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“Comfortable, good service, a bit in need of an upgrade” 4 of 5 stars
Review of Sheraton Miyako Hotel Tokyo

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Sheraton Miyako Hotel Tokyo
4.0 of 5 Hotel   |   1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan   |  
Hotel amenities
Ranked #34 of 93 hotels in Minato
Espoo
Top Contributor
204 reviews 204 reviews
65 hotel reviews
Reviews in 79 cities Reviews in 79 cities
187 helpful votes 187 helpful votes
“Comfortable, good service, a bit in need of an upgrade”
4 of 5 stars Reviewed November 20, 2012

The Sheraton is always reliable and Miyako was the same. Nothing really stands out either good nor bad. Guests are checked in quickly, breakfast buffet is good, beds are nice, wife is reliable ... everything works and with good service. The price is moderate so I happily recommend it.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 19, 2012

Only reason I stayed here was because its part of the Starwood Chain and I love the SPG points. The hotel is old. It needs upgrading. Its really not up to your typical Sheraton. I stayed at the Sheraton Seattle which is night and day. Its close to the train station which is good.
Stay here if you want something reasonable.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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UK
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 16, 2012

A very comfortable hotel close to Meguro station. My room on 11th floor was excellent and very comfortable. Food in the western and japanese restaurant was very good. The staff were of course, this being Japan, were very polite and attentive. This was the best hotel I have staying in today in Tokyo. I would stay again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 12, 2012

I enjoyed it and was up to snuff with Sheraton brand. It was a fairly quick 7 min walk to subway station and you have access to all of Tokyo, but other than that, it felt far from restaurants, night life, sites etc.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Batumi, Georgia
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 11, 2012

What I liked the most at this hotel was that it was very much guest-oriented and trying to provide as much assistance as possible to make easier and more enjoyable stay and experience. For example, they give you customized maps with directions from the hotel to all major tourist sightseeings, also they serve bus every 15 min to and from two nearest major train / metro stations for free. One thing which was a bit disappointing is that they charge you additional cost if you want to use the gym. This sounded a bit cheap for the Sheraton brand.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Top Contributor
163 reviews 163 reviews
75 hotel reviews
Reviews in 84 cities Reviews in 84 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed November 11, 2012 via mobile

This was the second time that I have stayed at this property and returned based upon the previous visit earlier in the year. Nothing much changes but this time round the room allocated on the seventh floor was not as good as before. It's has all facilities but in sad need of an update. The hotel is convenient for both the subway and rail stations with a free shuttle to the nearby JR station and in the morning only to Shinagawa station. However, it is quite remote but quiet which can be a bonus in a noisy city. the staff remain very courteous and proficient.
The cafe restaurant is fine for dinner and breakfast but in the evening they close at 10pm on the dot as do other resturants which can be a little inconvenient if you arrive late and don't want room service. the cocktail bar in the basement was good but unfortunately smoke filled.

Overall it was acceptable, but could be improved, but i would stay there again.

Stayed November 2012, traveled on business
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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 9, 2012

I booked this hotel even though the location isn't very good because I thought everything else would make up for it. I am very disappointed.

The first thing I noticed is that they not only shut off the A/C in the entire hotel (including rooms), but it seems they also have the heat on! It's not even cold outside. It makes the room quite uncomfortable.

Breakfast is not included and the prices are completely unreasonable. I believe it costs something like $30 for the buffet, $13 for a continental breakfast.

You have to pay to use the pool and gym. At $260 per night, I have to pay even more for this??

Beds aren't that comfortable either.

  • Stayed November 2012, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#16 Luxury Hotel in Minato
#21 Family Hotel in Minato
#32 Business Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
Reservation Options:
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Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan

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