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“Great hotel, but not worth the price” 3 of 5 stars
Review of The Peninsula Tokyo

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The Peninsula Tokyo
5.0 of 5 Hotel   |   1-8-1 Yurakucho, Chiyoda, Tokyo Prefecture 100-0006, Japan   |  
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Ranked #7 of 59 hotels in Chiyoda
Wuhan
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Great hotel, but not worth the price”
3 of 5 stars Reviewed November 11, 2012

This is a great hotel if you are in Tokyo on holiday without children, and you have time to spend in the hotel with your partner. It's not the right hotel for a short business trip because you are unlikely to get chance to appreciate the great facilities. These include walk in wardrobes, fantastic views, separate sitting areas in the rooms, a great gym and pool with inconvenient opening hours. There is no buffet breakfast, only table service, which is fine if you have time, but not if you're on a schedule.

This hotel is great, but just not good value for business travel.

Room Tip: Try the Conrad Hilton or the Okura if you are travelling for business
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 8, 2012

Tokyo has quite a few great hotels but none are situated in the heart of Ginza the city's best shopping area except the Peninsula. This hotel is a few mins away from everything from shops to restaurants. Living there cuts costs of taxis drastically. Views of the city are stunning, some rooms even have a view of the Imperial Palace gardens. The rooms are spacious considering that hotel rooms in Tokyo are known to be small. The bathrooms have electronic bidets that open and shut automatically and have heated seats. The service is great and staff are courteous.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 8, 2012

Stayed a night at The Peninsula on my way back frm Osaka to Frankfurt. The hotel is truly elegant, top-class standard (as good as any Four Seasons or Mandarin Oriental I've been to anywhere, and better than most) and the rooms strike the right balance between elegant, stylish, warm and welcoming. The breakfast was top notch, and the location is right on Ginza street, Tokyo's equivalent of Fifth Avenue. Highly recommended.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed November 6, 2012

We loved this hotel. Great clean rooms with tons of fun amenities in the room. The room was fantastic. Beautiful decor & a fantastic view. The bathroom had a huge bathtub you could put three people in. The location in great for Ginza. Also the subway station is in the basement.
When we go back to Ginza this is our home. Loved everything about this place.
Staff are very nice & helpful. The front desk supervisor Mr. Morita did a great job & took care of us very nicely. Because he was so helpful & fixed a small problem very quick, we will return.
Thanks Mr. Morita!!

Room Tip: it's always good to be high up!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubai, Dubai, United Arab Emirates
Top Contributor
228 reviews 228 reviews
58 hotel reviews
Reviews in 33 cities Reviews in 33 cities
178 helpful votes 178 helpful votes
5 of 5 stars Reviewed November 6, 2012

very good service , high in quality , relaxing atmosphere , prime location , very attentive and welcoming , you feel that everyone there is ure personal buttler.

however my constructive critisisim would be some facts couldnt be changed and some they need to address like ,rooms are very small and compact , the lobby isnt so spacious. yet i understand and apreciate the beauty of its design, however it tend to get over crowded in the lobby restaurant and extremely noisy which kills the family friendly scene , specially with people getting drunk (i assume ) and start laughing out loud

price issue is also a concern , its too expensive , lacks the wow factor

but overall its a classy hotel

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Usa, Japan
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 31, 2012

Having stayed off and on over the last 4 years I can't speak highly enough of the staff, location, services and hotel amenities. Close to Marunuchi business district, 7 min. walk to Ginza, Imperial palace across the street with Metro (subway/underground) in basement the Peninsula is nicely positioned. This is an up-to-date hotel (built in last 5 years or so) with all the gadgets you would ever want in the room (auto shading, temp control, lighting) coupled with a unique feature set that makes your stay even more pleasant. They invested in a sliding heavy wood door that separates the bedroom from the hallway to door and bathroom/separate closet area (for most rooms) which the the effect of shielding outside noise (those that travel a lot understand the noise most hotels have) and have a valet box in closet area for clothing, newspapers, etc. There is 24 hr clothing service coupled one of the most beautiful spa/pool areas you will ever see (treat yourself to a SPA visit and enjoy massage plus their various showers, steam, "quiet room". Fitness center is smallish but has top notch LifeFitness cardio plus 8 machines for all body parts.

Food is outstanding but with tokyo carrying the most numerous Michelin rated restaurants that should be expected. Breakfast is in lobby....its not particularly private so if you require a more private setting for business walk two blocks down to Imperial Hotel and go to Les Saisons on 2nd floor. If you like Italian try Elio Locundo a quick 10 min. cab ride from hotel and have the sausage raviolis....small restaurant but great food, service.

Room Tip: Back of hotel face train...request a higher floor room away from that side and closer to Imperial pa...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, DE
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2012

My husband and I stayed at the Peninsula Tokyo for a 1.5 week vacation plus visit with extended family. The hotel room was much larger than expected, especially for Tokyo. We appreciated having a segregated dressing room to store our luggage and clothing in. The bathroom was such a pleasant surprise after a long flight from the US. The rooms were very quiet and the room darkening shades helped us to recover from jet lag when we took some extended afternoon naps.
Housekeeping was top-notch with excellent attention to detail. Our room was cleaned two times per day; the initial cleaning and again at turn-down service. The staff was friendly, polite and accommodating.
Room service was very good. Breakfast (included in the hotel rate) was great and offered an over abundance of food. Laundry & dry cleaning service was very good, too. The concierge was very helpful to us each time we asked for directions, particularly since we don't speak Japanese.
Location was great: very close to the imperial gardens, Ginza shopping district, tokyo station, fish market, etc.
We had dinner one night at Peter. The food was very good, but not my favorite meal in Tokyo, perhaps because it didn't seem to make sense to have an indulgent French meal when traveling as far as Japan. While the meal was pricey, the serving sizes were unexpectedly large. My husband and I agreed that we would not have ordered a first course had we known how large the entrees were. We returned to Peter a few times for drinks at the bar. The bar and restaurant offers excellent views of the city and is a great place for a night cap.
We used the fitness center and pool facilities. The high level of service and attention to detail were apparent there, too. Didn't use the personal trainer service, but we thought about it. Same with the Spa.
Nothing at the hotel is inexpensive, but the same can be said for Tokyo in general. I highly recommend the Peninsula Tokyo and will stay there again when we return.

Room Tip: We had a King Deluxe room, without any special palace view and we were very pleased.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Peninsula Tokyo

Address: 1-8-1 Yurakucho, Chiyoda, Tokyo Prefecture 100-0006, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Chiyoda
#6 Family Hotel in Chiyoda
#6 Luxury Hotel in Chiyoda
#6 Romantic Hotel in Chiyoda
#7 Business Hotel in Chiyoda
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Tokyo 5*
Reservation Options:
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Also Known As:
The Peninsula Tokyo Hotel Chiyoda
Peninsula Hotel Tokyo
Peninsula Hotel Chiyoda
Peninsula Tokyo
Chiyoda Peninsula
The Peninsula Tokyo Japan

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