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“Largest club lounge in Tokyo” 5 of 5 stars
Review of ANA InterContinental Tokyo

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ANA InterContinental Tokyo
4.5 of 5 Hotel   |   1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture (Odaiba / Shiodome / Shinbashi)   |  
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Ranked #16 of 97 Hotels / Ryokan in Minato
Certificate of Excellence 2014
Tokyo
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Largest club lounge in Tokyo”
5 of 5 stars Reviewed May 24, 2012

The club lounge is impressive in this hotel, which itself has a rather sensual, luxurious atmosphere. Located on the 35th floor (top floor 36 offers a selection of high-end restaurants/bars), this is by far the largest club lounge in Tokyo and spacious by any standard. Canapes and alcoholic beverages in the evening are of good quality though champagne is notably not offered. Breakfast features an "egg menu" though I was told a cheese omelette was not possible -- no problem, the wide selection of breakfast cheeses allowed me to place the cheeses of my choice directly into a freshly-made omelette which was hot enough to melt the cheese to a delicious texture.

The lounge is quiet with attentive, efficient service, and the subdued noise level is partly due to the average customer age of 40-plus with a surprising number of even older couples on weekends. No problem if you're alone like a third of the crowd -- the lounge tends to be busy and you won't stand out.

I can't comment on the club floor rooms as the hotel gave me an upgrade to a Japanese-type tatami mat suite with 2 low-rise Western style beds. It looked like a zen temple. The original upgrade was to a executive suite but these were fully booked during my stay and the hotel apologized for the "downgrade." To be honest, I liked the peaceful feel of the Japanese suite as it was not cluttered by furniture while subtle tones and motiffs provided a relaxed decor. Wifi is complimentary with all club floor rooms and in the lounge. If a club lounge is important to you, this along with the Prince Park Tower are amongst the best Tokyo has to offer.

Room Tip: The hotel is surrounded by high rises so it may be difficult to get a decent view. No harm in inqu...
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  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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Mumbai (Bombay), India
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 21, 2012 via mobile

The hotel is very close to the subway so it's very easy to get around. We took the subway and went to shibuya to check out the nightlife. It's close to the subway and also minimum cab fare to the nearest eateries. Also Tokyo tower is just a 10 min cab ride away

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 20, 2012

I was in Tokyo for work and this Hotel had everything I needed. Spotlessly clean room, bed was comfortable though slightly firmer that I like, WiFi with work area. Rooms were quiet. There is a shopping mall next to the Hotel with restaurants so if you want some additional (and lower priced options) they are conveniently located. The fitness center has a good selection of cardio equipment and weight / strength training. Close to the subway and serviced by the Airport limousine bus which offers a more reasonable alternative to taking a taxi to/from the airport 
http://www.limousinebus.co.jp/en/
 TV seemed to have the basic selection of English speaking channels (CNN, BBC, etc.)

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canandaigua, New York
Top Contributor
59 reviews 59 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 18, 2012

Free wireless, easy access on the airport limo bus - 3000 yen, very clean rooms, comfortable beds, extensive breakfast and also close to Starbucks, and convenience stores. Can walk to imperial palace - about 1 mile away. Staff is very nice. Excellent english everywhere in hotel. Not far from train station - cab fare 1610 yen.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Top Contributor
78 reviews 78 reviews
47 hotel reviews
Reviews in 21 cities Reviews in 21 cities
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed May 17, 2012

First-time staying at this hotel.

Was assigned a corner room, one of the "larger" rooom, compared to the rest of the rooms on the floor. 80's decor room style, with view of the high-way . What was dissapointing was lack of proper shower stall. Instead, had to made do standing in a small bath-tub with sticky curtains.

The shocker was the hair found on the telephone. Wonder how did house-keeping missed this in a country so focused on cleanliness.

Othewise, very efficient check-in/check-out. Will I return, not decided until I check out the Hilton nearby.

Room Tip: Ask for upper floors
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at ANA InterContinental Tokyo, responded to this review, June 21, 2012
Dear Lance-Travellot,

Thank you for your stay and leaving us feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry you were not fully satisfied with the accommodations received. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.


Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2012

We went to Tokyo for a 5 days leisure family trip with two kids and had a fantastic stay at ANA InterContinental.

Access from the airport could not be more convenient, the hotel is on the route of the airport shuttle bus. Location is very central and the surrounding areas offer countless dining options.

I would like to add a special mention for concierge. Concierge gave us a lot of insider tips for restaurants and places to see. Thanks to their referrals we discovered a number of hidden gems, we had a wonderful dinner in a Yakitori restaurant located in a lane a few blocks away from the hotel. Not only referring places, they also helped us to book tables, tickets to see Sumos (which we would probably would not have seen if they had not advised us).

Outstanding!

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geneva
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 13, 2012 via mobile

A little sterile, service with a smile...but sometimes what was an offer didn't live up to expectations. The decor was a little gloomy

Stayed April 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ANA InterContinental Tokyo

Address: 1-12-33 Akasaka, Minato 107-0052, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Minato
#12 Romantic Hotel in Minato
#12 Business Hotel in Minato
#13 Luxury Hotel in Minato
#19 Family Hotel in Minato
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — ANA InterContinental Tokyo 4.5*
Number of rooms: 843
Official Description (provided by the hotel):
Location is everything in a busy city, and ANA InterContinental Tokyo has one of the best. In Ark Hills near Akasaka, Roppongi and Kasumigaseki, the hotel provides easy access to Tokyo Metro stations, government agencies and financial institutions. The Imperial Palace, Senso-ji Temple, Ginza shopping district and the Mori Art Museum are short distances away. ... more   less 
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Also Known As:
Ana Intercontinental Tokyo Hotel Minato
Intercontinental Hotel Minato
ANA InterContinental Tokyo Japan

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