I was initially assigned a classic room. That room is not worth the five star I gave. However, due to some noise issues from the shinagawa station, I was upgraded to a king deluxe room. This room is way better than the classic one. So if you book a room at this hotel, I would recommend you to avoid classic rooms. View from the bath is fantastic. Service is good at this hotel. But who does not offer good service in Tokyo? The hotel is connected to Shinagawa station. If you are using JR to travel around Tokyo then it is fine. But there is no Tokyo Metro here. Overall, I like the hotel.