I do not speak fluent Japanese. I had no problem communicating with the very friendly staff. You see the pride they take in their hotel. We had a king bed room. The bed is great (firm). Every inch of the bathroom is amazing! If you forgot your tooth brush, don't worry, maintenance items are included.Ii did not need a converter for electronics. There are plenty of restaurants in hotel. The breakfast buffet is good. The bacon is thin. The coffee is weak. The pastry shop is tasty. I found that I am not a big fan of traditional Japanese food, so I will not rate food of other restaurants in hotel. The service was still superb. There is a Starbucks right outside if you need it.
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