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“Good location and value” 4 of 5 stars
Review of Keikyu EX Inn Shinagawa Ekimae

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Keikyu EX Inn Shinagawa Ekimae
3.0 of 5 Hotel   |   3-13-3 Takanawa, Minato, Tokyo Prefecture 108-0074, Japan   |  
Hotel amenities
Ranked #30 of 94 Hotels / Ryokan in Minato
Taunton, United Kingdom
Top Contributor
73 reviews 73 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
46 helpful votes 46 helpful votes
“Good location and value”
4 of 5 stars Reviewed November 10, 2012

Formally the Pacific Hotel the Hotel is situated very close to Shinagawa Station and has been partially renovated during the last two years. Room quality varies depending whether or not they have been refurbished but are comfortable and clean. Wired broadband is available in all rooms at no cost, which is great but wireless is only available in the public areas - so if you only have a wireless device you will not be able to use it in your room. It is also worth noting that there is only a limited bus service to this Hotel from Narita, however there are very regular services from the nearby Prince Hotel, less than three mins walk. Staff are friendly and helpful and there are some good places to eat close by. All in all this is a good business hotel, reasonable price by Tokyo standards and well located.

Room Tip: Ask for a large double on the higher floors
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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502 reviews from our community

Traveler rating
    100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Manila
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 30, 2012

The Keikyu Ex Inn hotel is just right for those on business trips as the size of the rooms are decent, it is located just across the Shinagawa Train station, there is a small department store nearby and a supermarket.

But for personal vacations I would recommend to book in a different hotel nearer more tourist places as there really is nothing to see around the hotel

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, California
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 30, 2012

We had very nice room with a great view of Mt. Fuji. The room size was generous for Tokyo standard and very, very clean. Loved their buffet or viking breakfasts - very nice. If you get there early you can even sit by the outside garden which is lovely. The only negative was the front desk personnel. They should smile more often and be more service oriented. It was one of the worst performance by front desk in Japan, US, Canada, or in Europe.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Jeddah
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2012

For a first time visitor, the most striking feature of this hotel is it's location. overlooking the shinagawa railway station , it provides an excellant view of the TOKYO skyline. Rooms are tidy and smell good. After check out , we could without difficulty walk up to the railway station through a foot bridge. A blessing during the TOKYO rush hour. The restaurant on the ground floor serving breakfast has decent ambience and a nice view.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
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Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 2, 2012

It's hard to argue with the convenience of the hotel, being across the street from Shinagawa Station. It's also a stop location for the Airport Limousine Bus, if the Narita Express isn't your thing. Within my two-week stay in Japan, I was here for my last two nights before departure in mid-August. As others have noted, check-in times are quite strict. I was lucky in having help from a clerk who did move my time up to 2pm, which was sufficient in my case. More flexibility in this would be welcome on a general level.

There are amenities and conveniences in the area, though I didn't get to check them all. There is a large area for shopping on the far side of the station that I didn't find my first day and a half, but I was still sight-seeing. One needn't worry about being able to find something nearby to fill a need.

The hotel itself is nice enough, given its age and recent refurbishment. It was the largest room I had in Japan by far with some nice views. I could see both the Tokyo Tower and Tokyo Skytree from my window (depending on clarity), and it's only two train stops to the one nearest Tokyo Tower, and another one beyond to get to the Imperial Palace. A surprising bit of quality appeared in the form of Noritake china being used for the in-room coffee/tea service.

I'm not sure why I didn't give it the fourth star, but it doesn't quite seem right. I would whole-heartedly give 3.5 on this scale. The staff were friendly and helpful, and a good cross-section of them spoke at least some helpful English. There were several dining options within the hotel, though I only tried two. My big complaint ther was that the hostess didn't check in my direction enough, and the patio (at TGI Friday's) was loud enough that no ordinary "sumimasen" could be heard. The restaurant at which I ate a lunch and a breakfast provided good food and a nice garden view. If you go for the breakfast buffet, try to go before 9:15am; it fills up rapidly after then.

Overall, though, I would recommend this hotel, especially to westerners travelling as a group or a family.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castellon de la Plana, Spain
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 27, 2012

Check in time at 15:00, which is not very convenient when you arrive there in the early morning after 15 hours plane trip. They are not flexible at all. Check out time at 10:00. Wonder why they need 5 hours to clean the room.
The rooms are just fine nothing special.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
Top Contributor
75 reviews 75 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 10, 2012

Conveniently located; yes. Tokyo is so vast so whereever you choose to stay you're always far from something. But having a major train station within 3 minutes walk makes life a lot easier.
The hotel is a typical 3 star hotel, could use a pimping, clean&tidy without the extra excess.

There's a bunch of restaurants in the hotel, amongst others there's a "Fridays" (US Chain) that serves Euro/US food (burgers, meat etc), so you don't have to walk far to get a decent meal.
Across the street there's a small shopping mall with some additional restaurants as well.
The rest of the area offers little of interest, but that at least serves for a good night sleep.

The hotel was close to our office, so for us the location was great. If I was going to Tokyo with leisure in mind I would probably choose another district (closed to Akibara, Shinjiku etc).

Breakfast was quite crappy. Basically only Japanese food (which is in no way close to US/Euro breakfast food) and not very good either. I wouldn't have paid for it if it would have been a private trip.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Keikyu EX Inn Shinagawa Ekimae

Address: 3-13-3 Takanawa, Minato, Tokyo Prefecture 108-0074, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#21 Business Hotel in Minato
#23 Family Hotel in Minato
Price Range (Based on Average Rates): $
Hotel Class:3 star — Keikyu EX Inn Shinagawa Ekimae 3*
Number of rooms: 935
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Also Known As:
Keikyu Ex Inn Shinagawa Ekimae Hotel Minato
Keikyu EX Inn Shinagawa Ekimae Tokyo, Japan

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