Three and a half years stay in Osaka and visited Tokyo several times for business, this hotel is the best in my experience. Once we open the room, it's well decorated with modern style, wide spring bed for 2 of us (the space between us is quiet enough), comfortable toilet and bathroom, a set of towel and pajamas, free wifi, petite kitchen and refrigerator. The onsen and sauna was very nice although we didn't try it. They gave a free soba as i read from another travellers. The staff is very polite and helpful with good English. The shuttle bus driver help us to pick up and down our heavy luggage and drive carefully before stopping in front of the Yaesu central exit of Osaka station. They also provide microwave in the 2nd floor which is good to spend time for breakfast. The location is not so far from Hatchobori station, but for old people it's kind a bit far. We took 10 minutes from exit 2 (using elevator) maybe it's faster from exit 4. The only problem is there is an 7-8 y.o boy inside the woman onsen, maybe they came with their mother... but it turn me off of using the onsen. I don't understand about the rules, but i prefer surrrounded by women only in the onsen. Overall, I'm really recommend this hotel and would like to stay again.