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“Great location and good value for Tokyo” 5 of 5 stars
Review of Hotel Grand Arc Hanzomon

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Hotel Grand Arc Hanzomon
3.5 of 5 Hotel   |   1-1 Hayabusacho, Chiyoda 102-0092, Tokyo Prefecture (Yotsuya / Iidabashi)   |  
Hotel amenities
Ranked #10 of 65 Hotels / Ryokan in Chiyoda
Certificate of Excellence 2014
Sydney, Australia
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
“Great location and good value for Tokyo”
5 of 5 stars Reviewed December 17, 2012

We stayed here for a few days after skiing in Niseko. When searching for hotels in Tokyo we found lots of them VERY expensive for what we needed, as we had two children with us (3 & 5 years).
The rooms here were a really good size, with great views. It is also in an excellent location - very close to the station. We had breakfast downstairs, which I couldn't really complain about and the restaurant downstairs in the basement was fantastic! Full of locals, which is always a good sign.
Service in the hotel was excellent, although we did have a few issues trying to get wifi/computer access. The hotel seems to cater more for Japanese travellers, rather than international ones, so there weren't many tourist maps/attraction brochures in the foyer, like you'd find at most hotels. This wasn't really an issue, as we were happy to look online.
Overall a great hotel and a real find in Tokyo!

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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541 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami, FL
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 4, 2012

We were in Tokyo for about 2 weeks and stayed in the Grand Arc Hanzomon twice in that time. First for 5 days, then left for Osaka and came back to stay an additional 3 nights. All the reviews are pretty spot on about this place. It's centrally located and just a short walk from the Hanzomon station which makes getting to anywhere in the city relatively painless. The rooms are not as tiny as some have complained about. They are small compared to western standards but at the end of the day it's a nice room, well kept and a place to crash after long days of exploring Tokyo with great views of the imperial gardens and the city. I feel that I should mention that the hotel is in the middle of a business district so you might feel a little out of place when you're dressed in sneakers and jeans (to walk around the city all day) and almost everyone else around you is wearing suits but this really didn't bother me too much. Just something I thought about while I was there but this did not affect our experience in a negative way at all.

The service was also very good, as others have mentioned the staff does speak a good amount of English so it was easy to communicate when we needed something. The cleaning services were also very good. The staff always seemed eager to help with anything that we needed.

If you'll be visiting with a lot of luggage, do as others have noted and take a cab from Tokyo station to the hotel (shouldn't cost you more than 1,800 yen (~$20)) as you will have to climb about 4 flights of stairs out of Hanzomon station. This would not be fun after a day of long flights/layovers.

We wouldn't hesitate to stay at the Grand Arc Hanzomon on our next trip to Tokyo (which hopefully isn't too long from now).

Room Tip: Try to request a room that faces the imperial gardens.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2012

I spend 2 nights in this hotel. The staff was helpful, knowledgable, friendly and most importantly their english is good. The location is great as it was near to the Hanzomon station. The room is clean and tidy. The view from my room was great and i was able to look at the Tokyo tower. I will gladly & definitely comeback to this hotel for my next trip to Tokyo.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Victoria
1 review
5 of 5 stars Reviewed November 6, 2012

The folks at Grand Arc Hanzomon were friendly, quick, and eager to please. Their english is fantastic, and they showed a great knowledge of the local area. The rooms were clean and comfortable, and the cleaning service every day was thorough. I would be very glad to stay here again if I were to stay in Tokyo.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morris Plains, New Jersey
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 39 cities Reviews in 39 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 5, 2012

We wanted to experience the Japanese style room and this hotel was perfect. We stayed here on the first day of our arrival as we wanted to get to the palace first. However, you have to take two trains to get here but we took a cab from Tokyo station. Very nice place and room. There is a seven eleven very close by where we got some pastry in case we got hungry. We did not find that many restaurants but there was a chinese restaurant down the road which was very good. It was very convenient to visit the palace gardens.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seville, Spain
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed November 5, 2012

I spent some time dithering over choices for a 5-night stay in Tokyo prior to embarking a cruise there, and considered several other hotels before deciding on the Grand Arc Hanzomon, largely on the basis of the TripAdvisor reviews. What a good choice it turned out to be. First, by Tokyo standards the price is very reasonable, and the rooms are both spacious and stylish: great care seems to have been taken in furnishings. Beds are firm and comfortable, with linen changed every day by the most courteous housekeepers. Almost all rooms overlook the Imperial Palace Gardens; rooms have huge windows to allow you to enjoy the views. Bathrooms are not large but are adequate, and come equipped with an all-singing, all-dancing Japanese toilet: if you don't know what this is, you're in for a surprise.

The Grand Arc Hanzomon is not right in the centre of frenetic Tokyo, but to me that was an advantage: it is two minutes' walk from Hanzomon Metro stop on the Hanzomon Line, so Ginza or the other major centres are no more than 15 or 20 minutes away.

Staff are uniformly extremely courteous and helpful, as only the Japanese can be, although in some instances I encountered a language barrier with restaurant staff, whose command of English was rudimentary.

I felt that breakfast was the weak link in an otherwise perfect stay: it is rather unimaginative and limited, but I have to admit that there are plenty of places nearby where one can get breakfast.

The Grand Arc Hanzomon is not a "grand" hotel in the style of the Imperial, the Okura or the New Otani, but those hotels have the disadvantage that they are swarming with people and are often confusing in layout (the New Otani especially). I like the restrained atmosphere at the Hanzomon, although it can be busy at weekends when it becomes a popular venue for weddings.

All in all, I am delighted to have found this hotel, and will be very happy to return there on my next visit to Tokyo.

Room Tip: Higher floors have better views (naturally).
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2012

We have stayed for 5 nights and were very happy for our decision to choose this one instead of stay in Shinjuku.
The location is super, 2 minutes walk from Hanzomon subway stn., and this subway line (also called Hanzomon) is not that busy as others, and literally in the middle of the system, so it is very convenient to switch lines.
The staff is very friendly. We checked in Saturday night and was given a city view room, i was a bit disappointed and asked the front desk to switch to a palace view room. They said it was booked full that day, but they can move us to same size room on Sunday for free, and if we keep luggage packed, they will move the luggage too. So we left to the city early Sunday morning and came back late night to a palace view room with all our stuff already there.
The room is small if measured in American way, but was good enough for us even with two big cases and two carry-ons in the room. The palace view is super in the morning with beautiful sunrise to wake up with and splendid view at night. (we stay at room 1503)
Only one drawback is that not many restaurants around, but there is a family mart and a Lawson very close-by for breakfast, drinks and snacks.
Definitely will book it again next time in Tokyo.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Arc Hanzomon

Address: 1-1 Hayabusacho, Chiyoda 102-0092, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Yotsuya / Iidabashi
Amenities:
Bar / Lounge Suites
Hotel Style:
#10 Romantic Hotel in Chiyoda
#10 Family Hotel in Chiyoda
#12 Business Hotel in Chiyoda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Grand Arc Hanzomon 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Grand Arc Hanzomon Hotel Chiyoda
Grand Arc Hanzomon Chiyoda
Hotel Grand Arc Hanzomon Tokyo, Japan

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