This is a very comfortable, no-nonsense hotel in Shinagawa, a part of Tokyo that long ago was a semi industrial quarter that now is a buzzing business district. The hotel is a covered 150 metre walk away from busy Shinagawa station. This is very handy if you have flown into Narita. Just hop on the Narita Express to Shinagawa station (itself a great transport hub from which to explore Tokyo; plus lots of cabs). Literally, minutes after you step off the train you can be registering at the front desk, which is on the 26th floor of a big office/retail complex. The lobby/restaurant/bar area is spacious, well appointed and very functional in the best Japanese style. The staff are efficient and courteous. The room I had was spacious (a good thing in Tokyo) with a great king-sized bed and a terrific shower. Importantly it was very quiet, despite the hustle and bustle outside on the streets. I recommend this place for business trips, and especially if your business is in this part of town.

One of the best hotel's I've every stayed at. The property is located only 5 minutes away from JR station.
When I first step into the foyer area, I was amazed by the inner atrium and the level of attention given by their staff. The room was clean, well furnished and quiet.
The buffet breakfast was amazing with a choice of western or Japanese styled food and I did not have a problem finding something that appealed to my taste.

The Strings is a hotel that was built in early 2000's and continues to capture the subtle aspect of Japanese design. It's a smaller hotel (6 floors with 30 rooms each floor) and caters to the western traveler. The rooms are large by Japanese standards, in particular the bathrooms which feature full shower and separate bath, perfect for a long soak at the end of the day. The hotel is located just outside Shinagawa station with easy access to anywhere in Tokyo.

Now here are the best things about this hotel:
1. Ben Johnson - the manager. He will help guide you to the perfect meal, expedition or tour after just a few questions. He will make reservations at the best restaurants in Tokyo or get you out of Tokyo for a day. He has provided the best concierge service I've ever had.

2. The rooms are perfectly equipped for business, comfortable beds and small amenities that make the stay relaxing.

3. The willingness of the staff to help.

There are a few great places in walking distance from the hotel:
- belgian beer bar (yes you can get Rochefort 10 in Tokyo)
- great sushi on the second floor of an office building
- a great West Coast IPA at T.Y Harbor Brewery
- great lunch noodles across the courtyard

Get the premium room with breakfast included, because the buffet costs Y3000. Otherwise there's Starbucks as you enter Shinagawa Station.

This is one of Intercontinental's best! Service, Location, Staff, Accommodations, and Dining all exceeded expectations. This property located across from Shinagawa station should be your first choice when traveling on business to Tokyo.

Rooms are very clean, nicely furnished and filled with amenities and necessities for every business traveler. Included Breakfast buffet is both western and authentic Japanese appealing to all tastes with a very friendly and efficient staff.

Check-in was fantastic, staff smiled and was very efficient. A definite return when in Tokyo