We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service, great accomodations, great location” 5 of 5 stars
Review of Royal Park Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Royal Park Hotel to your Saves list
Royal Park Hotel
4.0 of 5 Hotel   |   2-1-1 Nihombashi Kakigaracho, Chuo, Tokyo Prefecture 103-8520, Japan   |  
Hotel amenities
Ranked #7 of 80 Hotels / Ryokan in Chuo
Santa Barbara, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great service, great accomodations, great location”
5 of 5 stars Reviewed July 17, 2013

The staff is friendly, extremely helpful, and communication is easy. The room I stayed in was well appointed, comfortable, and had all necessary amenities. Best of all, access from and to Narita was simple and quick, and getting around the city was also easy from here. I've stayed elsewhere in Tokyo on my many previous trips, but I'll be coming back here from now on.

Room Tip: I'd spring for an executive floor room. The lounge alone is worth it.
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

644 reviews from our community

Traveler rating
    300
    252
    74
    12
    6
See reviews for
103
144
65
294
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
London, UK/Detroit, MI, USA
Senior Contributor
47 reviews 47 reviews
47 hotel reviews
Reviews in 33 cities Reviews in 33 cities
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed July 15, 2013

I stayed at the Royal Park hotel whilst on a business trip because it was close to my office. Needless to say, its proximity was not worth it. The property should be avoided.

Above all, the worst thing about this hotel is the air conditioning (if you can even call it that). I had it set to the lowest possible temperature and it was still hot - there is no way to control the fan's speed as well. If there was such a thing as an "extra low" setting, this was the unit was set to. I couldn't sleep at night and they didn't even have a fan to give me. Furthermore, the window doesn't open (not that this would help much). This can be unbearable in the heat of Tokyo's summer (33+).

There were other issues as well. I was booked into a room with a double bed and they tried to tell me that I actually booked a room with two single beds. I had to argue with the front desk staff and have my travel company call them (because I didn't have a confirmation printed out, which they insisted I provide them).

Eventually, I decided to switch hotels. I told them I was checking out early and, again, they put up a fuss by saying that I couldn't! I told them my rate allowed me to do so and, after getting into a lengthy discussion with the manager, I was finally allowed to leave. I moved to the ANA Intercontinental, which is a FAR better property and even had a lower corporate rate (at that point, I didn't care that I would have a 27 min commute to my office).

Some other thoughts:

Location - It is easily accessible via an attached metro station and a bus terminal with direct links to Narita. There isn't much else in the area except for a few restaurants, many of which are closed on the weekends, and mini-marts. There is a Starbucks about 10 min walk away. There are great areas of Tokyo, but this one doesn't showcase the city well.

Service - Per my above complaints, I wasn't that impressed with the service. The staff's English was okay to poor.

Food - I ordered room service once. It wasn't good and I never tried it again.

Rooms / property - They are small and clean. What you would expect from a 3 star hotel. Oddly enough, your key into the room is a skelton key. It may sound quaint, but I found it annoying to carry around. In general, the best way to describe the property is that it looks like something out of the early 90s.

Other points - The Internet is free (wireless and wired) and works well.

I am sure you won't be surprised that I won't stay at this hotel again. Tokyo is a great place, with many different properties to stay at. I don't see any reason why this one should be considered. I travel a lot for business and I can't understand why there are so many good reviews.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2013

The Executive Floors of this hotel right up the elevator from the Suitengu metro station, on the Hanzomon Line, make this a great place to relax in the bustle of Tokyo. Rooms on floors 16 to 19 have full amenities, but the best parts are the free self-service cocktail hour from 6 to 8, with an assortment of light nibbles, and the full made-to-order breakfast on the 20th floor. The breakfast is far better than the average buffet and the chef will make you an omelette to order. It is a great way to start the day whether you are sightseeing or on business. This is not the best hotel in town, but it is certainly one of the best values for the price.

