Only stayed a couple of nights whilst staying for the Tokyo 7s. Seems very expensive, even for an Intercontinetal, maybe that's Japan!!! £60 for a few beers and 2 chips. staff in bar friendly and willing to help as was late when ordered!
Club lounge was good, could do with being bigger around the food as can get cramped even if only 3/4 up getting food.
Suzuki/Honda, not sure 100% on his name was excellent in the lounge!
Check in poor, as mentioned by others only 1 Royal Ambassador recognised when had 2 in group! And manner of check in man was just disgraceful for an Intercontinental. Not sure on his name!