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“Great location and service” 5 of 5 stars
Review of Tokyu Stay Aoyama Premier

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Tokyu Stay Aoyama Premier
3.0 of 5 Hotel   |   2-27-18 Minami Aoyama, Minato 107-0062, Tokyo Prefecture   |  
Hotel amenities
Ranked #19 of 95 Hotels / Ryokan in Minato
4.0 of 5 stars 107 Reviews
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Great location and service”
5 of 5 stars Reviewed April 22, 2014

Stayed on business. Very helpful staff (in English). Rooms are small by north american standards, but generous by Japanese standards. Fantastic location, close to subways, shopping, restaurants, etc.

Highly recommended.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Melbourne, Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 2, 2014

I stayed three nights here in March and had a good stay. The room (a semidouble) was perfect for one (tall) man and was well appointed. The staff were very helpful on check in and assisted me on departure booking an airport shuttle. The breakfast (included) was fantastic and there was a good choice of western and Japanese.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong, Thailand
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 30, 2014

Was in Tokyo, where I used to work and live, for my sons wedding. He recommended the hotel for its location and comfort. Whilst the room was not large it did contain a washing machine and microwave oven and a very comfortable bed. The staff were excellent and very helpful. I would recommend the hotel to anyone visiting this part of Tokyo as it is only a few meters from the subway station.

Room Tip: Ask for a room on a high floor for view of the city.
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  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 5, 2014

When thinking about the Tokyu Stay chain, I think affordable quality stay with very simple rooms. This was my first stay at a Japanese-style hotel (as opposed to international chains), and the experience was quite different.

The hotel had an almost unbeatable location in Aoyama yet the surrounding was still quiet. If you want shopping in Aoyama or Omotesando, you can't go wrong with this place. It's all you need for a stay without the flair--it's clean, well-serviced, and centrally located.

The staff were friendly and spoke fairly good English.

Rooms were quite small and my colleagues (two big guys) complained the next morning the bed was quite "fit" too. Admittedly, the bed simply could not compete with the queen-size or king-size beds in the US. Bathroom was basic too.

I can't think of much else to say about this place other than its good location and it's clean and sufficient. After all, you get what you pay for and this place is great value for money.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2013

I stayed here from early November until December 21, 2013 and would strongly recommend this hotel to business travelers looking at a comfortable, clean room that they can stay for an extended period of time.

I'll start with the things I liked:
The room was small but the space was very well-used. I never thought once that I was cramped or claustrophobic. I had room for my laptop and other daily use stuff, books and whatnot. There were chargers everywhere (nice for tech junkies like me) and as long as they are the two prong (non-grounded) you'll be totally fine. The TV was, I'd say, a 32" Toshiba and looked fairly new. The aircon (AC/heating unit) never made me feel cold, hot, stuffy, or damp... it was a Thanksgiving and Christmas miracle! The bathrooms were very clean and the bathtub was very nice to sit in; even me being 6'4 was no issue whatsoever. The room had a kitchen with a hotplate, fridge, denshi range, sink, and cabinets with little pots and pans but I never used them. The location in Aoyama 3 chome was PERFECT for me. It is right next to a supermarket as well as a FamilyMart convenience store. I personally don't enjoy being crowded (Look for my review on the Shibuya Tokyu Stay Excel Hotel) so this location was perfect for me, plus it is only about a 5 minute walk from my office. The staff was very friendly and I'm not sure if they spoke English or not, I try to stick to Japanese just to speed things up a little bit.

Let's talk about the things I am not sure some people would like:
Their breakfast buffet. I personally loved it. But I will tell you this, it is very very Japanese. They have a nice little salad bar with a good selection of breads and potato salads... then there is the main course.
It is really based around a few things: Scrambled eggs (Japanese style is more runny than US kind), rice, grilled or poached salmon or mackerel, natto, miso soup, konnyaku or some type of other traditionally boiled Japanese vegetables or roots, a full selection of delicious juices - literally ANY kind of liquid you would ever think of drinking in the morning, and typically some sort of other specialty from a foreign country (it changed each week from things like pilaf to okonomiyaki to something from Sweden).
I love Japanese food so I never thought anything of it but I did watch the faces of other foreigners as they took the plastic cover of a cup of natto and that always made me laugh.

