 2013

This hotel had everything that we needed on our recent trip to Japan. We liked the neighborhood and found it within walking distances/train access to every place that we wanted to see. The rooms were comfortable, the staff was helpful, and the breakfast was great. Recommend!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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nandover
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 11, 2013

Nice contemporary hotel with very helpful staff. Hotel is very accomodating to western travelers with English signs in most places. Rooms were clean and quiet. Staff was helpful in negotiating taxi services. Be aware that tours may originate at the hotel, but the may not end at the hotel, the end at the train station, which makes it an adventure to get back to hotel.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hong Kong, China
Top Contributor
81 reviews 81 reviews
39 hotel reviews
Reviews in 42 cities Reviews in 42 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 10, 2013 via mobile

Typical Grand Hyatt, it is sleek efficient and very well staffed.

Breakfast is great, lots of choice and roast pork ham....different and so tasty.

Check in was so easy and same for check out, which was quick and efficient

Location of hotel is great Roppongi is great place to be based lots of shops and restaurants nearby Even the famous Kill Bill restaurant is within walking distance

If budget not an issue, well worth the expense

Stayed November 2013, traveled on business
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San Francisco, California
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 9, 2013

This hotel is fabulous - large rooms, incredibly helpful staff, and its attached to Roppongi Station so easy access to everything. The concierges were extremely helpful before & during our trip - they called restaurants to make reservations for us, provided detailed maps, and made many helpful suggestions.

The rooms are large & quiet, with impressive black-out curtains. The toilet is amazing, as is the giant shower with Japanese soaking tub. I don't have a bad thing to say about this hotel

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hyatt Tokyo

Address: 6-10-3 Roppongi, Minato, Tokyo Prefecture 106-0032, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Minato
#3 Spa Hotel in Minato
#3 Luxury Hotel in Minato
#6 Romantic Hotel in Minato
#9 Family Hotel in Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Tokyo 5*
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Also Known As:
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Japan

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