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“Old hotel Room” 3 of 5 stars
Review of Grand Prince Hotel New Takanawa

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Grand Prince Hotel New Takanawa
3.5 of 5 Hotel   |   3-13-1 Takanawa, Minato, Tokyo Prefecture 108-8612 , Japan   |  
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Ranked #32 of 94 Hotels / Ryokan in Minato
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Old hotel Room”
3 of 5 stars Reviewed December 30, 2012 via mobile

Outlook very nice but not the hotel room , may need upgrading inside the room , furniture look old .free Wifi only available in Lobby , not convienience for people who want suftnet in the room. Staff is very helpful. Standard breakfast nice with street view.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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650 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Los Angeles, California
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 24, 2012

I would certainly recommend this hotel, even after a reservation mix-up. We booked our hotel reservation via Booking.com several weeks before arriving at the hotel. We had a printed confirmation with us when we checked-in. The hotel had the wrong check-in date, which caused some confusion. After a twenty minute wait in the lobby, the error was corrected. Since the hotel was responsible for the error, I requested a room upgrade for our inconvenience. The request was honored, and my wife and I enjoyed a larger hotel room overlooking the Tokyo skyline. We loved our accommodation and the location of the hotel. It is very close to the Shinagawa Train Station, which is a stop for the Shinkansen to Kyoto and Osaka.

Room Tip: We always do well requesting a quiet room on an upper floor far away from an ice machine and the ele...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Top Contributor
89 reviews 89 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed December 23, 2012

Pros: Located near the Shinagawa train Station which is convenient for accessing other parts of Tokyo. Take the west exit from the station and go up the street where you can see Prince Hotel buildings. Go past Outback, Singapore Seafood, TGI Fridays, etc and you'll find the hotel on the right.

Con: Located uphill from the train station. At night, lugging heavy luggage, it seemed like a long way. Should have taken a taxi. In the morning without luggage, it was a pleasant downhill walk. We didn't actually do anything in the Shinagawa area, though, other than eat and sleep so next time I might try to find a hotel in another part of Tokyo.

Pros: Convenience store located onsite
Con: Food is expensive but there are many, many options only a block or so away.

Pro: Nice size room; nice shower flow and hot water; robes & tea provided
Con: Furnishings are rather industrial and the public areas are a little tired. This is a convention type hotel.

Pro: Limousine Bus is available to the airport.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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Salzburg, Austria
Top Contributor
51 reviews 51 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 18, 2012

Conveniently located next to the Shinagawa Train Station and to the Takanawadai Subway Station, you can reach a lot of places from here.
The rooms are big and clean. There's a small balcony available as well, and the bathroom has a big space.
The internet is fast, and as common with Japanese, the personnel are very welcoming and sympathetic.
Do be aware of breakfast, though. It is not included, and there's a restaurant on a lower floor from the lobby that serves it. You end up paying 27€ for a breakfast that is only “normal”, and that it certainly doesn’t live to the standards of such requested price. You better just buy stuff from the convenience stores located on Shinagawa Train Station. There's an Outback Restaurant just across the street in case you're in for something more western.
I'd definitely stay here again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 8, 2012

Stayed here during my trip in November for 4 nights and booked the superior twin room with 10% discount of the normal rate. Counter staffs were very polite and efficient, they will always greet you whenever they saw you. But command of English still need slight improvement. Room was in a great and clean condition when I checked in. Surprised at how spacious and clean the room was and there is even a balcony. The view from the balcony was great and the leaves on the tree was starting to turn red. The facilities in the room: mini bar fridge, safe, hotflask, 32" LCD TV, a big n clean bathtub, closet for clothings, a desk for writing, a single seater sofa, a coffee table and 2 super spacious bed etc.

Location wise is not bad, but if you are with a heavy suitcase, then the gentle slope to the hotel from Shinagawa JR station might prove tiring and abit challenging. Getting to the hotel from Shinagawa JR station is around less than 10min and to Takanawadai subway station is nearer. The vicinity of the hotel is full of restaurants and cafes but nothing much for you if you want to shop. There is a 7-11 convenience store in the hotel which opens till 2am so no worries if you are hungry at night. Sadly, there is no free wi-fi. You can bring a laptop and connect using your own ethernet cable. If you do not have a laptop, you can use the desktop PC at the business lounge (100yen for 10min).

You can also book the airport limousine bus ticket from the hotel as it is one of the boarding point to Narita or Haneda airport.

Overall, this is a great hotel with good service and nice rooms but location wise is ok if you do not mind daily traveling to Shibuya, Shinjuku, Harajuku etc. It will be great if wi-fi is provided free.

Room Tip: Try to book at least a superior room as the cheaper room has received quite alot of negative reviews...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 7, 2012

We recently decided to spend a week in Tokyo on our way back from a trip to Canada, we asked our travel agent to book as 3-4 star hotel close to transport and she recomended the Grand Prince New Takanawa.

We found the hotel to be very pleasant, and definately handy for Shinagawa Station, only about a 3-4 minute walk away.

The guest relations manager Nami Kawano was a gem. She was extremely patient with my constant hassling for information, gave us maps for everywhere we wanted to go, wrote notes in Japanese for us to give to taxi drivers, etc, and recomended some awesome places for us to visit.

Food at the hotel was excellent, breakfasts at Marmolada was excellent quality and great value for money.

Our room was always spotless and we had a (little) balcony to take in the morning air and got some great sunrise / sunset views.

The gardens between the Grand Prince & Grand Prince new were out of this world, we actually walked the long way to the station just for the pleasure of walking through the gardens!

all in all great value!

Room Tip: All rooms that I could see were great and all had balconies!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 3, 2012

Great, very nice hotel. Good staff. Very clean. Located a 5-minute walk from the station Shinagawa. A direct train NEX or bus from Narita airport to the station. Superior rooms are located on the upper floors, large room , with a balcony to the garden. The room has a teapot, green tea, slippers, yukata. Comfortable beds, stylish design of the room. Good varied, delicious Breakfast.

Room Tip: superior room.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Prince Hotel New Takanawa

Address: 3-13-1 Takanawa, Minato, Tokyo Prefecture 108-8612 , Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Prince Hotel New Takanawa 3.5*
Number of rooms: 938
Official Description (provided by the hotel):
The New (Shin) Takanawa Prince Hotel was designed by Togo Murano, one of Japan's leading architects. Every one of his design concepts from the exterior of the grand banquet halls to the restaurant interiors to the handpicked furnishings all harmonize beautifully, despite their different functions.This is the largest hotel in the Takanawa complex and it is a monument to individuality, décor and functionality. Like its other two counterparts, the New Takanawa Prince sits majestically on the beautifully landscaped grounds of a 10-acre Japanese garden. ... more   less 
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Also Known As:
Prince Hotel Minato
Prince Hotel Tokyo
Minato Prince Hotel
Grand Prince Hotel New Takanawa Tokyo, Japan

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