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“Very spacious and comfortable” 4 of 5 stars
Review of Grand Prince Hotel New Takanawa

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Grand Prince Hotel New Takanawa
3.5 of 5 Hotel   |   3-13-1 Takanawa, Minato, Tokyo Prefecture 108-8612 , Japan   |  
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Ranked #31 of 93 hotels in Minato
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“Very spacious and comfortable”
4 of 5 stars Reviewed July 24, 2013 via mobile

Very comfortable hotel located up the hill approx. 5 minutes from Shinagawa station. Hotel is massive and rooms are clean and spacious. Each room has a a balcony which is quite a novelty. The breakfast room is just located on the other end of the hotel and is quite a trek in the mornings. One of the best elements is the convenience store within the hotel where you can pick up all sorts of snacks up until 1am

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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578 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Perth Australia
Top Contributor
107 reviews 107 reviews
38 hotel reviews
Reviews in 44 cities Reviews in 44 cities
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed July 19, 2013

Hotel is in a great location, about a 10minute walk away from the train station at Shinagawa which is only about 10 minutes away on the train from Tokyo Station. Hotel is a little dated BUT it is clean and staff are very helpful and friendly so I dont know what people complain about!

The gardens surrounding the hotel are beautiful and peaceful, great for a stroll at night as its very pretty when the lights are on.

We got a great deal and stayed in the Club Double Room which was clean, comfy and huge! Yes, not all rooms in Japan are small as so demonstrated here at the GPNT. Staying on the Club Floor meant we could access the Club Lounge so we got breakfast in the morning and snacks and drinks (juice, soft drink, beer etc) from there all day long. The lady in charge of the Club Lounge was extra helpful - I had an adaptor BUT it was a 3 prong one and all the outlets in our room & the lounge were all 2 prong outlets so she tracked down a 2 prong outlet for us which we were very thankful for as my laptop needed charging.

Room had free wired internet and wifi was only accessible in the lobby which was nice to sit to people watch. Bathroom was big and clean, shower was hot & had good pressure (which is important to me). We had a view of the Tokyo Tower which we enjoyed looking at from our balcony. Bed was HUGE and very comfy. Problem was the pillows. Like pretty much all the hotels we stayed in in Japan, they were very hard so gave me neck pains and headaches (one side is traditional Japanese pillow of buckwheat and the other side of the pillow is hard rubbery "western" style)

Plenty of restaurants in the hotel and all around the hotel. Like all train stations in Japan, it has lots of places to eat and theres a shopping complex opposite the train station that has many more restaurants. On the walk back to the hotel from the train station, there is a an Outback Steakhouse (yummy!), TGI Fridays and and many more.

We caught the train to Haneda International Airport from here which was quick, cheap and easy to do so there is no need to take a shuttle bus or taxi there. We would recommend to others to stay here as its lovely and great vallue for money.

Word of advice - take a taxi from the train station as the hotel is up a hill and its a trek when you have luggage. Taxi is only about $7 (and make sure you specify The Grand Prince New Takanawa as there are 4 Prince Hotels next to each other)

Also, staff are friendly but strict - we had a flight at 11pm and asked if we could check out a little later than the checkout time (which we were confused as to what it was - in the room info file it said 12noon and desk said it was 11am). We only wanted to check out at 1pm (as we thought it was noon) BUT were firmly but friendly told "no, checkout is 11am". We left our bags there so we could explore more of Tokyo for some hours.

AND for those with dogs, this is a dog friendly hotel. They have rooms where you can stay with your dog and also have a doggy day care where you can leave your beloved furry friend whilst you go our touring or have work meetings.

