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“Homely feeling rooms and great garden and location” 4 of 5 stars
Review of Grand Prince Hotel New Takanawa

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Grand Prince Hotel New Takanawa
3.5 of 5 Hotel   |   3-13-1 Takanawa, Minato, Tokyo Prefecture 108-8612 , Japan   |  
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Ranked #33 of 93 hotels in Minato
Top Contributor
72 reviews 72 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
“Homely feeling rooms and great garden and location”
4 of 5 stars Reviewed June 3, 2013

Located very near shinagawa station, the hotel makes for a comfortable stay all together. This is because it is located very near a main tube and JR railway station, in a lively area, surrounded bay very relaxing japanese style garden. The room was spacious with a very comfortable bed and with an touch inside of warmth, as if you are a room in a private house instead than at a hotel. Furthermore, the hotel has a sall but well sourced convenient store at the first floor with food and drins for any emergency.

Room Tip: It is perhaps better to consider staying at the old grand prince hotel as otherwise you have to get...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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572 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Oahu, Hawaii
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 26, 2013

We really liked Grand Prince Hotel New Takanawa. The location is great, just up the hill from the station. The area it is in makes it very convenient, close yet far enough away. The room was nice, the most comfortable I have ever slept in Japan. Loved having a balcony and the bathroom was very nice and well finished for Japan. The room did look worn, it needs some deep cleaning. We didn’t even sit in one of the chairs, just looked horrible. Service varied a lot. Have to give props to one of the ladies in the lobby. She was great and always helped us out. Several times she went I n the back to research and print information for us.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne, Australia
Top Contributor
118 reviews 118 reviews
44 hotel reviews
Reviews in 51 cities Reviews in 51 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed May 25, 2013

We Arrived at about 10 AM when we arrived and told the rooms have not been clean yet they would try and have a room ready just after 12 noon ( we had been offered an early check in at home at a cost of around $230.00 before we left home )
when I inquired about 12.15 Pm the shift had changed and nobody new anything
We got int our room at 2 PM normal time
the room was spotless
The staff were always nice I think we where a bit tired

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newcastle, Australia
Top Contributor
61 reviews 61 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 14, 2013

This beautiful hotel was a superb place to stay in Tokyo. It isn't on the Ginza but that is only a couple of stations away. This hotel is 300 metres from the station but a world away. It was our first night in Japan after a long flight so we ordered room service: it was delicious and served on white linen with silverware. Just the thing for the weary traveller. To be fair the décor is a little dated but it is in excellent and spotless condition. For a plethora of cheap eat choices venture down to the station.

Room Tip: Ask for a room over-looking the garden.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 10, 2013 via mobile

I always check for hairs. Lifted both bed sheets and saw hair on both beds. Maybe i was being too clean, so i just unpacked. Then i saw a big piece of booger on the wall dried up for days. Then i smelled some dinginess on the carpet, looked closer and saw a lot of hair on the floor, dirty balcony... Real bad way to start my first day in Japan. Disappointed.

I let the front desk know. I did not want a new room because i did not expect it to be any cleaner.

Staff was very kind and helpful, just that the dirty room ruined their image for me.

Price of rooms, its size, location,staff was great, but all that us defeated when i cannot be comfortable in my room.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 2, 2013

Every traveler arrives in Tokyo absolutely tired , if its not from travelling its from the hussle bussle of the worlds biggest city ,even tho its on time and a world of its own like no other on earth. But arriving at Shinagawa 's huge train station and needing to check in and go out ..there is no way Im walking .. so I take the courtesy bus...trouble is the courstey bus has about 4 Prince Hotels in Shinagawa area , Now was it Shin Pri ? The Prince Tower ? Grand Prince or the Grande Prince ? or The Grand Prince New Takanawa ? Turns out to be the last on the list ...oh well.. Im glad Im not walking . Room is clean , bed is good , bathroom is fine , not one of those old instant toto yellow ones either . Food was reasonable , theres a small store on the 1st floor ( ground Floor to us ) where you can buy some snacks , sando or pretty much anything from a saftey pin to omiyage. The hotel staff were courteous and well mannered of course.. I had to get to Haneda for an ungodly 6:30 am flight ... thought I was close so I took a taxi , I pre booked it it still cost 5400¥en at that time ...lucky the roads werent busy .. The hotel was fine but a little too far to walk from the eki ...where did the other hotle go ..its been renamed gooy or something silly ...its right oposite the station..

Room Tip: Ide stay at the shinagawa prince hotle next time its right across from the station .!
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed April 14, 2013

We stayed at the Grand Prince Hotel New Takanawa for 8 nights in April 2013. The room itself was big and spacious with comfortable beds, a balcony (our only wish is that we were on a higher floor as we didn't have much of a view), and the kimonos were a nice touch and great to put on at the end of the day. The rooms were cleaned well too. Some of the staff spoke better English than others, and were always compliant and hardworking. They rang our tour operators for us whilst we were out one day to confirm we would be going on our trips. We didn't try the restaurants, only the bakery at the front of the hotel which did a breakfast deal of three pastries and unlimited drinks for 1000 yen. Their pancakes were amazing too. The shops in the hotel opened later (10am) so we didn't get a chance to look round because we were out all day. Our only negative is that there were no English channels on the tv, not even news channels, but the Japanese games shows were quite amusing even if we couldn't understand what was going on. The Japanese garden in the middle of the hotel and nearby hotels was beautiful, we went there on our last day and it felt so peaceful and quiet. Shinagawa station is a 5 minute walk down the road, very convenient, and there is a mall with lots of souvenir shops across from the station. There's also a TGI Fridays and an Outback Steakhouse within a 2 minute walk. Overall, this hotel is in a great location, the service was very good and we thoroughly enjoyed our stay. We would recommend this hotel and we would return if we ever decided to visit Tokyo again.

Room Tip: Higher floors have better views but if you don't get one take the lift to the highest floor to g...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Prince Hotel New Takanawa

Address: 3-13-1 Takanawa, Minato, Tokyo Prefecture 108-8612 , Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Prince Hotel New Takanawa 3.5*
Official Description (provided by the hotel):
The New (Shin) Takanawa Prince Hotel was designed by Togo Murano, one of Japan's leading architects. Every one of his design concepts from the exterior of the grand banquet halls to the restaurant interiors to the handpicked furnishings all harmonize beautifully, despite their different functions.This is the largest hotel in the Takanawa complex and it is a monument to individuality, décor and functionality. Like its other two counterparts, the New Takanawa Prince sits majestically on the beautifully landscaped grounds of a 10-acre Japanese garden. ... more   less 
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Also Known As:
Prince Hotel Minato
Prince Hotel Tokyo
Minato Prince Hotel
Grand Prince Hotel New Takanawa Tokyo, Japan

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