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“Good Hotel, Amazing Concierge” 4 of 5 stars
Review of ANA InterContinental Tokyo

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ANA InterContinental Tokyo
4.5 of 5 Hotel   |   1-12-33 Akasaka, Minato, Tokyo Prefecture 107-0052, Japan   |  
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Ranked #15 of 93 hotels in Minato
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Good Hotel, Amazing Concierge”
4 of 5 stars Reviewed March 6, 2013

Just spent two separate stays at the ANA. One for three nights, then another one night stay a few days later. AS expected in Tokyo, the rooms are not huge, but they are reasonably appointed. I stayed in the lowest room type on one stay, and was upgraded up one class on the other.
But I do want to give a massive thanks to the Concierge team and to Ben Johnson in particular. they helped arrange restaurant reservations (at 3 star Michelin no less) as well as car hire and advice on specialist stores to visit. Without them, the trip would have been a lot less fun. Much appreciated.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,085 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Seoul, South Korea
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2013

I stayed several times at this hotel.

I can tell good location for business, decent facilities, spacious rooms and many.

Front clerk were kind and polite, but not efficient.
And club lounge has poor variety of food presentation, so I choose not to use club lounge the other times.

But I like Intercontinental chain hotels, and likewise ANA Tokyo

Room Tip: Some room has graveyard view (you only can see at the day...) which I didn't like.
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  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 5, 2013 via mobile

Great hotel, central to great food and music venues (check out B Flat Jazz club). Transport options are too easy. Great champagne bar.
Staff are excellent, interested and abundantly helpful. Well done.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester Springs, Pennsylvania
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 2, 2013

I stay at the ANA Intercontinental every time I am in Tokyo. Overall I like the hotel. The rooms are a decent size, however the bathrooms are small (but well stocked with amenities). My stays are usually limited to 2 or 3 nights so I can overlook the small things. I have never had a bad meal in any of the hotel restaurants and the breakfast buffet serves both eastern and western foods. The concierge is very helpful with restaurant suggestions and transportation needs. The one thing I think they can easily address is the television. There are very limited English stations and most of these are news stations. So if you are accustomed to relaxing in front of the TV you may want to consider this.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bangalore, India
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 2, 2013

I stayed in the hotel for about 4 weeks in month of Oct - Nov 2012. Hotel is conveniently located near to metro station , with lot of super stores near to it. For night life people can walk up to Ropongi .

Quality of sleep was excellent. I an a Indian and vegetarian , there are 3-5 Indian restaurants located near to hotel. Food in hotel is bit pricy , but worth the quality.

The rooms are good with nice facilities even if they are a little small compared with others nearby; service though is very attentive and overall atmosphere is relaxing and a welcoming.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 1, 2013

This is a great hotel to stay for business. It can be pricey unless you know the secret - join the Intercontinental Ambassador's club. It costs $200 per year, but I made this back with one stay at this hotel: VIP greeting, complimentary upgrade to a junior suite, 1 free breakfast, fresh fruit upon arrival, mineral water in room replenished daily, in-room gift, extended checkout—up to 4pm, dedicated Ambassador check-in area, one complimentary pay-TV film per stay, complimentary newspaper delivered daily. The food at the restaurants was all delicious and priced to what you would expect in Tokyo (ie, expensive). Rooms include LCD television, refrigerator, iron, mini bar, scales, hair dryer, bidet, toiletries, bathrobe (28-35th floor), safety box, high-speed 100 Mbps internet access (JPY1,575 per day) and massage services 10:00a.m. - 2:00a.m JPY5,250up / 45min and JPY7,000 / 60min. I have stayed at many hotels in Tokyo including the Grand Hyatt and this one is my favorite.

Room Tip: Pay the additional JPY10,000 per day for the Intercontinental Club level: includes deluxe breakfast...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bakewell, United Kingdom
Top Contributor
58 reviews 58 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 28, 2013

This hotel is in a great location near to numerous bars and restaurants, which is good since the hotel bars are a bit pricey even for Tokyo. The rooms are good with nice facilities even if they are a little small compared with others nearby; service though is very attentive and overall atmosphere is relaxing and a welcome break from hectic Tokyo life. Top floor bar is very good but pricing means it is a one drink destination! Free late check out was a bonus since it is rare in Tokyo.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about ANA InterContinental Tokyo

Also Known As:
Ana Intercontinental Tokyo Hotel Minato
Ana Intercontinental Tokyo Hotel
Intercontinental Hotel Minato
ANA InterContinental Tokyo Japan
Address: 1-12-33 Akasaka, Minato, Tokyo Prefecture 107-0052, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Minato
#12 Luxury Hotel in Minato
#20 Family Hotel in Minato
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — ANA InterContinental Tokyo 4.5*
Official Description (provided by the hotel):
Location is everything in a busy city, and ANA InterContinental Tokyo has one of the best. In Ark Hills near Akasaka, Roppongi and Kasumigaseki, the hotel provides easy access to Tokyo Metro stations, government agencies and financial institutions. The Imperial Palace, Senso-ji Temple, Ginza shopping district and the Mori Art Museum are short distances away. ... more   less 
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