We had the unpleasant surprise of learning that we were getting twin beds instead of one king at check-in. Our discontenment was immediately noticed by one of the senior staff who approached us and inquired into further details. We were told that the hotel was fully booked for the first half of our stay but they would move us to a different room for the second half.
We also appreciated that the Guest Relations manager contacted us in the morning to apologize and confirm the change for us.
The rooms were quite spacious and clean although my skin did react to the bedsheets. I cannot really hold this against the hotel as I do have a tendancy to develop a rash if the detergent used is to harsh...
There are also many restaurant in the surrounding area that offer affordable meals and delicious tasting may I add.
It is unfortunate that the hotel does not offer free internet. This would probably be the only reason why I may not consider staying at this hotel again.
- Official Description (provided by the hotel):
- Location is everything in a busy city, and ANA InterContinental Tokyo has one of the best. In Ark Hills near Akasaka, Roppongi and Kasumigaseki, the hotel provides easy access to Tokyo Metro stations, government agencies and financial institutions. The Imperial Palace, Senso-ji Temple, Ginza shopping district and the Mori Art Museum are short distances away. ... more less
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- Also Known As:
- Ana Intercontinental Tokyo Hotel Minato
- Intercontinental Hotel Minato
- ANA InterContinental Tokyo Japan