We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic hotel! Friendly staff, clean spacious rooms, good facilities.” 5 of 5 stars
Review of Shinagawa Prince Hotel Tokyo

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Shinagawa Prince Hotel Tokyo to your Saves list
Shinagawa Prince Hotel Tokyo
3.0 of 5 Hotel   |   4-10-30 Takanawa, Minato 108-8611, Tokyo Prefecture   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #43 of 95 Hotels / Ryokan in Minato
3.5 of 5 stars 1,955 Reviews
Birmingham UK
Senior Contributor
24 reviews 24 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Fantastic hotel! Friendly staff, clean spacious rooms, good facilities.”
5 of 5 stars Reviewed February 27, 2013

For the price this hotel delivers anything you could ask for while visiting Tokyo. Clean and spacious rooms, friendly multi-lingual concierge staff, brilliantly professional maids and a very nice clean and friendly atmosphere. The hotel has all of the basic facilities and the staff are happy to help you with any inquiries/problems you may have. The FamilyMart on the first floor carries everything you may need/forgot to bring with you and if they don't float your boat the convenience store outside the rear entrance to the hotel carries almost everything FamilyMart has and more (Including beer if that's your thing!), the restaurants on the first floor are varied and the meals are nice for the price! all in all this is a great hotel and will definitely be staying here again next time I come to Japan.

Room Tip: The A/C in the rooms can be controlled manually however from my experience I think the hotel has the...
See more room tips
  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,955 reviews from our community

Traveler rating
    318
    928
    542
    123
    44
See reviews for
317
338
368
677
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
HK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 26, 2013

Location of the hotel is very convenient from transportation leading you to a lot of places of interest. Restaurants and 24hr convenience stores are just nearby. Front desk staff are accommodating. Housecleaning staff on our floor are also helpful and always available for requests like when I asked for additional hangers in the middle of the night. They speak little English, though.

Room Tip: main tower high floor has good view of the city
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 25, 2013

Rooms are small, modular. A bit of a warehouse experience. So don't expect anything special. Hardly like other Prince Hotels like the one in north Kyoto at the international conference center which has big rooms and really is quite nice!

So why SPH? Reception staff are bilingual and very helpful. Hapuna restaurant is worthwhile and won't break your budget. Best reason: Wonderfullys convenient location! Right across the street from Shinagawa station - Shinkansen headed south and west, Yamanote-sen that will get you close to xmost places to see in Tokyo and not so spread out like Tokyo station, plus an express train to/from Narita!

Room Tip: Ask to see rooms first, but it's always packed esply for weekends so may not have a choice. Don...
See more room tips
  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 14, 2013

Great location! Right under Tokyo tower!

They have shuttle service to/from the JR line station so it is very convenient to get to.

The room was quite spacious! The staffs were GREAT!

There is a nice temple next to the hotel as well.

However, the restaurants are at least 5 to 10 minutes walking distance away. If you are traveling with a small child, you might reconsider staying here.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Top Contributor
85 reviews 85 reviews
60 hotel reviews
Reviews in 59 cities Reviews in 59 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed February 14, 2013

ROOM - We stayed in a room on the 36th Floor of the Main Tower. Although our room was small (the norm in Tokyo I expect!), it was well fitted out with a comfortable bed (although probably only if you like a firm mattress!), very effective block out curtains and decent sized TV. Very small but very clean bathroom.

LOCATION - We thought it was a terrific location:
(i) Transportation - right across from the Shinagawa station which is on the JR Yamanote line so it's easy and quick to get to a lot of the main areas. The Narita Express trains also stop at Shinagawa so it makes getting to Narita Airport very east. We got a taxi late one night from Roppongi back to the hotel (trains only run until about midnight) and it cost just under USD20. Some of the Shinkansen trains go via Shinagawa and the ones that don't go via Tokyo, so you simply take the JR Yamanote line from Shinagawa to Tokyo and then change platform.
(ii) Local area - lots of places to grab food and drink, including a supermarket and a range of restaurants. In the mall complex right next to the hotel there was a fantastic French patisserie/brasserie and there are a number of izakayas, restauarnts and bars/pubs behind Shinagawa station.

BREAKFAST - We did not have breakfast so I can't comment on what the breakfast buffet is like (it wasn't included in our room rate).

INTERNET - Wired internet was included free in our room rate and was a decent speed when plugged into our laptop. It would have been nice if wireless internet were available for other devices; this was available for 500 yen per day.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varies...
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 13, 2013

Absolutely great location for entry into/exit from Tokyo. Across the street from Shinagawa JR station with NEX link to Narita and Shinkansen links to the rest of Japan. (To see the hotel from the station, look up, the sign is on the top of the building.) Rooms are small but ok. Staff is helpful but the hotel does not really have much charm. There are nicer places to stay in Tokyo if you are in town for a while, but a good functional first/last night place.

Within easy walking distance on Sengakuji (tomb of the 47 ronin).

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, California
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 11, 2013

We stayed in the North Annex tower: The room was small, but that was expected. The room and decor itself were a little old fashioned. Everything looked circa early 90's. Doors were small, and ceilings low. My husband is 6'1", so he hit his head in a few areas of the room. We had friends staying i the main tower room, and so were able to do a comparison. The main tower room was maybe only slightly bigger, but decked out in more modern style. The ceiling was also higher. A little surprising was the fact that there was no wifi. A cable for internet was available in the room, but that didn't help as we only packed ipads. Internet was available on desktop computers in the lobby for 100 yen/10 minutes. The keyboard was a little annoying for English users, as it kept switching to Japanese characters. Breakfast was included with the room, and we had the option of eating at any of the restaurants open for breakfast in the complex. On Sunday, all the restos were available, but only 2-3 choices are available during the weekdays. The Hapuna Luxe dining breakfast buffet in the Main tower lobby had decent choices for western/Japanese style food. The 24 cafe in the East tower did not have as much variety, but offered a decent veggie curry. Location was probably one of the biggest selling points for this hotel. The station is less than 5 min walk, and right on the JR yamanote line. Shinkansen is also available at this station.

Room Tip: Select a room in the main tower. Those in the North Annex tower are very dated.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Shinagawa Prince Hotel Tokyo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shinagawa Prince Hotel Tokyo

Address: 4-10-30 Takanawa, Minato 108-8611, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Minato
#24 Family Hotel in Minato
#32 Business Hotel in Minato
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shinagawa Prince Hotel Tokyo 3*
Number of rooms: 3680
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Despegar.com, Agoda, Ctrip TA, TripOnline SA, Booking.com and Tingo so you can book your Shinagawa Prince Hotel Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Prince Hotel Minato
Prince Hotel Tokyo
Minato Prince Hotel
Shinagawa Prince Hotel Tokyo Japan

Owners: What's your side of the story?

If you own or manage Shinagawa Prince Hotel Tokyo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.