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“Regular Business Hotel” 3 of 5 stars
Review of Keikyu EX Inn Shinagawa Ekimae

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Keikyu EX Inn Shinagawa Ekimae
3.0 of 5 Hotel   |   3-13-3 Takanawa, Minato, Tokyo Prefecture 108-0074, Japan   |  
Hotel amenities
Ranked #31 of 93 hotels in Minato
Manila
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
“Regular Business Hotel”
3 of 5 stars Reviewed October 30, 2012

The Keikyu Ex Inn hotel is just right for those on business trips as the size of the rooms are decent, it is located just across the Shinagawa Train station, there is a small department store nearby and a supermarket.

But for personal vacations I would recommend to book in a different hotel nearer more tourist places as there really is nothing to see around the hotel

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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432 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Mountain View, California
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 30, 2012

We had very nice room with a great view of Mt. Fuji. The room size was generous for Tokyo standard and very, very clean. Loved their buffet or viking breakfasts - very nice. If you get there early you can even sit by the outside garden which is lovely. The only negative was the front desk personnel. They should smile more often and be more service oriented. It was one of the worst performance by front desk in Japan, US, Canada, or in Europe.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeddah
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2012

For a first time visitor, the most striking feature of this hotel is it's location. overlooking the shinagawa railway station , it provides an excellant view of the TOKYO skyline. Rooms are tidy and smell good. After check out , we could without difficulty walk up to the railway station through a foot bridge. A blessing during the TOKYO rush hour. The restaurant on the ground floor serving breakfast has decent ambience and a nice view.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 2, 2012

It's hard to argue with the convenience of the hotel, being across the street from Shinagawa Station. It's also a stop location for the Airport Limousine Bus, if the Narita Express isn't your thing. Within my two-week stay in Japan, I was here for my last two nights before departure in mid-August. As others have noted, check-in times are quite strict. I was lucky in having help from a clerk who did move my time up to 2pm, which was sufficient in my case. More flexibility in this would be welcome on a general level.

There are amenities and conveniences in the area, though I didn't get to check them all. There is a large area for shopping on the far side of the station that I didn't find my first day and a half, but I was still sight-seeing. One needn't worry about being able to find something nearby to fill a need.

The hotel itself is nice enough, given its age and recent refurbishment. It was the largest room I had in Japan by far with some nice views. I could see both the Tokyo Tower and Tokyo Skytree from my window (depending on clarity), and it's only two train stops to the one nearest Tokyo Tower, and another one beyond to get to the Imperial Palace. A surprising bit of quality appeared in the form of Noritake china being used for the in-room coffee/tea service.

I'm not sure why I didn't give it the fourth star, but it doesn't quite seem right. I would whole-heartedly give 3.5 on this scale. The staff were friendly and helpful, and a good cross-section of them spoke at least some helpful English. There were several dining options within the hotel, though I only tried two. My big complaint ther was that the hostess didn't check in my direction enough, and the patio (at TGI Friday's) was loud enough that no ordinary "sumimasen" could be heard. The restaurant at which I ate a lunch and a breakfast provided good food and a nice garden view. If you go for the breakfast buffet, try to go before 9:15am; it fills up rapidly after then.

Overall, though, I would recommend this hotel, especially to westerners travelling as a group or a family.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Castellon de la Plana, Spain
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 27, 2012

Check in time at 15:00, which is not very convenient when you arrive there in the early morning after 15 hours plane trip. They are not flexible at all. Check out time at 10:00. Wonder why they need 5 hours to clean the room.
The rooms are just fine nothing special.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
Top Contributor
67 reviews 67 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 10, 2012

Conveniently located; yes. Tokyo is so vast so whereever you choose to stay you're always far from something. But having a major train station within 3 minutes walk makes life a lot easier.
The hotel is a typical 3 star hotel, could use a pimping, clean&tidy without the extra excess.

There's a bunch of restaurants in the hotel, amongst others there's a "Fridays" (US Chain) that serves Euro/US food (burgers, meat etc), so you don't have to walk far to get a decent meal.
Across the street there's a small shopping mall with some additional restaurants as well.
The rest of the area offers little of interest, but that at least serves for a good night sleep.

The hotel was close to our office, so for us the location was great. If I was going to Tokyo with leisure in mind I would probably choose another district (closed to Akibara, Shinjiku etc).

Breakfast was quite crappy. Basically only Japanese food (which is in no way close to US/Euro breakfast food) and not very good either. I wouldn't have paid for it if it would have been a private trip.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 20, 2012

This huge hotel is located right next to Shinagawa station. Very convenient. It exist in the building complex called Shinagawa Goos. There are lots of restaurants, bards and shopping within the building as well as all around the station.

The room was clean with a big window looking outside. Checkout was extremely easy. If you do not need to talk to receptionist put the card in at the machine and the job is done in a minute!

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Keikyu EX Inn Shinagawa Ekimae

Address: 3-13-3 Takanawa, Minato, Tokyo Prefecture 108-0074, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#22 Business Hotel in Minato
#22 Family Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Keikyu EX Inn Shinagawa Ekimae 3*
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Also Known As:
Keikyu Ex Inn Shinagawa Ekimae Hotel Minato
Keikyu EX Inn Shinagawa Ekimae Tokyo, Japan

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