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“Reasonnable hotel for City Center.” 3 of 5 stars
Review of Flex Stay Inn Shirogane

Flex Stay Inn  Shirogane
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Flex Stay Inn Shirogane
2.5 of 5
Ryokan
  |   5-10-15 Shirokane, Minato 108-0072, Tokyo Prefecture (Formerly Weekly Mansion Shirogane ウィークリーマンション白金) (Shinagawa / Gotanda)   |  
Hotel amenities
Ranked #74 of 97 Hotels / Ryokan in Minato
France
1 review
“Reasonnable hotel for City Center.”
3 of 5 stars Reviewed August 27, 2014

The hotel is a bit oldish but we just slept in it. Would be nicer if the staff could speak a little bit more English because sometimes it was hard to understand each other, anyway pleasant staff. Otherwise nice stay. I'd certainly come again.

Room Tip: Hiro-o is the nearest subway station is 25mn away from the hotel....get ready to walk or grab a taxi...
See more room tips
  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
フレッスクテイイン白金, フレックステイイン白金スタッフ at Flex Stay Inn Shirogane, responded to this review, September 1, 2014
Thank you for staying at Flexstay Inn Shirogane this time. Staff does not speak much English, sorry can not communicate with our customers. We will continue to study English Our staff also to be able to communicate more with customers. So we will continue to staff effort, thank you for your use when you come to Japan. Thank you for your post your impressions busy schedule.
Flexstay Inn Shirogane staff HARA
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36 reviews from our community

Traveler rating
    5
    14
    12
    4
    1
See reviews for
5
Couples
0
18
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Honolulu, Hawaii
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2014

Stayed here for a week. Small room, great for one person. Located in quiet residential area. Price is extremely affordable. Great mini grocery store 5 minutes walk, or lawsons 2 minute walk. Would definitely stay again.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
フレッスクテイイン白金, フロント オフィス マネージャー at Flex Stay Inn Shirogane, responded to this review, April 26, 2014
Thank you for choosing us.
We’re glad to hear that you had a significant stay with us. We will make an effort
to provide all guest comfortable stay continuously.
We’re looking forward to welcoming you again in the future
if you have a next opportunity.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
1 review
4 of 5 stars Reviewed March 23, 2014

Even the mansion is located rather far away from the train station (15 minutes walk), the area around there is quite and suits for resting during your holiday.
The staff're always willing to assisting you if there are any problems occured with your room or facilities.

I would say I was so impressed with one staff there. The tall male one with glasses (not know his name).
He was resposible for night shift.That day I was back from Osaka at late night and arrived there around 11.30 pm.
He was there explaining me all mainsion rules, carrying my baggage to my room at second floor and even installing wifi and test run for me
Although he said to me that he cannot speak english, he used google translation by speaking japanese to the program to translate to english explaining all info I should know about staying there.
Also ended with his wording "sorry for inconvenice" translated from google :)

I would strongly recommend to stay here. So impressed. The room is soooo clean with lil kitchen ;))

  • Stayed March 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
フレッスクテイイン白金, フロント オフィス マネージャー at Flex Stay Inn Shirogane, responded to this review, April 26, 2014
Thank you for staying at Flexstay Inn Shirogane.
We’re glad to hear that you had a significant stay with us.
There is a grocery store and super market within walking distance from the hotel. There is a bus stop called “Kitazato-Kenkyujo”, very close to this hotel, it is quite convenient to reach Ebisu or Shibuya  
We’re looking forward to welcoming you again in the future if you have a next opportunity.
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Tokyo
1 review
3 of 5 stars Reviewed October 24, 2013

My stay was a last minute one so I can't complain, but one thing I would have appreciated was a mold-free bathroom. Other than that, the area where the inn is situated had great bars and restaurants that for the neighborhood establishments alone I wouldn't mind staying there again.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wm-shirogane, フロントスタッフ at Flex Stay Inn Shirogane, responded to this review, October 26, 2013
Thank you for staying with us.

We are glad to hear that you enjoyed your stay with us.
About the bathroom, we are sincerely sorry that it was not satisfactory.
We give priority to customer satisfaction, so your valuable feedback will help us improve our service.

Next time you come to Tokyo, we hope you will choose us again for your stay.

We look forward to serving you in the near future.
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Nagoya, Japan
1 review
5 of 5 stars Reviewed July 23, 2012

Great, great, great place to stay! Got lost and the staff actually came out to find me by bike. Very kind and polite staff too. Simple, no frills hotel, but it has everything one would need for a long term stay (I only stayed for two nights though, but wish I could have stayed longer!).

The price and location were perfect for my weekend trip to Tokyo (near many of the subway and train stations and in walking distance from my conference), but I would gladly live here if I was a single guy in Tokyo. Fellow hotel patrons eclectic, but polite and kind. Some seemed well refined and not one person was creepy at all. Highly recommended.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wm-shirogane, フロントスタッフ at Flex Stay Inn Shirogane, responded to this review, October 26, 2013
Thank you for staying with us.
We are sincerely sorry for replying too late.

We are so happy to hear that you were satisfied with our service.
Our serviced apartment has amenities that will make your stay more confortable whether you stay with us for one day, one week or longer.

There are exellent bars and restaurants in the neighborhood, so next time you stay with us, we would recommend you check out some of them.

We look forward to serving you in the near future.
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New York City, New York, USA
1 review
4 of 5 stars Reviewed July 17, 2012

the mansion is in ebisu which is a quiet place away from the hoo-haa of the city. a lot of good restaurants and bars in the neighborhood. most of them are foreign bars. a lot of tourists live in this neighborhood so it feels nice to stay here,

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wm-shirogane, フロントスタッフ at Flex Stay Inn Shirogane, responded to this review, October 26, 2013
Thank you for staying with us.
We are sincerely sorry for replying too late.

We are so glad that you enjoyed your stay with us.
As you mensioned, there are exellent restaurants and bars near our serviced apartment.
There are convenience stores and supermarkets in the neighborhood too, so you may cook
in your room and relax.

We look forward to serving you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 27, 2012

If you're not looking for luxury, and are planning on getting a well-located space where you'll only be spending the nights [Tokyo has far too many things to experience to be staying in] this is the best priced hotel in the whole area. Located a short distance from Shibuya, and a short walk to a regular bus route that takes you there, it's a perfect fit for those wanting to save some money.

Be wary though that the rooms are tiny, and unless you are lucky enough to obtain a room on the third, south facing floor, you won't have much of a view--if any sunlight. The walls are also quite thin, so if you are unlucky to share a loud neighbour, you'll be listening to their late night escapades as I had the luck to on one night. Other than that, it's what you pay for, but considering the proximity to public transit and great food [Ebisu], it's a good choice.

The nearby neighbourhood has some great bars and restaurants, including one of the best Italian pizza joints in all of Tokyo. It's a quiet, mostly residential neighbourhood, so no hustle and bustle at night. Convenience stores are close by and open all night. There are also a few supermarkets within walking distance [Queen's Isetan in the lower portion of the Shirokanedai station building being the best].

For the most part, you can expect a quiet and safe stay. With free wired internet and a television in the room, you'll have things to occupy your time.

Bring extra towels!

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Flex Stay Inn Shirogane

Address: 5-10-15 Shirokane, Minato 108-0072, Tokyo Prefecture (Formerly Weekly Mansion Shirogane ウィークリーマンション白金)
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Hotel Style:
Ranked #74 of 97 Hotels / Ryokan in Minato
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Flex Stay Inn Shirogane 2.5*
Number of rooms: 85
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Also Known As:
Flex Stay Inn Shirogane Tokyo, Japan

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