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“Average, but comfortable” 4 of 5 stars
Review of Hotel Grand Palace

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Hotel Grand Palace
3.5 of 5 Hotel   |   1-1-1 Iidabashi, Chiyoda, Tokyo Prefecture 102-0072, Japan   |  
Hotel amenities
Ranked #34 of 58 Hotels in Chiyoda
New York City, New York
Top Contributor
72 reviews 72 reviews
8 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
“Average, but comfortable”
4 of 5 stars Reviewed July 15, 2013

The location doesn't have much surrounding it, but if you're up for learning the subway, or taking a cab to where you want to go, it is a good hotel. The breakfast buffet caters well to both western as well as Asian pallets, and was a very decent way to begin the day. It is near to a few metro lines, which makes getting to other areas easy.

Room Tip: Be sure to ask for a non-smoking room if that is important to you. The smoking floors were noticeabl...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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205 reviews from our community

Traveler rating
    54
    102
    38
    8
    3
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41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 30, 2013

This was the first hotel we stayed in while visiting Japan. It is located in the business district of Tokyo, so it was fairly quiet during the weekend, but there were still plenty of restaurants and other businesses open. The room was extremely clean and fairly roomy, but the AC only went down to 68 degrees F, so the room felt a bit humid and warm at times. WiFi is only available in the hotel lobby, but the room does have a high speed connection. Finally, the hotel has several restaurants and spas, but lacks a fitness room. All in all, the hotel provided a very pleasant stay.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Murwillumbah
Top Contributor
91 reviews 91 reviews
50 hotel reviews
Reviews in 55 cities Reviews in 55 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 7, 2013

We were part of a tour group in Tokyo - there to watch the World Cup Qualifying game - Japan vs Australia and we stayed at the Grand Palace for 4 nights. It was quite a bit swankier that what we were used to. The extra cost seems to come with the size of the lobby and the number of restaurants in the hotel more than a greater quality of room and facilities. If that's what you want then this is a perfectly good choice. A buffet breakfast - foods of all sorts - was included in the tariff, which probably came to about 28,000 Y per night for a twin room.

A good location - close to a number of subway lines and a 20-30 stroll down to the Imperial Palace. The 5km running track that circles the Imperial East Garden is a great place to get your day started.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manila
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 17, 2013

The location of the hotel is good. While not in a shopping area, there is Kudanshita subway station just down the street with three train lines that one can easily take to areas like Shinjuku and Shibuya. A short walk to the right of the station, and there is Yasakuni Shrine and Kitanomaru Park, and going through the park would take one to the Imperial Palace East Gardens. Right by the hotels are restaurants like Jonathans and Royal Host, as well as several convenience stores where we bought cheaper meals that we asked the clerks to heat up. McDonalds is also around the corner of the major intersection, where the subway station entrances are. The hotel is a pick up point for JTB Sunrise tours, and the Narita airport limousine bus stops right by the door.

The hotel room and bathroom were very clean. The décor is not modern or fancy, but it was pleasant to return to the hotel room after a tiring day. The beds were comfortable, and the room was quite large. There were three of us, and we could all move about easily. There was a small fridge, and there was free Japanese tea. There was no complimentary bottled water or coffee, though. The TV had one English language channel – CNN.

Hotel personnel were polite and efficient. They easily understood our requests (in English) and carried them out promptly.

All in all, the hotel is a good mid-range choice for those who prefer being near parks rather than near shopping areas.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 16, 2013

I had stayed at this hotel for 2 times and enjoyed my stay.
It's close to the metro station so no worry to walk back to your room after an exhausting day.
This hotel is not fancy but has bigger room. Nice and clean.
Service is good. The surrounding area is quiet.
The only cons is no wifi..

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
Reviews in 34 cities Reviews in 34 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 10, 2013

This is not a stylish modern hotel but you will find it pleasant.
Nicely located, you can easily travel around. Rooms are correct, clean, but small. and Japanese bidets...are amazing bidets! Love it!
Internet is however not convenient as only in lobby. The staff will make its best to service you. I loved jogging around the Palace Gardens, ask the reception for a map of the jogging trails. Good choice for joggers and business travels

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 10, 2013 via mobile

We stayed for 3 nights. Airport limousine stops in front of hotel. Metro station is 2 minutes walk away. Imperial Palace and gardens are beside it. Excursion buses to Mount Fuji/Hakone etc. pick up directly from hotel lobby. Lots of eateries around hotel.
The room is clean and bathroom is big (Japan standard). Comfortable bed.
Last but not least, the yuzu (orange) cake sold at hobby cafe is moist and yummy! They don't bake it all year round, only at certain time of the year. It's a 40 year old recipe. Must try!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Palace

Address: 1-1-1 Iidabashi, Chiyoda, Tokyo Prefecture 102-0072, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 58 Hotels in Chiyoda
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Grand Palace 3.5*
Number of rooms: 464
Reservation Options:
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Also Known As:
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan

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