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“Rooms very tired” 3 of 5 stars
Review of Shiba Park Hotel

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Shiba Park Hotel
3.0 of 5 Hotel   |   1-5-10 Shibakoen, Minato, Tokyo Prefecture 105-0011, Japan   |  
Hotel amenities
Ranked #19 of 94 Hotels / Ryokan in Minato
Dorset UK
1 review
“Rooms very tired”
3 of 5 stars Reviewed July 25, 2013

We arrived after long flight and needed to sleep. Room very tired. As we laid on the bed there was a strong smell of sweat coming from duvet. This was quickly changed by friendly staff. Wash basin was cracked and bathroom needed a face lift. Staff extremely helpful. We would of asked for a room change if not so tired. Good location close to train station. If we go to Japn again we would try another hotel. We stayed for 5 nights.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsH, Web Marketing at Shiba Park Hotel, responded to this review, August 21, 2013
Dear Wimborne7,

Thank you for taking your time to write a review.
We are terribly sorry that the duvet had a strong smell and it made you change rooms after long flight. Please accept our apologies. We hope that you will reconsider returning in the future so we can recoup your confidence in us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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414 reviews from our community

Traveler rating
    110
    203
    72
    21
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Toronto, Canada
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 11, 2013

I enjoyed my stay in Tokyo in general. Shiba Park has a good location, rooms are clean and staff are friendly and respectful. We were 3 in one room the room was not big enough for us. But I guess whatever you get in Tokyo is good enough i suppose.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsH, Marketing at Shiba Park Hotel, responded to this review, July 17, 2013
Dear elikopoli,

Thank you for taking the time to write a review.
We are glad that you enjoyed your stay in Tokyo.
I am sorry to hear that you found the room not to be big enough, I will let the management know.
We look forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 7, 2013

Very well situated close to three subway/railway stations, restaurants, bars and convenience stores. Excellent buffet breakfast available and although wi fi is only available in a dedicated area of the ground floor this was quite adequate. Handy to Tokyo Tower in one direction and a short walk to the River in another.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsH, Marketing at Shiba Park Hotel, responded to this review, July 18, 2013
Dear Chris P,

Thank you very much for taking the time to share feedback regarding your stay at Shiba Park Hotel.
It was a pleasure to read your positive review of breakfast at the coffee shop Primula and the location.
Unfortunately Wi-Fi is only available at the Business Center, the executive lounge and some guest rooms at the moment, however, we have planned to have Wi-Fi in all of the guest rooms by the end of October this year. We believe this may make your future stay at our hotel more comfortable and convenient.
We hope that you will return and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Launceston, Tasmania, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 26, 2013

Friendly staff and a good location, It's got a family mart just down the street. The subway and JR train line are a few minutes walk away and you also are close to Tokyo Tower and Zojoji Temple.
My only complaint would be that wi-fi is only available downstairs.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 24, 2013

I stayed at this hotel for a long weekend after a business trip and selected it on the basis of the nearby Hamamatsucho railway station with direct monorail connection to the airport and the Daimon subway station with the Oedo and Asakusa lines to the majority of districts within the city.

Quite a strange set up as the main building houses the reception and breakfast area but the annexe houses most of the accommodation. Despite being a single room, it was very spacious and there was a large desk to set up a computer for work if required or surfing the internet.

There are plenty of restaurants and bars on the nearby main street and Tokyo tower is a short walk away and fairly obvious for orientation purposes.

Only minus point was not being able to check in right away despite being after the allotted time as the room was not quite ready. Not really in keeping with the very efficient Japanese.

Overall a decent mid-range hotel with excellent access to the public transport system. As Tokyo is so vast and if time is limited I would recommend an all day ticket for the subway to allow journeys to the various places of interest.