I strongly recommend this hotel!

Room Tip: The 21st floor gives you a HUGE panoramic view of Aoyama Dori, stadiums, cemeteries, and the Skytree...
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  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 1, 2013

My friend and I stayed at this hotel on our recent holiday in Tokyo and we booked two single rooms. The hotel placed us in adjoining rooms so we had privacy but still felt secure knowing we were separated by a wall. The room was not large but enough space to move around in. This single room is definitely meant for one person only.
The bed was excellent for a single bed, it was larger than a super single, and was very firm.
It is amazing how many amenities were packed into this little room. As the Chinese saying goes, the pigeon may be tiny but all its internal organs are there. At the desk there is a bar fridge, microwave oven, safe, kettle, hair dryer, and alarm clock. Many power points for these amenities and I can use them as well as charge my phone at the same time. There is another powerpoint near the bed for extra gadgets. The wardrobe had good hangers and more hanging bars by the bed. Two make up mirrors, one on the desk and one on the wall. Outside the bathroom there is another mirror for full length view. By the entrance of the room is a washing machine and a packet of detergent is provided upon check in. There are also two pairs of slippers, one for the room and one for the bathroom. A clean pair of pajamas/yukata is provided daily and towels are changed daily.
The bathroom is small but has enough counter space for toiletries. There is even a movable metal bar for hanging laundry. The large bottles of POLA brand shampoo, conditioner and shower gel are placed by the bathtub. Basic toiletries are provide (toothbrush, comb, etc.)
The rooms were quiet and I didn't hear my neighbours or any street noises.
The location is great with a Dean and Deluca across the street and the Metro is a five minute walk away. Omotesando is another 10 minutes walk from the hotel.
Free wifi in the rooms and lobby and breakfast is included. Great Value.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cypress, Texas
Top Contributor
186 reviews 186 reviews
128 hotel reviews
Reviews in 127 cities Reviews in 127 cities
231 helpful votes 231 helpful votes
4 of 5 stars Reviewed September 19, 2013

After spending five nights at the Tokyu Stay Aoyama Premier, including waiting out a moderate typhoon that passed over Tokyo on September 16, I can say that I was very pleased / satisfied with my stay. However, there are a few aspects of the hotel that merit consideration before booking.

Starting with the positives. The rate I was able to obtain through a third party booking site for a single room in a great Tokyo neighborhood was phenomenal. That one can book a hotel room in the Aoyama district of Tokyo with FREE in-room wi-fi, breakfast included in the room rate, and with a washing machine (includes a drying cycle, so no need for a separate dryer) with nominally priced detergent available at the front desk), and a microwave and refrigerator for less than $125 US per night is amazing. Adding to this is that the wi-fi is very simple to set up and is very stable and sufficiently fast. There is also an in-room safe, and body wash, shampoo, conditioner and hand soap are provided as well. The only negatives on the in-room amenities are that the towels are thin and the toilet paper is not "top of the line." I was in room 2010 and had some road noise, but nothing out of the ordinary. The hotel is near a busy intersection and whenever an ambulance went through, they used a loud speaker to warn cross traffic (great idea, by the way) and that was audible from the room. There are English language instruction pages for the washing machine, the safe and the air conditioner remote control (which you will need, if you are not familiar with typical Japanese hotel a/c set ups).

