I stayed in Intercontinental Tokyo Bay for 2 nights and it was fair enough. The hotel is close to the Hamamasutcho JR station and they also offer a free shuttle service to and from the hotel.
The check in was quick and the bell boys are so polite and helpful. On the other hand, i got dissapointed with the front desk check in lady. She sounded rigid and inconsiderate. I complained because the welcome fruits for the ambassador members were chopped and was not prepared neatly (i will upload a photo) she said that it varies from hotel to hotel and they can't offer me anything else. What a dead end answer. The rooms were spacious but the furniture were outdated. They charged 3 types of taxes other than the room rate after i checked out and the other hotel within the city (intercontinental tokyo ANA) doesn't have these taxes. The fitness center are 2 adjacent rooms with running equipment. Thats it. Overall, what i liked about the hotel are the bell boys and the cleaning lady who are polite. The views of tokyo bay is commendable as well