I was hesitant at first to book this hotel after reading the reviews but I was running out of options having to make a last minute trip to Tokyo where all the other recommended hotels by our local Japanese friends were fully booked. I am happy to say I'm very pleased with my decision. Like other Asian metropolitan cities such as Hong Kong, Tokyo is not that big and public transportation is very convenient. The nearest station is just a short 5 minute walk from the hotel which connects you to the subway in less than 4 short stops and there are plentiful taxis waiting outside at the front lobby, also the airport limo express picks up/drops off at this hotel. We reserved a superior triple suite because I was traveling with my teenage daughter, the room is very spacious with a separate lounge area, private balcony, and a modern updated bathroom. Sundries are provided by Shiseido and a 7-11 convenience store is located downstairs which carries everything from snacks to ready-made bento boxes. We also tried Edelweiss Cafe which sells baked goods, but because there's more than one Grand Prince Hotel in the vicinity, many more dining options are available as well as the mall next to the Shinagawa station. Don't bother to try communicating with the operator and just dial concierge if you need assistance in English. Unfortunately, the outdoor pool is only seasonal so we didn't get to utilize their other facilities besides the tiny self-service business lounge. Wifi is only free in the lobby.
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