We stayed at the hotel during the busy Sakura season weekend.
The front desk staff was helpful and accommodated our request for early check in. We arrived at the hotel at 6am plus and went sightseeing. Front desk staff asked us to return at 10am but when our room was not ready, the hotel kindly arranged for a vacant room for us to shower and rest until our room was ready at about 11am-12pm.
We had lunch at Pierre Gagnaire and it was good experience. The food was delicious and the set menu was affordable. We were seated by the window and had great views of Tokyo.
Our room was clean and comfortable. The size of the room was spacious for 2 people.
The location of the hotel was very central and very near to the subway/train station so it was convenient to explore the city.
Finally, a big thank you to Ms. Miho from Concierge for helping us to book a tour last minute. All the day tours from Tokyo were fully booked but she managed to find a day tour for us.
We will definitely stay at the hotel again if we return to Tokyo in the future.