The other overwhelming positive was the neighborhood around the hotel. Excellent choice of dining in all cuisines. There are several restaurants in the Aoyama Passage at the foot of the hotel. I found a Britsh Pub on the road to Meiji Jingu Stadium (less than 10 minute walk from the hotel). There are two Starbucks within five minutes of the hotel, and three more on the walk to Shibuya Station (not to mention the world's busiest Starbucks at Hachinko Crossing outside Shibuya Station). There is a Family Mart around the corner and a 7-11 across Aoyama Dori. There is also easy access to the Gaiemmae Station (G-03) on the Ginza Line. More on that below.

Two aspects that I would consider positive but not to the same degree as above. I found the hotel staff to be helpful and polite (and English speaking) but the overall level of common area amenities was sparse (one vending machine, hidden just off the check in lobby on the 13th floor). One pays for one's stay at check-in.

Breakfast is in the Architect Cafe in the same building on the second floor (so outside of the hotel area which is floors 13-25). At check in, one is given coupons for breakfast, otherwise the charge is 1,200 yen. Note, bring the coupon with you. Your room card / your room number means zip / zilch / nada to the Cafe crew. The cafe has sufficient seating, but is overall a bit cramped (not a lot of "personal space"). The selection of food is OK, but may feel limited to those with western preferences. There is a good selection of beverages, including - for breakast - iced black tea, iced oolong tea, and iced coffee. Of the three differenent hotels I've stayed at in Tokyo over the years, while the this hotel is the least expensive, the breakfast is also the most limited. Of course, it is included in the room rate.

The one negative is the size of the room. Single A guest rooms are described on the hotel's website as 17 m2. That is about 185 square feet. There is no room to spare and the room felt cramped. It rained hard on September 15 in the morning and then Typhoon TS 1318 passed over on the 16th, and I was most glad to be able to get out of the room when the weather cleared in the afternoon both days.

A few suggestions / observations for guests planning on booking a stay.

1) The hotel has an excellent website. Search for "Tokyu Stay Aoyama Premier" and you should easily find a link to an English language version of the hotel's website. Check this out before booking.

2) The hotel is intended as an "extended stay" hotel. If you are staying more than six nights, be sure you understand the hotel's room servicing policies.

3) The hotel is the tallest building in the neighborhood, and the elevator lobbies have good views of the Shinjuku highrise district and rooms xx07-xx16 (at least that is the case on the 20th floor) have views of Mt. Fuji and the hills west of Tokyo on clear days. I would imagine the views of central Tokyo from east facing rooms are equally good.

4) This hotel has very easy access to the Gaiemmae station (G-03) on the Ginza Line. Enter and exit via Gate 1A and you will be within a two - three minute walk of the hotel entrance. I have been in Tokyo previously, and had tried (wisely) to avoid Tokyo subways at peak hours. I did not have a choice this time on two occasions and misjudged the end of morning rush hour on another occasion. The Ginza Line gets quite crowded at peak hours - and that is an understatement. The most crowded stretch is between stops G-05 (Akasaka - Mitsuke) and G-08 (Shimbashi). However, crowding can extend all the way to Shibuya (G-01) through Nihombashi (G-11). Just be forewarned, because unless you are willing to walk a bit, your "first kilometre" and "last kilometre" of public transit access to and from this hotel are going to be on the Ginza Line. Also, Gaiemmae is the station for the Yakult Swallows stadium and the national rugby stadium. I did not use the station during peak crowd arrival or departure times, but I imagine it can get hectic. Otherwise, I found it a fairly quiet, easy to navigate station.

Overall, I think this is a great value in Tokyo lodging with a lot of positives. But do consider room sizes, servicing on longer stays and the subway access before booking.

Room Tip: On the 20th floor, rooms 07-16 had Mt. Fuji views on clear days. I cannot guarantee this is the sam...
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tokyu Stay Aoyama Premier

Address: 2-27-18 Minami Aoyama, Minato 107-0062, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style:
#11 Business Hotel in Minato
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tokyu Stay Aoyama Premier 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Tokyu Stay Aoyama Premier Hotel Minato
Tokyu Stay Aoyama Premier Tokyo, Japan

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