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“Great breakfast, poor rooms” 4 of 5 stars
Review of Shinagawa Prince Hotel Tokyo

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Shinagawa Prince Hotel Tokyo
3.0 of 5 Hotel   |   4-10-30 Takanawa, Minato, Tokyo Prefecture 108-8611, Japan   |  
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Hotel amenities
Ranked #41 of 93 hotels in Minato
Kovan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Great breakfast, poor rooms”
4 of 5 stars Reviewed December 30, 2012 via mobile

Travelled with group so put in other wing.

Room, TV, bathroom, wardrobe small. Basic, clean except hotpot very dirty and staff didn't understand even after showing pot.

Nice breakfast room and food considering how huge the place was and volumes going through it. Very efficiently organised.

Overall clean and decent, but nowhere near luxury or good 4 star. Average considering it is Japan.

  • Stayed May 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 28, 2012

We had the 'cheap' room so we were transferred to the 80s. The linen and doona were very old but it was our last night in Tokyo and it's very close to Shinagawa station and Haneda airport. For the price we paid, if we had another night, we will definitely stayed in Shinjuku instead.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Dominican Republic
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 27, 2012

Arrived from NY to Haneda airport and this hotel was just across the street from the train station the rooms were small, smaller than a cruise ship cabin so you can have an idea. I was traveling alone so I saved my money to sight seen and only needed a place to sleep. The beds were decent and I choose to keep the voucher instead of the clean room service and worked nice. Had problems to connect my laptop because they dont have a 3 pin connection and this was a major problem for me.

Some previous reviews said that they got lost and i google shinagawa prince images and then knew exactly how to get to my lobby easily, not a big deal but if you had never been there and think that you can lost I suggest to do it. Better to lose one minute now and not latter.

No to much tings to do arround but you have the train station to go to any place you want fast and convenient

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ottawa, Canada
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed December 23, 2012

To the point. This is one of the most affordable hotels in Tokyo still well located, right at the Shinagawa Station, one of the major hubs within the Tokyo Subway System. That means from there you can reach anywhere in Tokyo very easily.
I stayed in the single room (one single bed) and yes, it is indeed small for Western standards. On the other hand, the room is practical and you have all you need there what makes you think if you do need a room larger than that for a single person.
You get your own (small) bath and a single bed with a small desk and enough storage space for a single traveler. Room is clean and there is a ton of stuff around the hotel, from restaurants to places to visit (tip: read about the 47 Ronins on Google - the location where they are buried is a 5 minute walk from the hotel and it is worth seeing it).
Overall, would definitely stay there again if traveling solo. Recommended and great value for the money.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Perth, Australia
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed December 21, 2012

We stayed here just for a night after late night arrival via Haneda Airport. Next morning we moved to a different hotel in Nihombashi as planned.

The hotel building complex is located next to Shinagawa Station, travelers who reach Tokyo via Haneda Airport can get to Shinagawa Station easily using Keikyu Airport Express. The building complex has several different hotel towers where each has its own reception. We stayed at the main building, the room was quite affordable, we booked a twin room for approximately USD90.

Just a few walks away from the lobby, there is a 24-hour Family Mart convenient store which is pretty convenient for late night arrival travelers.

Room Tip: Purchase the room via hotel's official website can be a lot cheaper than most online hotel agent...
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 17, 2012 via mobile

+ Good price
+ Close to Shinagawa Station

- Room air was dry, needed to rent humidifier
- when renting humidifier, was told it would cost a fee. Later told it was free
- cigarette smoke leaked into bathroom via vent
- in-hotel convenience store opens late
- internet connection incorrectly states that it will charge a fee
- understaffed check-in area
- morning buffet had inconsistent quality

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 16, 2012

Staying there for 3 nights was like staying in Disney land. Room as below standard what I know in Tokyo. No WI -FI in the hotel and this in 2012. Japan as a industrialised county seems more a4th world country. As I was living in Japan for 1,5 years, 23 years ago, nothing has changed, still the same old story, no English, no care about customer, not up to date.
Look for a western Hotel, like Sheraton, Hilton, Hyatt but don't stay in Japanese hotels if you are on business it will make life miserable instead easy

Room Tip: Do not stay there if you don't have to - look for a alternative close by
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  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shinagawa Prince Hotel Tokyo

Address: 4-10-30 Takanawa, Minato, Tokyo Prefecture 108-8611, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#32 Business Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Shinagawa Prince Hotel Tokyo 3*
Reservation Options:
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Also Known As:
Prince Hotel Minato
Prince Hotel Tokyo
Minato Prince Hotel
Shinagawa Prince Hotel Tokyo Japan

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