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“Strongly recommend.” 5 of 5 stars
Review of The Tokyo Station Hotel

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The Tokyo Station Hotel
4.5 of 5 Hotel   |   1-9-1 Marunouchi, Chiyoda, Tokyo Prefecture 100-0005, Japan   |  
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Ranked #8 of 59 hotels in Chiyoda
Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Strongly recommend.”
5 of 5 stars Reviewed June 19, 2013

Perfectly located near the station. The building extraordinary and monumential. Just renovated to fantastic standard. Not many Europeans have yet found this pearl which I strongly recommend. Friendly staff.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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260 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Honolulu
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2013

One of the best hotels I've stayed at. Excellent efficient staff and service, beautiful room, awesome location. If you're fortunate to stay here, do. Get a room facing the street-- view is lovely. (I faced the Shin-Marounochi building and pedestrian traffic in front of the hotel. View was nice enough that I bought a few excellent bentos from the nearby Daimaru food hall and enjoyed them looking out the windows.) Otherwise, you'll be facing inwards which, I think, is just a wall.

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 13, 2013

This place is expensive let me just get that out of the way we had flown into japan realised we couldn't get our JR rail passes yet and had to find a room to sleep, walked into the closets place (Tokyo Station Hotel) the building is gorgeous, we could only get a superior King, cost us about 500AUD, WORTH it, Bed so comfortable you'll never want to leave. amazing shower facilities so much space. best sleep I had in the entire month

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
71 reviews 71 reviews
45 hotel reviews
Reviews in 39 cities Reviews in 39 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 5, 2013

This completely renovated Taisho Period Hotel means a lot to the people of Tokyo.
It is a Landmark with a lot of memories.
The renovation was nicely done with
attention to minute details.
The ceiling is high ( over 3 meters), and the rooms size is generous for Tokyo,
around 22 sq meters.

Room Tip: There is Little Natural Light for the rooms facing the Dome.
See more room tips
  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Vancouver, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 3, 2013

Absolutely no complaints about our two night stay at the end of our three week trip in Japan. The location in the station (we had a dome room overlooking the activity) was terrific for last minute shopping around Tokyo as well as departing on the Narita Express when it was time to go.

Concierge was extremely helpful. Room was perfect, great amenities/facilities, including state of the art keys, lighting in the room etc. The hotel was generally very quiet and enjoyable. Loved it.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
87 reviews 87 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 2, 2013

We stayed for just night at the end of our stay in Japan, mainly for ease of transportation.

The hotel building is stunning, you will find many Japanese outside taking photos.

The reception staff are very efficient and helpful.

The room was miles away from the reception and took 5 minutes to walk to. The room was small with very high ceilings which helped. The view was of a station platform. The bathroom was small but well equipped.

The location is very good. All transport links are obviously literally on your door step. Get the metro about. VERY EASY.

There is a shopping centre directly opposite hotel with some cool shops and places to eat.

Walk to Ginza from hotel only 5 -10 minutes.

One slight annoyance with the hotel was that on returning from dinner at a local restaurant my husband and I fancied a night cap, it was about 11pm, the lobby bar was shut and the other bar on the 2nd floor (i think) is very small and they had no room for us. For such a large hotel you would expect to be able to get a drink or coffee etc before midnight.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
131 reviews 131 reviews
85 hotel reviews
Reviews in 79 cities Reviews in 79 cities
255 helpful votes 255 helpful votes
3 of 5 stars Reviewed May 3, 2013

Stayed here for one night as it was the last hotel in Tokyo with any rooms during golden week. £200 a night exc breakfast.


The property

Very smart shiny newly done up old station hotel next to the main station. The décor is first class – deep carpets, new paint, shiny brass, great marble. The hotel has small public areas (one lounge, which was so full there was a queue to enter), small reception. Right next to the station so great for train travellers.


The room

The rooms are in two lines – one line looks out over the plaza in front of the hotel (and has large rooms), the other looks out onto the wall of the station six feet away, and so is dark and pokey. We were in the dark rooms. The room was barely 100 feet (cats quite safe). Apart from size and the lack of light and outlook, the room was smart. The window was sealed, making the room feel very stuffy.


The bathroom

Good sized bath with a power shower over. Not huge but large enough, good smellies.



The bed

Very comfortable queen sized bed, nice cottons, good bedside lighting.


Ambient noise and light

Good curtains closed out the light, but some piece of electrical gear whined outside all night in a maddening falling and rising tone.


Other comments

Tokyo is expensive, so maybe my frame of reference is not great, but while I would not have minded paying £200 to look out upon a view with 200 feet, I objected to paying £200 to look out on a whiny wall, so this was not a great experience.

Room Tip: The rooms at the back of the hotel look out on the wall of the station six feet away
See more room tips
  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Tokyo Station Hotel

Address: 1-9-1 Marunouchi, Chiyoda, Tokyo Prefecture 100-0005, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Chiyoda
#7 Family Hotel in Chiyoda
#7 Luxury Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Tokyo Station Hotel 4.5*
Official Description (provided by the hotel):
Historic Tokyo, Japan HotelOne hundred years of experience has prepared us to move forward to the next generation. The Tokyo Station Hotel has a rich history, and is proudly a designated Important Culture Property of Japan. This Central Tokyo hotel preserves its deep rooted heritage and provides guests contemporary accommodations and unparalleled hospitality. The luxury guestrooms are housed in the hotel's iconic red-brick building, and over the past century have been called home by famous writers and prominent worldwide figures. The hotel is located in the heart of Tokyo, Japan overlooking the Imperial Palace. The Tokyo Station Hotel is directly connected to the JR Tokyo Station Marunouchi, for convenient travel throughout Japan. The hotel is also located just 30 minutes from the Haneda Airport Station by Tokyo Monorail; and 60 minutes from the JR Narita Airport Station by Narita Express. ... more   less 
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Also Known As:
Tokyo Station Hotel
The Tokyo Station Hotel Japan

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