3rd trip in this hotel. But this time I requested for upgraded room. Ended up on 12th floor. Although the bathroom was quite old, it was still better than the small bathroom I had in my previous stays.
Bathroom: bathtub, no walk in showe
Cheap Sheraton amenities. And for a reason unknown to me, no shower gel, ony shampoo...
As note in my review last year, the concierge team is still awesome, in particular the lovely lady whose voice can be recognized easily.
For SPG Plat, there's not executive lounge or floor, only the shared lobby lounge where there is a small list of items that can be ordered. But nothing a dedicated top floor lounge with a real kitchen.
Although TV sets are new (flat) still this odd system with 3 sub chanels.
Choices of foreign channel still very limited: CNN, BBC, and that's it
Breakfast at California is odd, and very packed (need to queue). This is not really an international business hotel (Miyako is a local chain), many japanese families stay there and take breakfast, long queue in the morning.
Good point is there are always taxis on standby (anyway the hotel provides shuttle bus)
Client facing staff have a OK level of English if you do everything standard without deviating from the script... I had an issue with the laundry charge for my shirt and the staff at guest counter looked overwhelmed and very lost.I ended up forgetting about my explanations and just said "it's your mistake I won't pay for this".
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- Also Known As:
- Sheraton Tokyo
- Sheraton Minato
- Minato Sheraton
- Sheraton Miyako Hotel Tokyo Japan