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“Very pretty newly remodeled hotel” 5 of 5 stars
Review of The Prince Sakura Tower Tokyo, Autograph Collection

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The Prince Sakura Tower Tokyo, Autograph Collection
4.5 of 5 Hotel   |   3-13-1 Takanawa, Minato, Tokyo Prefecture 108-8612, Japan   |  
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Ranked #7 of 94 Hotels / Ryokan in Minato
Los Angeles, California
Top Contributor
74 reviews 74 reviews
64 hotel reviews
Reviews in 49 cities Reviews in 49 cities
74 helpful votes 74 helpful votes
“Very pretty newly remodeled hotel”
5 of 5 stars Reviewed November 21, 2013

The hotel is set on a beautiful Japanese garden, just about a 5 minute walk from the Shinagawa train station. The hotel has been newly remodeled, the rooms are great, the beds are nice and comfortable and the bathrooms have been remodeled. In Japan the hotel rooms are usually very small however the Prince Sakura Tower’s rooms are a perfect size.
Here is a tip, if you are booking online and you see that the New Takanawa Prince or the Prince Takanawa are slightly less money than the Sakura Tower, spend the extra few dollars, its definitely worth it, there is a very big difference between these hotels. I recently stated at the Takanawa Prince, the rooms definitely need to be upgraded.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Surfers Paradise, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 20, 2013

Visited Tokyo several times and I am most pleased to have booked our stay in The Prince Sakura Tower Tokyo in Shinagawa. Was there for 5 nights with family of 4 and we managed to stay together in a room with 4 single beds. The room is unexpectedly huge for a hotel in Japan! I like the idea of 2 separate washrooms - a standing shower & bathtub and another powder room. There is complimentary high speed wifi in the hotel lobby and drinks coupons at the cafe lounge. The hotel has a huge beautiful japanese garden connected from above the lobby level. The location is fabulous with close proximity (3 mins walk) to the JR Shinagawa train station, the same station where you can also hop on the bullet train to other cities in Japan! There is also a bus stop right in front of the hotel which has many bus services to various areas. The taxi is costly so we avoid taking it. The next visit to Tokyo no doubt i will book the same again. Not to mention the service staff provided excellent service - well, that's what everyone expects from Japan isn't it?

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denver
Top Contributor
233 reviews 233 reviews
36 hotel reviews
Reviews in 67 cities Reviews in 67 cities
200 helpful votes 200 helpful votes
3 of 5 stars Reviewed November 17, 2013

I stayed at this newly redone Hotel last weekend for two nights. I got the room on Expedia/United and still paid over $400 per night. For this review, I have pros, cons and a giant BEWARE IF YOU ARE A MARRIOTT MEMBER

I stayed at this property because of its location near a major subway stop where the Narita express stopped at and because it was part of the Marriott line of hotels, with that fact proudly emblazoned both on the hotel website, on the Marriott website and in their reviews. That choice was my first mistake. I wanted to get points, miles and as a new Member of Marriott Gold, I expected some upgrades and breakfast. I got none of that - the Hotel clerk and management said that because I booked my room on Expedia I could not get any of those benefits, not even miles on my United account. So basically, I stayed at this property, overpaid and got nothing for my affinity choices, please do not make the same mistake I did. I looked at the hotel website and swear the rates were the same as expedia when I booked, I cant say for sure, I booked because I keep all my records in expedia and it was easier frankly. Now I know better I suppose. Here is my dilemma, I have booked with expedia all over, most recently at the JW Marriott in Bangkok and got full points and miles from them. I also just booked at a Marriott in Kauai on expedia and got full points and miles there too. So this hotel in Tokyo must have its own rules, which is simply wrong and deceptive and frankly quite cheap.

Pros: modern room with new systems, decent size. I could use my US plugs there and the wireless worked well. There is a shared garden behind the property which was quite nice.

Cons, no marriott points, breakfast was 3100 yen a person (about $30), a soda at the bar was $6 each, there is no ATM on the property and the one in the next building (part of the hotel complex) did not take mastercard at all only visa, the concierge was basically worthless and not helpful even for a restaurant close by for sushi (after hours), you had to pay upfront for the airport bus to Narita (to the hotel), there was a free shuttle down to the train station, 2 blocks that you had to reserve and could not just get on, we were refused service, even though there were empty seats because we had no reservation - I have not seen this anywhere in the world; there was just no soul at this place or by the people that worked there. I would not ever go back.

Room Tip: stay at a different hotel
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  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas, USA
Top Contributor
130 reviews 130 reviews
78 hotel reviews
Reviews in 81 cities Reviews in 81 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed November 2, 2013

This hotel is amazing. I've stayed at some swanky hotels, but in Tokyo, this one does it for me. The rooms are very large (esp for Tokyo) and the hotel is modern, comfortable, and very peaceful. I'm so happy that this is an Autograph hotel now because the breakfast was awesome. The service is what makes it top notch, though. Japan always provides top service, but this hotel delivers service, efficiency, and warmth. I will stay here from now on.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
88 reviews 88 reviews
61 hotel reviews
Reviews in 55 cities Reviews in 55 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 26, 2013

This is one of Marriotts new signature hotels in Tokyo.

Perhaps the rates are where they are because it's a newly renovated hotel and will rise later , however my room was twice the size of the Marriott Courtyard in Ginza and about same rate. Easy to get to from Shinagawa station which in turn is handy for moving to other parts of city..

Nice quiet hotel with very pleasant staff. Would definitely stay again.

Biggest bed I have ever seen in Japan !

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 25, 2013

cool, same price as some other hotels in tokyo centre, but the rooms are much bigger and you have much more comfort. Hotel is just near SHinagawa - so on the train/metro line of Tokyo Central Station - very easy to do whatever you want in Tokyo.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Altos, California, United States
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 23, 2013

The most convenient location in Tokyo metro is Shinagawa, especially now there is Haneda airport. This is by far the best hotel, bar none. It's roomier & friendlier than Strings Intercontinental; and more convenient & less expensive than Shangri La Tokyo. The rooms are amazingly large for Tokyo, well (enough) decorated for business travel, located 3 minutes by walk to Shinagawa station, the back of the hotel is a beautiful park, and the gym is HUGE (cost $20 USD per visit, though). Food is better at Tokyo station, and Shangri La has a pool. But overall, it's the best hotel for Shin-Yokohama office, Tokyo customer, Haneda in-&-out. And it only cost $300 or less.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Prince Sakura Tower Tokyo, Autograph Collection

Address: 3-13-1 Takanawa, Minato, Tokyo Prefecture 108-8612, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Minato
#6 Family Hotel in Minato
#7 Luxury Hotel in Minato
#12 Romantic Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Prince Sakura Tower Tokyo, Autograph Collection 4.5*
Number of rooms: 309
Official Description (provided by the hotel):
Opened in October 1998, this luxurious hotel offers a wide range of excellent services and facilities within an all-season resort ambience. In the spring, pink cherry blossoms can be seen from every guest room. In the fall, the colorful autumn leaves shower the walkways. In the winter, the snow-mantled archways, trees and garden steps provide an air of complete tranquility. Offering exceptional levels of comfort in a formal Japanese garden setting, the Sakura Tower is specifically designed for the American guest. ... more   less 
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Also Known As:
The Prince Sakura Tower Tokyo Hotel Minato
The Prince Sakura Hotel Tokyo
Prince Sakura Minato
The Prince Sakura Tower Tokyo, Autograph Collection Japan

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