Room Tip: Single room was very spacious.
See more room tips
  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brisbane
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 22, 2013

We spent 5 nights at this hotel the first week in June and thoroughly enjoyed our stay there. Ideally located for the short walk to Hamamatsucho Station where we made good usage of the very efficient Japan rail system. Once you get the hang of it you will be surprised how easy it is. All of the stations have good English signage and provided you have a good map of the maze of underground railway routes and above ground you can easily find your way around. At the railway station we purchased a Suica card (for tourists) which is a tap and go card that can be used on all Rail and some bus transport throughout Japan as well as 7/11 stores. You just top it up as you need to. Excellent system and saves worrying about fares between different stations. Just avoid the peak times unless you have a wish to be squashed! We did the above ground loop on our first day (having researched on the net and printed out the stations) so from then on it was easy.

The staff at the hotel have good English and are very helpful and will provide you with a tube map (small print though) and a tourist booklet which gives good info on various areas.

Plenty of nearby food outlets, eg Starbucks, McDonalds for those not wishing to go outside their comfort zone, but trying new things is one of the great things of travelling so go for it. Tokyo is spotless, very efficient, and a lot of fun.

This hotel is a good choice, the rooms while not large are very functional, the beds and pillows while firm are very comfortable and location was quiet. Bathroom small but again very functional with lots of hot water. Vending machines on each floor so you can get drinks without leaving your hotel after a long day's of exploring. Air con good. Wi-Fi good. We were on the 11th floor of non smoking.

Would definitely use this hotel again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 22, 2013

My husband and I stayed here a few weeks ago during our first visit to Japan. Our travel agent via Japan Travel Bureau picked this hotel because it is close to one of the train stations near Tokyo's world trade center. (It's a long name that starts with an M! Wish I could remember!). We took a taxi from Tokyo Station, which cost us about 2000 yen. The walk to the other station is not far, maybe 20 minutes.

At first, we were a bit confused because there are actually two entrances to the hotel. The first entrance is on a street (forgot the name, sorry!) that led us to an empty lounge area. If you walk straight through, there is another entrance (you will see a ramp and an umbrella holder). Although the rooms were small (as is typical for Japanese standards, or so I've heard), the beds were extremely comfy. (And at the end of a long international flight, that is all that mattered to us!). The bathroom space was a little tight, but if you are only in there to do your business, as far as we're concerned it's not a big deal. (Do your research on Japanese toilets: they can be a little overwhelming if you aren't familiar with them!)

The best aspect of this hotel was the English speaking staff, who were a wonderful help. My husband and I knew no conversational Japanese at all, besides the basics. We were told "don't worry, most people know English!". Our experience showed us otherwise. Maybe one in ten people would be able to speak with us, and if we were lucky, knew some small phrases. (I'm still not so sure as if this was more of shyness issue rather than a skill issue.) We probably could have saved a lot of money if we stayed in a hostel, but considering how linguistically challenged we were, it gave us great peace of mind to know we had English speaking staff.

Staff also held our luggage for us after we checked out, yet still wanted to venture around Tokyo without the hassle of lugging everything with us. (There are luggage lockers in the train stations. We opted to keep our luggage at the hotel b/c most of the time, it seemed that all of the lockers were taken, and we did not want to be stuck with everything!)

We felt extremely safe. As someone had mentioned, there is a 7-Eleven (your ATM friend!!!) and Family Mart around nearby. Many restaurants, too. Pokemon Centre is not far (and that is something to see!). The hotel did offer Wi-Fi, but it was not available in our room; we had to venture downstairs to use it. So that was a bit of a disappointment, but it wouldn't prevent me from staying here again.

Overall, we enjoyed our stay and would be happy to recommend it!

TIP:Bring a pad of paper and a pen with you, as many Japanese are more comfortable writing in English than speaking in English.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shiba Park Hotel

Address: 1-5-10 Shibakoen, Minato, Tokyo Prefecture 105-0011, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#15 Family Hotel in Minato
#19 Business Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Shiba Park Hotel 3*
Number of rooms: 221
Reservation Options:
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Also Known As:
Hotel Shiba Park
Shiba Park Minato
Shiba Park Hotel Tokyo, Japan

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