With a booking mix up between the hotel and Booking.com having hotel rooms listed at 25 yen per night I took the opportunity to book a heap of rooms over 3 seperate times during the year. I followed up with Booking.com about this unbelievable deal and their first email confimed the price. So I began to make plans to go to Japan 3 times in 2013... I was always coming over in June for a holiday and to see the Socceroos play Japan with 5 of my friends.
2 days later I received an email from Booking.com informing me of a mistake about the booking engine and they were prepared to halve their normal rate (about 18000 yen) to compensate for the mistake. Long story short, I decided to fight the cause as Booking.com had given me a confirmation email saying the price on the voucher 25 yen a night was all I would have to pay. Many telephone calls from Booking.com and negotiations went on for weeks and finally they said they would honour the 6 nights in June for 7 people at the original price if I released the other rooms in 2013 back to the hotel. So in effect 7 of us stayed for less than the price of a coffee for 6 days!
Apart from that unbelieveable price, the hotel was well appointed and the staff were very friendky and helpful. The location was perfect for us being across from the JR Shinagawa station which made it a good hub to get around Tokyo. We enjoyed the bowling alley downstairs.
Overall I cant fault the hotel in anyway, but that probably has got a lot to do with the price we paid
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- Also Known As:
- Prince Hotel Minato
- Prince Hotel Tokyo
- Minato Prince Hotel
- Shinagawa Prince Hotel Tokyo Japan