My husband and I had stayed at the Palace 7 years ago and loved it, for comfort, service and location (close to Tokyo Station and the Otemachi metro station, and overlooking the Imperial Palace grounds). The hotel has since undergone a major expansion and renovation and recently reopened. It is now much bigger and grander. We were told that 80% of the rooms have views of the Palace grounds; our view was superb and our room included an outside balcony. The room was very spacious and well appointed, with every imaginable amenity. Overall the hotel is a beautiful property, but staying there was a bit overwhelming. Staffing levels and service standards are so high that, for us do-it-yourself Americans, walking through the lobby felt like running a gauntlet. After we used the gym (excellently equipped, by the way), staff members received our sweaty towels like a gift and ran ahead of us to open the exit door and press the elevator button for us. Generally, of course, Japanese service standards are much higher than American and all those "arrigato gozaimasu"s can really make you feel appreciated. Yet, our conclusion was that next time we go to Tokyo, we will stay in a smaller, less grand hotel. Having said that, the Palace is a great indulgence if you love to be treated like royalty!
- Official Description (provided by the hotel):
- With an incomparable perspective on the city and a singular, moat-side location across from the Imperial Palace gardens, Palace Hotel Tokyo opened on 17 May 2012 in the city's Marunouchi business district as part of a JPY 90 billion mixed-used development that includes 290 guestrooms, 10 restaurants and bars, and Japan’s very first evian SPA. ... more less
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- Also Known As:
- Palace Hotel Tokyo Japan