Both myself and my partner and I have been living in Japan for over two months and have loved every minute of our time in Japan. Every hotel we have stayed in has been great, except this one. Do yourself a favor and book somewhere else in Tokyo!
Upon arrival we were told to line up in the wrong cue by the staff, only to be told half an hour later that we were required to go to another building to check in. We were then informed that our room would not be ready for another hour and were asked to take a seat in the lobby. I generally don't mind waiting, but to be told over an hour later to then take our position at the end of the cue was extremely slack! We were then over charged on our rooms, and were told we could not split the bill, only to later be told we could by another staff member.
OTHER NOTABLE MENTIONS:
The rooms are small, even for Japan's standards, and we were staying in one of the nicer rooms.
The hotel staff are unbelievably unhelpful and slow.
Cleaners will ignore your "Please do not disturb" sign and come in anyway.
Don't bother with hotel facilities like the pool, unless you somehow knew to bring your owl goggles and swimming cap (both of which you require to enter the pool) or want to fork out $11 per person per session. (oh and you cant use the pool for three 2-hour blocks per day).
The hotel is built on some sort of entertainment centre, so even in the middle of the week, there are hundreds upon hundreds of people, noisy children and families roaming around the centre and hotel areas.
If you're a westerner or better still, a westerner with tattoos, take this hotel off your list unless, you wish to be treated horribly. As I mentioned, I've been in Japan for 2 months without a single issue with my tattoos, even in more conservative areas, but from the moment I stepped inside the hotel, I felt singled out.
The cafe's attached to the hotel are only slightly over-priced, but be prepared to wait awhile for your food, and for people order after you to be served before you.
Best thing I can say about this hotel is....You can get a bus from it to the Airport?
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- Also Known As:
- Prince Hotel Minato
- Prince Hotel Tokyo
- Minato Prince Hotel
- Shinagawa Prince Hotel Tokyo Japan