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“Traditional Japanese Hotel” 4 of 5 stars
Review of Hotel Okura Tokyo

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Hotel Okura Tokyo
4.5 of 5 Hotel   |   2-10-4 Toranomon, Minato 105-0001, Tokyo Prefecture (Odaiba / Shiodome / Shinbashi)   |  
Hotel amenities
Ranked #12 of 97 Hotels / Ryokan in Minato
Certificate of Excellence 2014
Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
“Traditional Japanese Hotel”
4 of 5 stars Reviewed April 17, 2013

I stayed here with my family for 4 nights in April 2013. We arrived by airport limousine bus at the main entrance but our rooms were in the South Wing. You don't need to go outside to get to the South Wing but be warned this hotel is huge so it takes a while to get from one wing to the other. Hotel will take luggage for you - don't by shy to ask otherwise you will need to carry it up some stairs. Rooms are well equipped with nice bathrooms. While shower in our room was in the bath it's easy to access. Hotel also has free wi-fi. our room had a lovely view over the American embassy's gardens but most views are good. The hotel is well located near a number of metro stations. Make sure you ask for a local map as although stations are close (less than 10 minutes walk) they are not that easy to find and we went to one station for the first couple of days before we realised there were stations closer than connected to different lines. Staff are all very welcoming and helpful. Also check out the beautiful flower arrangements in the hotel You won't be disappointed. We eat breakfast in a very close by starbucks at Ark Hills. There are also numerous restaurants in that area or Roppongi if you don't want to eat in the hotel.

Room Tip: Higher up the better as you get vetter views.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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967 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Top Contributor
58 reviews 58 reviews
28 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 17, 2013

Okura Hotel has a long history in Tokyo, however it is very well maintained for such a historical hotel. There are 2 wings, main and south wing. Hotel room is spacious and very clean. Location wise it is very central to Ginza, Tsukiji area, and CBD. Food variety for breakfast is reasonably good, although taste wise there is nothing special to it.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dubai
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 9, 2013

This is a feel-good hotel! It is in great shape, its location is perfect as far as I'm concerned, the service is excellent and it's peaceful and quiet. What a jewel in a very nice neighborhood that makes a nice base from which to visit Tokyo. It's next to Roppongi and several train/subway stations and yet when coming back there after walking around the city it feels like going back home. If you feel like a good Tappanyaki restaurant nearby go to Panic which is about 10-15 minutes away on foot on your way to Roppongi or else carry on and make it all the way to Roppongi Hills shopping mall (about 20-30 minutes) where you will find countless good restaurants. I have stayed twice at that property and I can't wait to go back when I return to Tokyo in the fall!

Room Tip: I believe the whole property is consistently good although having stayed there twice for a total of...
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  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taos, NM
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed April 8, 2013

Central location and yet not congested and very quiet. It is just a very short walk to the Metro which is one stop from Roppongi with lots of restaurants and shopping. In the other direction it is a short Metro ride to the main Tokyo train station where you can connect with the bullet trains and the express train to Nara Airport. With such a comprehensive and easy Metro System a visitor can easily cover the major interests of the city quickly and inexpensively. Taxi fares are quite expensive ($250 from Nara Airport to the hotel and a relatively short trip in the city is $20) The fitness facility is small and, at about $40 per day, expensive. But it is a great place to stay if you want to get out and see the city, and come back to a large quiet and comfortable room. The staff is very attentive and very helpful.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hawthorne, New Jersey, United States
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 8, 2013

The Okura hotel is attractive and has amenities that are helpful to business traveler, namely wireless internet included in the room that functions relatively well (decent speed), sufficient desk space and very good service.

Regarding the service, it seems to be a major component of the cost of this hotel, which is farily high (Tokyo is in general expensive) at about $300/ day. There are people everywhere to meet your needs, even pushing the button to summon the elevator.

