A grand hotel with exceptional service. Staff is courteous and gracious. Checking in and out is orderly and quick. Service is excellent. Guest Relations are very helpful in guiding you on where you want to go. Tipping is not accepted. They have several restaurants in the hotel, all good, above average to pricey. I heard from a friend their spa is excellent - I have not tried :( If you arrive early in the morning and your room is not available , the hotel provides you a place to freshen up.
The room is equipped with everything you need to make your stay comfortable. Toiletries are good quality and pleasantly scented. Blow dryer. The room comes with a safe, which is great. No ironing board. TV. No free bottled water although they do say their water is potable. Their beds and pillows are terrific!! Housekeeping is excellent!! View is great!
I have been here on business , as a family and as a couple and the experience has been consistent all the time - Exceptional!
The hotel is centrally located. Walking distance to shopping, walking distance to the train stations, restaurants and last minute necessities (like a bottle of wine or water). A short ride to the markets.
If you happen to be there during New Year you can walk over to the palace and see the Emperor! I was pleasantly surprised to experience first hand how organized and mild mannered the Japanese are during this exciting occasion (which happens twice a year). Worth the experience in my opinion.
A hotel that takes pride in what they do better than everyone else.
- Official Description (provided by the hotel):
- Luxury hotel by the Imperial Palace. Founded in 1890, has welcomed celebrities by offering impeccable Japanese hospitality. Located in the central Tokyo; 5 minutes to Ginza shopping area by walk, 5 minutes to Tokyo station by taxi, 15 to 30 minutes to Shibuya, Shinjuku, Asakusa, and Ropponngi area by subway, and 45 minutes to Haneda Airport, 90 minutes to Narita Airport by Limousine bus. Free VDSL Wi-Fi connection and 16 restaurants and bars inside the hotel are available. ... more less ... more less
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- Also Known As:
- Imperial Hotel Chiyoda
- Imperial Hotel Tokyo Japan