Stayed for a week for a conference. Arrived on the Limo Bus from Narita AP at around 11:30. Was told we'd have to wait until 15:00 to get into the room. On the same subject, while the checkout time was quite late (12 noon) the option of a later checkout was going to cost us Y80k. This was a lasting impression of this hotel. Lovely but inflexible and not very generous.

However this was a lot to like about the hotel. Great location for access to the academic precinct (Miraikan et al). Away from the insane waves of humanity you get in Tokyo proper. The robo-train line (Yukikamome) is awesome - cheap, quick and reliable.

Room had a great view out over the port (harbour). Good quality room fitout. Firm bordering on hard (by Western standards) mattress. Bathroom was nice. Bidet toilet (if you haven't used one before it's quite an experience!) Plenty of power outlets. Mini-bar and 'smart' hot water boiler. Given how tight the hotel was being in other respects I was bracing myself for an extortionate Internet access charge - but was pleasantly surprised Y10k for the whole stay. Quick too. I have my own wireless travel router so the standard wired connection was fine.

Staff were very friendly and welcoming.

Breakfast buffet had a great range of Eastern and Western options. Be early or you'll have to wait (although the turnover is quick). We ate at the Icho teppan bar restaurant. Horrendously expensive but extremely good!

If you want to eat a bit cheaper some nights then the food court in the bottom of the mall opposite has some good cheap options (the Korean is good).

I suspect the close cost control is due to the type of operation. These big flash hotels have a *lot* of staff. Just in the lobby there were >5 behind the front desk plus 3 floor walkers plus porters etc etc. Pity they couldn't relax things just a shade re things like early check in. Would have been 5 stars had that been the case.

We picked this hotel for the second and last Tokyo leg of our Japan by rail tour, because we had to catch an 06:25 flight from Haneda. We got a good last minute deal, but were amazed by the size of the ocean view double room - which even had space for a sofa and 2 chairs. The balcony looked out to the Rainbow Bridge. The bathroom was also very large and lavish with a shower stall and bath combined in a wet room area.

The downside is the front desk staff (as mentioned frequently here) don't command great English, and when we arrived to check in at 3pm there was already a long queue. It took 20 mnutes to get to the front, although staff served complimetary drinks to ease the wait. There was a sign in the room warning that there may also be a queue at checkout time too. I would suggest avoiding the 3pm rush - there was no line up at 4pm.

Daiba is an interesting and recommended visit - the monorail journey gives great views from the front car, and there are 4 separate malls. The Toyota Megaweb is also worth a visit. Restuarants in the area are all of the mall type, so nothing special.

We also stayed in Shinjuku earlier in our stay and would also highly recommend the Century Southern Tower where we stayed which is closer to the action.

After a lot of research into hotels in Tokyo for my wife & I chose this one. I am very glad to say that we had a wonderful stay & highly recommend. It is in an area of man made island Odaiba & surrounded by 3 shopping malls, Fuji Tv with 25th floor observation deck are within walking distance. Make sure you have a breakfast package. The rooms are spacious with large bathrooms which are packed with every amenities required. The staff from Gerald Ballieu to Guest relations to more or less everyone are great. The views from the hotel are stunning. You will not be disappointed. Highly recommend airport limousine bus service which costs 500 Yen pp from Haneda Airport(one way) & 2700 Yen pp from Narita(one way). You can catch return bus from the hotel as well. Great value. ENJOY!

One of the best hotel experiences I have ever had. We stayed 4 nights here and had an amazing time. We were greeted at check in by a lovely French concierge (I wish I knew his name) who made our arrival as seamless as possible. he took us up to our interconnecting rooms(rare in Japan) and showed us around. The rooms were on the 10th floor and had fabulous views of Tokyo city and The Rainbow Bridge. I never tired of my view and knew I'd have to pay a small fortune for a view like that in one of the city hotels. The rooms were HUGE, we felt like we each had a suite. The twin beds are large and very comfortable. There was a shrill sound coming from the air conditioning unit but nothing the ear plugs didn't fix. The hotel's located away from the hub bub of the city and a pleasure to escape to at the end of the day when you've just had enough of the crowds, but not too far out to not be bothered to go back into the city for dinner. The Monorail station is connected to the hotel, which is a joy at the end of the day when your feet just cannot walk anymore. There's no wi-fi in the room but it's free in the lobby so it was a good excuse to go down there and people watch. There is a mall next door which had some good shops and fairly basic restaurants and another mall nearby. We didn't eat at the hotel, we always went into the city for dinner. It is an effortless ride of maybe 10-15 mins to Shimbashi station Y310. My only negative comment would be the Y3000 for a swim, but apart from that there is just way too much to do in Tokyo. We got a great rate for a 4 night stay and I would stay at the Hotel Nikko again in a heartbeat!