Ok, got a room fairly cheaply. I contacted th hotel about an upgrade (and received one). I asked because I was a gold member so thought us was worth trying. I was sent a confirmation of the upgrade and price- based on what I reserved for in my first booking. When it came to check in, I received the upgrade and I also received the upgrade fee which when combined with what I had paid for my first reservation was more expensive than what I could book online for the same room on the day. When letting the check in staff know this it didn't seem to make a difference or register for that matter. And since I was paying not my company, I told them to cancel the upgrade. I could live without being on the executive floor. A little disappointed with the process and double information from the hotel, but lets just put that down to being their second language.
The room: we stayed in one of the normal rooms. The interior is heavily influenced by classic European flavors, which can give the room a feeling of being old and outdated. It is but you can also see the effort in the room. The room is large, the bathroom is classical with a lot of marble, there is matching writing desk, makeup mirror, chest if draws, bed end chair and lounge sofa. Despite all these items the room does not in any way feel squashed. In fact, in size alone, its probably the biggest hotel room I have stayed in for this hotel chain in Japan. The interior is not my preferred cup of tea but it is still nice.
The view is inhibited by an apartment block next door and gives a feeling of lost privacy but for the price we paid I can't really complain. I think the Westin in Tokyo is regarded as a category 6 SPG hotel. I personally would not say it is any higher than a level 5 but probably more like a 4.
The prices for food and services within the hotel are mind boggingly expensive and should be avoided at all costs unless money is no issue and $40 for a standard burger and nearly $20 for a chocolate smoothie is normal for you. One little thing I noticed, they have a carry bag in the closet that, whilst is a nice touch was also offered at the Westin in Sendai. However there, they also offered a larger bag as well and with a wife in toe was very useful as an additional carry bag to carry all the junk she bought (I mean that in the nicest possible way).
Would I recommend this hotel? Yes.
Would it be a MUST stay hotel? No.
Location? Fairly good, a little walk from the train staton but certainly not strenuous even with suitcases in toe.
Getting there from the airport: you can take the bus shuttle but I prefer to take the train, much more comfortable and reliable. It will cost more but I think it is worth it.
- Official Description (provided by the hotel):
- The epitome of immaculate Japanese service, we tailor each guest's stay with personal, instinctive, and heartfelt hospitality. Enjoy the quietness in an upscale neighborhood of central Tokyo while staying close to the heart of actions happening at popular downtown sites. ... more less
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- Also Known As:
- The Westin Tokyo Hotel Meguro
- Westin Hotel Tokyo
- Westin Hotel Meguro
- Westin Tokyo
- Meguro Westin
- The Westin Tokyo Meguro