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“Beautiful hotel, great service” 5 of 5 stars
Review of Hotel Okura Tokyo

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Hotel Okura Tokyo
4.5 of 5 Hotel   |   2-10-4 Toranomon, Minato, Tokyo Prefecture 105-8416, Japan   |  
Hotel amenities
Ranked #11 of 92 hotels in Minato
Singapore, Singapore
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Beautiful hotel, great service”
5 of 5 stars Reviewed December 29, 2012 via mobile

Stayed at the Okura for business. It's an excellent hotel with great facilities. The classic style rooms are impeccable and well maintained. Wifi is complimentary in-room. There isn't much of a view from the rooms (car park or gardens) and the surroundings don't have much night life, but it's easy to walk abt 5 mins to the subway to get to other parts of the city.

Service is beyond excellent. Hotel staff are eager to assist and will gladly provide directions as well as answer queries. They will also make a point to greet you at every turn, a pleasant experience.

Dining options within the hotel are plentiful but pricey. Continental breakfast for one pax (eggs and bacon + tea) came up to almost US$40.

Most economical way to get to and from Narita airport from the hotel is to take the airport shuttle. It leaves every hour and costs approx US$35. Factor abt 1 hr or check with staff. Last bus leaves ard 5, after which you should take the same shuttle but from Tokyo City Air Terminal instead. (check with hotel for flights from Haneda)

Location: slightly put of the way, it's located beside the US embassy. A walk to the shopping area (Ginza) took abt 35 mins (or 15 mins by metered taxi). There is little food available in the area at night, except from a 24-hr bento joint nearby. All-night convenience stores abound, near the subway station.

Good place for the well-heeled, or I'd travelling to Japan on business.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 27, 2012 via mobile

Everything works. That's the key. It's flawless service. As long as you don't mind paying $200 ( not a typo) for breakfast for a family of five. French toast is about $40, but its good...... Seriously though everything is great, for our first time in Japan, this dated retro hotel makes your stay say. Close Access to Reoongii....
Worth the trip

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 26, 2012

Hotels in Japan take guest service to a tremendous level just for starters. The Okura is no exception and well renowned as still one of the best in Tokyo. Though older (say classic) in design and decoration, the standard remains very high and the hotel ambience more peaceful and relaxing after a day in Tokyo than some other modern hotels. Staff are always most helpful, location is central enough and only a short taxi ride to most areas of interest or business. One additional plus - all taxi drivers know the hotel name straight off!

Stayed December 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton, Massachusetts
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 20, 2012

This hotel is located across from the American Embassy, which is nice when you're so far from home. It's well run, people are friendly and within walking distance to the subway.
Breakfast is excellent but drinks at the hotel bar are crazy expensive... Nearly $20 per drink?! One is more than enough at that price (and its smokey).
Toilets are to die for.... Ya, that's what I said.... You'll have to go to find out more!

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Superior, Colorado
Top Contributor
70 reviews 70 reviews
31 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 19, 2012

I stayed here for business and couldn't have been more pleased. Its only about 2-3 KM away from the Imperial Palace and right next door to the embassy.

Like with most Japanese hotels, the staff bend over backwards to make you feel welcome and comfortable. The restaurants within the hotel are all great (we ate at 3 or 4 of them).

The decor and architecture are my favorite. Yes, its a bit dated, but it is 'retro-cool' in my mind as it does feel like a Bond movie from the 70s.

Across the parking lot from the hotel is nice little museum which is worth spending an hour or so in as well.

Room Tip: They are all pretty good, but higher floors have a slightly better view.
See more room tips
  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Top Contributor
68 reviews 68 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 9, 2012

I had a lovely stay (business purposes) and the location is good too. It has to be said though that this hotel is probably had it's heyday. I cannot fault them on their service, typically Japanese, very polite and friendly. I thought breakfast was hopelessly overpriced for the quality and selection available. If you are into 60's/70's Tokyo style, this will be your heaven.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
66 reviews 66 reviews
39 hotel reviews
Reviews in 27 cities Reviews in 27 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 2, 2012

This was my second trip to the Okura in the past twelve months and again it was enjoyable. I arrvied early so used the gym facilities to shower prior to checking into my room later in the day.The rooms themselves are basic by comparison with some other 5 star hotels I have stayed at in Tokyo such as the Conrad and Mandarin Oriental; and are traditional/dated in terms of decor. But they are clean, reasonably spacious, have all the amenities a business traveller needs/wants given they aren't spending that much time in the room anyway.

The restaurant selection is vast and overall, I really enjoy the hotel given its proximity to my office in Tokyo, and more than that, the real sense of history one has walking through the halls. Business travel can be quite dull these days so a trip to the Okura has a lost element of charm and history in it that many other hotels I stay in lack. And even though its a very large hotel, it has a real homely feel about it.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Okura Tokyo

Address: 2-10-4 Toranomon, Minato, Tokyo Prefecture 105-8416, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Minato
#7 Spa Hotel in Minato
#11 Family Hotel in Minato
#11 Luxury Hotel in Minato
#12 Romantic Hotel in Minato
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Okura Tokyo 4.5*
Official Description (provided by the hotel):
In both the Main Building and South Wing, where Japanese traditional design is carefully preserved, guest rooms ranging from standard to suites are available, providing an array of room choices each offering true relaxation. It is our hope that guests, greeted upon arrival in the room by a traditional folded paper crane, will enjoy a comfortable stay. ... more   less 
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Also Known As:
Okura Tokyo Hotel
Okura Tokyo Minato
Hotel Okura Tokyo Japan

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