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“Excellent stay, very friendly staff” 4 of 5 stars
Review of ANA InterContinental Tokyo

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ANA InterContinental Tokyo
4.5 of 5 Hotel   |   1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture (Odaiba / Shiodome / Shinbashi)   |  
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Ranked #15 of 97 Hotels / Ryokan in Minato
Certificate of Excellence
Singapore, Singapore
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Excellent stay, very friendly staff”
4 of 5 stars Reviewed April 30, 2013

Stayed there this April. The staff is extremely polite and friendly. They go out of the way to help you. Excellent location close to a subway station.
Beds are very comfortable. Didn't try food but I have read good reviews about their tepinayaki.
Overall excellent stay.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,585 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 27, 2013

We did not stay at the ANA Intercontinental. We stayed nearby at a small, affordable hotel. But we visited the ANA for the breakfast buffet and because our friends love the ANA. Let me state up front that the staff is absolutely wonderful. You will not be disappointed with the superb service and the sweet friendliness. If I could afford it, I would stay there. That is to say, if I can afford a $37 breakfast buffett plus a $10 cup of coffee, then, yes, of course, I would stay there. Yep, that's right---$10US (approx) for a cup of coffee! Well, if you can afford that then you can afford the ANA, and I am happy for you. Seriously. We choose to spend our travel budget in other ways, however, and even though we did not stay overnight at the ANA, we did use it as our hub because our friends love it so. Thank you, ANA, for letting us in, even though we cannot afford you!

Room Tip: If you have the resources, a great choice. If you don't, look elsewhere.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Top Contributor
350 reviews 350 reviews
163 hotel reviews
Reviews in 115 cities Reviews in 115 cities
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed April 26, 2013

This hotel is designed for travelers from OS, especially for business travelers. If you want to be close to bars etc then try something in Ginza. If the price is too high here and you want to stay in Roppongi then shop around for more traditional hotels like the Okura or small newer/ boutique places in the neighborhood such as Hotel Villa Fontaine or APA Hotel.

In terms of getting to and from the hotel, you can get a taxi from either Haneda or Narita airport but the hotel has limosine bus Y1200 one way Haneda and Y3000 one way Narita which can be prebooked (if at other hotels, you can use this service also). The hotel has the Roppongi-Itchome station right outside. Shopping mall is 7 min walk up a gentle hill http://www.roppongihills.com/shops_restaurants/shops/en/various/.

Inside the elevators are efficient. The rooms are modern with good space and wireless internet. Rooms with King bed seem to have a better space configuration. Bathrooms have shower over bath with hand shower option. Japanese style toilet with press button bidet.

Gym - 4F standard equipment - very complete but no rowing machine. No surcharge for guests. There is a garden pool - no open on this visit. There is a small Swedish style sauna in the mens changing rooms.

Food options abound. There is a three meal a day buffet option at cascades lobby level which has good variety and quality if a little expensive. There are several other restaurants of quality and significant price. Of note is the French restaurant and champagne bar on the upper floors - worth a glass of champagne at sunset. For more basic needs, there are a 7/11 and Familymart in close proximity about 100m down the hill - turn right at the entry and good down a set of steps.

There are eating out options in all price ranges and the concierges, Euro and Japanese can advise - food question from solo white guy - first response, basic or fancy, mainstream or exotic? Mos Burger at 3am near the Ibis Hotel is a jet lag saver http://www.mos.co.jp (In Japanese)

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hong Kong, China
Top Contributor
79 reviews 79 reviews
36 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 26, 2013

The reason I choose this hotel is it was located at Roppongi and we thought it would be near to the bar area but it's not. We have to walk a long long way to the centre of Roppongi. So it would be more suitable for business purpose as it's very expensive compare with other hotel around. Also be careful about the wifi service in room as my friend was overcharge. You better go outside for food as it's not worth to eat inside the hotel.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Top Contributor
100 reviews 100 reviews
59 hotel reviews
Reviews in 51 cities Reviews in 51 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 20, 2013 via mobile

The hotel is centrally-located in Tokyo, so it is relatively convenient to business districts as well as shopping areas; however, in the immediate neighborhood, there isn't much around. Roppongi Crossing is about a 10-plus minute walk up the hill. Ginza is about a 10-15 minute taxi ride, and business areas of Kasumigaseki and Toronamon are somewhat walk able 5-15 minutes. The hotel and the rooms are sizeable by Japanese business hotel standards, but compared to 5-star hotels such as the Palace, Peninsula, Mandarin and Grand Hyatt, the hotel is a full notch below. Rooms have been refurbed, but overall the hotel design is a bit tired. For a larger hotel and a feel of old-style Japan, stay at the nearby Okura which has the history and larger rooms.

Stayed April 2013, traveled on business
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Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 20, 2013 via mobile

Was recently in Tokyo on business and found this hotel to be conveniently located in Roppongi, have very attentive service, very good breakfast for about 20 US, comfortable beds and rooms while not overly luxurious perfectly adequate, even had irons and ironing boards, etc. I had to move to the intercontinental Tokyo Bay my last night as the ANA was fully booked and while the room at the Tokyo Bay was nicer - I was upgraded to a newly renovated room on the exec floor with a great view of the bay - the location was not as convenient.

Stayed April 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 20, 2013

I stayed here on vacation last week. The lobby and first floor bar/ dining area is quite grand and busy, a bit overwhelming but the look of a busy high-end hotel. The concierge staff were super helpful and accommodating, and they deserve kudos! The high-floor bar, Mixx, has great nighttime views of Central Tokyo so it might be worth popping in for a drink. The gym was very nice and what I would expect from this level hotel. The room I was in felt a bit worn and dated, from the external door to carpet to the bathroom decor. I was a bit disappointed with the room given what I expect from the Intercontinental chain and being a Platinum member of IHG.

Having said all that, I would stay here again. The location is very convenient to walk to the Imperial Palace grounds, metro/ subway access is right next to the hotel, and it is walking distance to the nightlife in Roppongi (be prepared for the cheese factor there).

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ANA InterContinental Tokyo

Address: 1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Shuttle Bus service Spa Wheelchair access
Hotel Style:
#9 Spa Hotel in Minato
#13 Romantic Hotel in Minato
#14 Business Hotel in Minato
#14 Luxury Hotel in Minato
#19 Family Hotel in Minato
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — ANA InterContinental Tokyo 4.5*
Number of rooms: 843
Official Description (provided by the hotel):
Location is everything in a busy city, and ANA InterContinental Tokyo has one of the best. In Ark Hills near Akasaka, Roppongi and Kasumigaseki, the hotel provides easy access to Tokyo Metro stations, government agencies and financial institutions. The Imperial Palace, Senso-ji Temple, Ginza shopping district and the Mori Art Museum are short distances away. ... more   less 
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Also Known As:
Ana Intercontinental Tokyo Hotel Minato
Intercontinental Hotel Minato
ANA InterContinental Tokyo Japan

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