Room Tip: Make sure you specify NON SMOKING if you want a non smoking room. If it smells of smoke, let staff k...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 17, 2013

This is one of many Prince Hotels located on this property. It is a 5 minute walk up the hill from Shinagawa Station where there are many shops and restaurants. The club level rooms are modern and clean, but during the summer the AC cools the room to only 74F and turns off at night, and during the winter it is turned off and the rooms get to about 78F (nice for those that like their room on the warm side, but not so nice if you like it cool). The lounge does not have a good selection. Breakfast is merely bread, pastries, cereal and drinks, and in the evening it is only beer, whiskey, and small snacks. The gym is located in the Sakura tower and costs about $22 a day but is very well equipped and the club level rooms have free access to the sauna and lockers.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
125 reviews 125 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed July 4, 2013

Our room (on 5th floor) was comfortable and fairly spacious. The bathroom was clean and bright. The shower was nice and water temperature easy to control. The beds and pillows were very comfortable. The staff were polite and helpful, as one would expect from a Japanese hotel. Every room has a balcony which is nice, although being only on the 5th floor, the view wasn't great. But it was a quiet room.

The room rates did not include breakfast but there were cafes in the vicinity - Tulley's was very good. There was also a 7 Elevens store in the hotel which was very handy.

The gardens connecting the various Grand Prince Hotels is worth a walk through. It is nicely laid out and tranquil.

The less satisfactory points -

The wardrobe/closet was miniscule - more like a bar with enough room for a few shirts. They obviously don't expect guests to stay for no longer than a night or two. We were travelling for two weeks so there simply wasn't room to hang all our clothes up.

Likewise there weren't enough drawers either.

We were surprise that they did not provide moisturiser amongst the toileries. I was rather banking of it, so didn't bring any with me. But I bought some at a chemist later, so it wasn't a big deal.

I will be happy to stay here again, but I might ask for a higher floor room

Room Tip: Make sure you know which Grand Prince Hotel you have booked yourself/selves in. There are three wit...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 29, 2013

My daughter and I stayed at this hotel during our stay in Tokyo. Room didn't have Wi fi which was a real pain and there was no breakfast restaurant in the hotel, you had to go to a neighbouring hotel although the walk through the lush Japanese gardens separating the hotels lessened the pain. The staff were helpful enough. They were often dealing with large numbers of people because it was a big hotel but they always did their best to help you. The room service staff were the standout for us. They went out of their way to make sure you were satisfied with their service. This hotel badly needs it own restaurant next to the lobby. They certainly had the space for it.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Top Contributor
83 reviews 83 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed June 29, 2013

Disappointed as they had renovated rooms and we asked for one and were refused. Hotel was not full.staff very helpful apart from the above. Room large comfortable but tardy and worn, unusual to have a balcony on 11 floor but great view of tokyo tower. Shinagawa station very busy so miss rush hour but great central location for underground routes, hotel was expensive for food but down the hill a great breakfast place. Would recommend if you can get a renovated room.

Room Tip: Renovated one
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 24, 2013

Walking distance from Shinagawa station if you travel light. We were upgraded to the club floor as our anniversary gift, Our room was a good size room, really nicely decorated and clean. The view from the terrace was also very nice. It is a very big hotel and there a number of prince hotels in the area so make sure you arrive at the correct one!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Prince Hotel New Takanawa

Address: 3-13-1 Takanawa, Minato, Tokyo Prefecture 108-8612 , Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Prince Hotel New Takanawa 3.5*
Official Description (provided by the hotel):
The New (Shin) Takanawa Prince Hotel was designed by Togo Murano, one of Japan's leading architects. Every one of his design concepts from the exterior of the grand banquet halls to the restaurant interiors to the handpicked furnishings all harmonize beautifully, despite their different functions.This is the largest hotel in the Takanawa complex and it is a monument to individuality, décor and functionality. Like its other two counterparts, the New Takanawa Prince sits majestically on the beautifully landscaped grounds of a 10-acre Japanese garden. ... more   less 
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Also Known As:
Prince Hotel Minato
Prince Hotel Tokyo
Minato Prince Hotel
Grand Prince Hotel New Takanawa Tokyo, Japan

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