They have a good size gym although the equipment could use some updating and the pool is lap size with five lanes, so pretty adequate. It just is located in the South Building, so if you are in the Main Building you will have to walk a bit to get there.

ONe surprising element was the breakfast rooms...the Terrace dining room in the main building was not large enough to service the size of hotel and do NOT eat there unless you have a plan with meals included. At 7:30AM there was a long waiting line at the restaurant. Also the breakfast separately would cost nearly $40 and while decent, the variety of food is not nearly as good as at other hotels who charge less for the pleasure.

Eating there for a light lunch or dinner was extremely expensive...a simple sandwich was $25 and a small appetizer size Caesar salad was $15....go somewhere else to eat if you have the time.

English channels on the TV are very limited, mainly CNN and Bloomberg.

Room Tip: If you want to be close to the gym, request a room in the South Tower.
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
92 reviews 92 reviews
66 hotel reviews
Reviews in 42 cities Reviews in 42 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed April 5, 2013

I stayed in the Main Building (vs the South Wing) for three nights while on business in Tokyo.

This is a refined and tasteful facility with plenty of staff that is exquisitely welcoming at every turn. The location is very good as it is close to the Roppongi shopping district and within a less than 2000 Yen taxi ride to the principal business district and the Imperial Palace. My room rate was under $300 which is very good for those familiar with Tokyo rates. It included WiFI and breakfast. The in-room entertainment and amenities were good. The only thing to be aware of is the inability to press your own shirt/clothes if you want to. There is no iron nor board in the room -- a little unusual in today's world but this is certainly not a ding at the hotel. Just something to be conscious of. The main breakfast location is the Terrace Rest.. Two things to note here: 1) it doesn't open until 7am so for those early risers or ones with early meetings this might be a consideration; 2) the space is not large so get there early because during mid-week the line can be huge at 7:25am. Also, while the offering is certainly fine, it is not comparable to JW Marriott's or Ritz Carlton's and could be improved to be at the tier 1 level that the rest of the hotel experience is.

Lastly, for the business person who is used to having a lobby place to "chill/unwind" with colleagues at the end of the day and with a drink, you won't find that here. You will most likely leave the Hotel to find what is common in other premier facilities.

Notwithstanding, the net/net is: the Okura is a very fine place to stay especially for those business travelers who seek peace of mind and a welcoming environment different from the treadmill existence they are usually on. So, give it a try just be aware of its characteristics.

Room Tip: Stay in the Main building and above the 7th floor.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
66 reviews 66 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 4, 2013

This is a lovely hotel within walking distance of a number of train stations. I was fortunate enough to get a bargain price. The staff is well trained and very efficient and helpful. The double bedded room was comfortable and a reasonable size for a Tokyo hotel. The Okura Museum is next door and hotel guests receive a complimentary ticket to view it. Within one minute of the newly opened Nobu Tokyo. For an inexpensive meal at lunch or a decent cup of coffee in the morning try the Nobu Cafe, downstairs from the restaurant.. If possible, fly into Haneda Airport. Take the monorail and taxi. Gets you to the hotel in 30 minutes for about 1600 Yen. (Airport bus costs 1100 Yen but takes an hour and runs less frequently).

Room Tip: Choose the main hotel instead of the south wing
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Okura Tokyo

Address: 2-10-4 Toranomon, Minato 105-0001, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Minato
#8 Family Hotel in Minato
#10 Business Hotel in Minato
#11 Romantic Hotel in Minato
#12 Luxury Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Okura Tokyo 4.5*
Number of rooms: 818
Official Description (provided by the hotel):
In both the Main Building and South Wing, where Japanese traditional design is carefully preserved, guest rooms ranging from standard to suites are available, providing an array of room choices each offering true relaxation. It is our hope that guests, greeted upon arrival in the room by a traditional folded paper crane, will enjoy a comfortable stay. ... more   less 
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Also Known As:
Okura Tokyo Hotel
Okura Tokyo Minato
Hotel Okura Tokyo Japan

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