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“SO nice!” 5 of 5 stars
Review of ANA InterContinental Tokyo

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ANA InterContinental Tokyo
4.5 of 5 Hotel   |   1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture (Odaiba / Shiodome / Shinbashi)   |  
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Ranked #17 of 96 Hotels / Ryokan in Minato
Certificate of Excellence 2014
Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“SO nice!”
5 of 5 stars Reviewed March 21, 2013

We stayed here for our honeymoon for our short two nights in Japan. We had told them it was our honeymoon when we booked (we booked a regular suite). When we got there they presented us with the Imperial Suite on the top level! We were so thrilled. :) The room was beautiful, and the hotel was great. We went to the MIX bar at the top to have cocktails and its got a great view of the city at night. The hotel staff is extremely friendly and they go out of their way to make sure you are taken care of. We walked in and were immediately shown to the front desk. When we would head out, they would go out of their way to come over and make sure we knew which way to head to the train. Service was fabulous. I'd absolutely stay here again!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,480 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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Melbourne
Top Contributor
103 reviews 103 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 20, 2013

Stayed here for a weekend in Tokyo to do some sight seeing around the area..Hotel is a little bit older than we expected. Rooms are a bit dated, but service provided by the staff was outstanding.
As the Hotel is located close a subway access point this makes, getting around Tokyo very easily.

Room Tip: Try the bar at the top of the Hotel as great Cocktails and amazing views
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 20, 2013

A good but not spectacular hotel. Nice, albeit small, rooms. Good service and an impressive choice of restaurants should one want to eat in the hotel rather than explore the area.

Fantastic location to do most of Tokyo on foot, assuming you like to walk. Roppongi is relatively close and easy to get to, so good nightlife is nearby. Shibuya is just a little further in the same direction. In the opposite direction is central Tokyo, including the Imperial Palace, Tokyo station, Ginza and all it's shopping and the Tsukiji market. As a result you can take an awful lot in without having to consider the Metro, taxis or buses. We did it all without any form of public transport, just remember to bring comfortable shoes!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 20, 2013

Was located here on work purposes for three nights, and I can't fault the hotel much. It's a typical business hotel, but well maintained, and had a nice stately vibe about it. The Aurora ballroom was starting to show its age a little though, or perhaps its just the yellowish lighting. My room on the tenth floor was quiet and roomy, with comfortable amenities. Instant service was brisk, and I received the sewing kit and adapter that I requested for in good time. The Pierre Gagnaire bakery is a good place to drop by, and I'd recommend the chocolate au pain. Location is good, a literal stone's throw away from the subway station that brings you everywhere. Walking straight down along the main road mindlessly leads one to the effervescent Roppongi, always an interesting stop in one's itinerary. Perhaps the only recommendation I'd have is to include the business hours of the hotel's restaurants and bars within the directory that's located inside each room. I ended up looking for the closing times via the internet.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Diego
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 19, 2013

Despite having a subway station next to the hotel, overall location isn't terribly convenient. There is a connected office tower with several restaurant choices, but options are limited. Not too many shops around the hotel, so be prepared to use the subway.

Rooms are average, but overall hotel is showing its age despite being very well kept.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at ANA InterContinental Tokyo, responded to this review, July 17, 2013
Dear o2mpx,

Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology for falling below your expectation with our location and room. We will look into this. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camberley, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 17, 2013

Stayed for 3 nights, paid for the club floor which was excellent, with a comprehensive breakfast, good high tea and evening canapes. All the staff were very attentive, took an interest & were extremely helpful, particularly the club Floor manager who went out of her way to help me with tours, maps & local advice. The room was well appointed with a fantastic view, and hotel is very easy to get to directly from the airport using the Friendly airport Limoisine service which stops within the undercover pull-in by the hotel lobby. The Tokyo Subway is a 2 minute walk away, if you want to explore, but there is a lot in the local area with in walking distance, as well as a number of very good restaurants, and if you like 'Global chains' the Hardrcok & TGI's are within easy walking distance. All in all a well situated hotel, with all the facilities for a very comfortable stay, with top quality, knowledgable, helpful, friendly staff.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 14, 2013

My friend and I stayed at the ANA Intercontinental for five nights during our first trip to Tokyo and chose the hotel primarily based on guest reviews. We booked an advance payment rate that included a full breakfast which turned out to be a smart move since it kept us going through the day and we didn't need to eat again until evening. Other than breakfast we did not eat any meals in the hotel because there are better and much less expensive options within all walking distance. Our company has an office in Tokyo and one night we met a colleague at the Grand Hyatt for cocktails and dinner and all I can say is now I understand everyone wants to stay there. Overall the Intercontinental is not a luxury hotel but it is definitely better than average and a good central location from which to explore the city.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ANA InterContinental Tokyo

Address: 1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Minato
#12 Business Hotel in Minato
#13 Romantic Hotel in Minato
#14 Luxury Hotel in Minato
#20 Family Hotel in Minato
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — ANA InterContinental Tokyo 4.5*
Number of rooms: 843
Official Description (provided by the hotel):
Location is everything in a busy city, and ANA InterContinental Tokyo has one of the best. In Ark Hills near Akasaka, Roppongi and Kasumigaseki, the hotel provides easy access to Tokyo Metro stations, government agencies and financial institutions. The Imperial Palace, Senso-ji Temple, Ginza shopping district and the Mori Art Museum are short distances away. ... more   less 
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Also Known As:
Ana Intercontinental Tokyo Hotel Minato
Intercontinental Hotel Minato
ANA InterContinental Tokyo Japan

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