I had been waiting and hoping patiently for this place to open, having stayed across the street at the very nice Marunouchi hotel. How happy I was to see what a sterling job they did of bringing back the luxury hotels of yesteryear. Equal in all respects to those great dames of the past, just meandering around the huge property made you feel as if a duke, duchess or emperor might appear just around the corner!
I read many of the other reviews for this hotel and have trouble understanding any of the negative remarks. Of course I understand that people have different tastes and experiences, but in all ways I found my experience here to be top rate.
I think I must have stayed in the same "Dome" room as some of the other reviewers, because I found the same amenities and furnishings, including the crystal chandeliers, the huge and wonder "rain" shower and the separate "personal" room with the porcelain "throne." No one mentioned, though, that this "throne" was one of the technical marvels of the bathroom age, a Toto "Washlet" that does everything for you when you "use" the facility except powder your bottom. No need to even touch the thing! From raising the lid to flushing and lowering it, and everything in between, this is truly a marvel of the age, and something really special. I would like the "not so" Grand Hyatt hotel in New York to come and learn something about great hotel bathrooms!
I didn't notice anyone's commenting on the lovely spa downstairs. I didn't use all their services, but just visiting the Japanese style bath (I was told you can't call it an onsen because they don't have natural mineral water being piped up from under the ground) made for a very relaxing experience. As I'm sitting in my room right now, I believe I'll be making a quick trip down there for an invigorating soak when I finish this.
So I basically have to agree with all the good comments that were made about this hotel, from the "surprisingly quiet" comment to "Great Hotel in the heart of the city." I definitely will stay here when I visit Japan again, because it's worth every penny you have to spend on it. A wonderful time here!
Be sure you get one of the "dome" rooms that overlook the concourse of the station. It...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.