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“Good location ,nothing else” 3 of 5 stars
Review of Marunouchi Hotel

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Marunouchi Hotel
4.0 of 5 Hotel   |   1-6-3 Marunouchi, Chiyoda 100-0005, Tokyo Prefecture (Ginza / Tokyo Nihonbashi)   |  
Hotel amenities
Ranked #23 of 65 Hotels / Ryokan in Chiyoda
New Delhi
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Good location ,nothing else”
3 of 5 stars Reviewed May 25, 2013

Stayed 2 times this month.
Great location, poor service, tiny rooms.
Breakfast is very ordinary and the concierge is clue less.
there are many more hotels in the area to choose from to pay USD 350 a night, i thought was a bit too much.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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265 reviews from our community

Traveler rating
    73
    145
    34
    8
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Houston, Texas, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 20, 2013

I've stayed here at the hotel on two different occasions and both times I had some of the worst "motel-grade" internet I've ever experienced.

The connect is intermittent and not all that fast when you compare what you get at any APA hotel.

If you consider internet speed and reliably important I would discourage anyone from staying at this hotel in the strongest terms possible.

While the lobby and rooms are certainly larger and nicer than other, more reasonably priced hotels nothing else about it warrants how much the place costs, not to mention how much everyone around it costs.

If you want to stay someone luxurious/high-class I would suggest the Tokyo Metropolitan Hotel Marunochi, which is right across the street and is often confused for this place, which is a misunderstanding this hotel takes full advantage of.

Room Tip: Don't stay here, the internet is horrible and everyone is twice as expensive as it should be. Th...
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  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
61 reviews 61 reviews
61 hotel reviews
Reviews in 34 cities Reviews in 34 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed May 6, 2013

Stayed there 2 nights in late March.

What a nice boutique hotel next to Tokyo Station. Convenient located for business trip rather than for pleasure. I like the size of the room (reasonable size for Tokyo standard). The moment stepped into the hotel one can feel the tranquility and stylish decor. Room was very well decorated and has the nice view of busy Tokyo station. Staff are friendly. Didn't try the restaurant but it looked pretty nice,

I like this much better than the Metropolitan Marunouchi Hotel that I stayed before.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
145 reviews 145 reviews
44 hotel reviews
Reviews in 68 cities Reviews in 68 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed April 14, 2013

This Marunouchi Hotel is situated incredibly conveniently in front of the Tokyo train station, about 1/2 an hour from the Haneda airport. The interior of the lobby is characterized by rich wood paneling, hushed tones, and dimmed lights - it's very relaxing and makes for a very luxurious atmosphere. The rooms are spacious and really quite comfortable. The desk is roomy, with convenient power. Each room has its own dedicated wifi connection - so signal couldn't be better - and ethernet plug. Speed is blazingly fast. The furnishings are extremely comfortable, clean, and well maintained. Indeed, there is a rare thoughtfulness in terms of room design. For example, the bedside has a panel that allows you to turn off all of the lights without getting out of bed. The mattress was firm and comfortable.

You can have a breakfast buffet in two restaurants - once with Western food and the other Japanese. The Western one had adequate though not overabundant offerings, service was very attentive and snappy, and the atmosphere was really quite comfortable. From the front desk to the restaurant - all staff was professional, courteous, and very helpful. Overall, this was a really very satisfying hotel experience - it's what a hotel really should be. I very much recommend it. Note - no fitness center if that's important to you.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 13, 2013

First of call, be careful: There is a Marunouchi Hotel and a Hotel Marunouchi. Double-check where you book and don't mix them up, even if they are just a few blocks away from each other.
The Marunouchi Hotel is an excellent hotel as you would expect if for this price and for a country like Japan. Its location has to be mentioned: It is right next to the Tokyo main station. Take the excit Marunouchi North and it is just across the street. The breakfast buffet is a bit small and disappointing.

Room Tip: The higher the better - for the view.
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Miami, Florida
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 8, 2013

This hotel is situation in a very convenient location - right at Tokyo Station.
From Narita Airport, it is an hour train ride on the Narita Express to the hotel.
Also, this station has all the major train lines runing through it that one can practically go anywhere in Tokyo from this station.
It is a boutique hotel that has shopping malls centered around it, with lots of restuarants to choose from.
The rooms are of Japanese standard - small but manageable.
Service from the hotel staff is excellent.

Room Tip: Their deluxe corner rooms are slightly bigger.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Royal Tunbridge Wells, United Kingdom
Top Contributor
166 reviews 166 reviews
32 hotel reviews
Reviews in 44 cities Reviews in 44 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed April 3, 2013 via mobile

Whilst I had asked for an early check in, as I was on the overnight flight from London, my room wasn't ready when I arrived at around 11 am. However, they gave me access to another room so that I could shower and change before my first meeting. All very helpful without any fuss.

I'd say that the hotel is nice and does get the key things right for me. The bed was comfy and there was a good shower.

The hotel is very convenient to the main railway station. I got the Narita Express from the airport and it was much quicker and cheaper than a taxi.

Only had a quick lunch which was efficiently delivered and tasted ok.

Staff were all very helpful but it's Japan so you'd expect nothing less!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marunouchi Hotel

Address: 1-6-3 Marunouchi, Chiyoda 100-0005, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Luxury Hotel in Chiyoda
#14 Business Hotel in Chiyoda
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marunouchi Hotel 4*
Number of rooms: 205
Reservation Options:
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Also Known As:
Marunouchi Hotel Chiyoda
Marunouchi Hotel Tokyo, Japan

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