Room Tip: Higher floors are more expensive, but the extras make them worthwhile.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian, Michigan
Top Contributor
1,307 reviews 1,307 reviews
178 hotel reviews
Reviews in 330 cities Reviews in 330 cities
552 helpful votes 552 helpful votes
5 of 5 stars Reviewed July 15, 2013

I have stayed at the Royal Park five or six times as it is close to the office where I do business in Tokyo. I used to stay here as a rule but the price became a little too high when the US dollar bottomed out against the Japanese yen. Now that it has recovered substantially, I am once again in a position to stay here a little more often. The location is terrific as it right next door to TCAT, a common destination for buses from Narita (about 50 - 60 minutes) and Haneda (about 20 - 25 minutes). It also allows access to the Suitengumae Metro station directly from the lower level of the hotel. For the price you pay, the accommodations are quite good, the service is excellent and the breakfast buffet is top notch. The rooms are spacious and very clean. The facilities are a bit on the older side but they are very well kept. The staff are extremely polite and efficient. Use of English is never a problem. The concierge is always helpful when you need directions on somewhere to go or how to get about on the train or subway. That was reinforced on my recent stay as the advice I received was quite useful. The price is still a little high but it is very reasonable when considering prices in general in Tokyo. I certainly feel I get a good value for what I pay. If Nihonbashi is a convenient place to stay for your visit, this is a great choice.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Top Contributor
82 reviews 82 reviews
57 hotel reviews
Reviews in 37 cities Reviews in 37 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 5, 2013

It was my first trip to Japan in December 2012, i was fed with loads of information from my friends and colleagues about Japan.....and nothing was true. For me this was a heavenly place.

About Hotel..

To start off, the hotel was very good..spacious...and perfectly located. The airport bus terminus was located in the adjacent building complex and and metros stations within 250 meters from the hotel. The service was fantastic, reminded me of Taj quality of service. The sleep quality, the upkeep...was exceptional. Highly recommended place. However from cost point view, Japan is very expensive, because of their weak currency!!!

About Tokyo...

Distance from Airport to hotel via airport shuttle bus( Which is frequently available outside airport terminus, for which the ticket needs to be collected near the exit gates) was about 45 mins.

Though Tokyo was more a commercial district, the strange thing that i noticed was, it was a young crowd all over, old people were usually found near temples.

Coming to Metro, one thing that every visitor needs to experience, the metro during peak hours. There is a dedicated guard with white gloves on, just to stuff people in. Be ready to be completely sandwiched!!!!!

would highly recommend this hotel and Japan to any traveller who is looking towards eastern part of the globe.

When in Japan, you need to try the Shinkansen or the Bullet train...The routes that we tries was Tokyo to Osaka and Hiroshima...Amazing feeling....a life time experience..

Room Tip: November and December is the time to visit Japan, hotel is very crowded, However, it would be cold...
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tdot
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 4, 2013

Ok so it's not super modern sleek and a little old school but it has great service, breakfast included, pool and gym ( currently under renovation) and is close to the metro. The rooms can be tiny so if you can splurge for a larger room, do it. We didn't know so we had two twin beds. Also, there are English speakers here, always a plus in my book.
It's also very clean....huge for me. I will never stay in a dirty hotel. Other options exist but this is too bad.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 3, 2013

Royal Park is a proper high end hotel, there's not too much to say except that is ticks all boxes: great location (near the City Air Terminal and directly above an underground station), modern and clean rooms, friendly staff, great dining and rooftop bar. It's not an economy hotel, you pay for all these and you definitely get the value for the money.
I have to add one special note though, for the breakfast. You really have a lot of choices here, and all is prime quality! Vegetarian or non-vegetarian, you can sure have a breakfast with a vengeance and then some, in the form of countless deserts, fruit choices and juices. I went for the scrambled eggs which the chef makes in front of you from fresh eggs - and I still think of them sometimes and get in the mood for scrambled eggs!
Royal Park is a nice taster of Tokyo and by its location it will help you to an easy accommodation with the city, especially if it's your first time. I can only recommend it!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Royal Park Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Park Hotel

Address: 2-1-1 Nihombashi Kakigaracho, Chuo, Tokyo Prefecture 103-8520, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Chuo
#3 Luxury Hotel in Chuo
#4 Business Hotel in Chuo
#6 Romantic Hotel in Chuo
#7 Family Hotel in Chuo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Park Hotel 4*
Number of rooms: 407
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Priceline, Cheap Tickets, Despegar.com, Agoda, BookIt.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Royal Park Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Royal Park
Royal Park Chuo
Royal Park Hotel Tokyo, Japan

Owners: What's your side of the story?

If you own or manage Royal Park Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.